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New LinkedIn research finds that 10% of professionals hired this year have roles that didn't exist in 2000

According to the new LinkedIn survey, the world's largest professional social network, 10% of workers hired in 2024 worldwide hold positions that did not exist in 2000, including roles such as Data Scientist, Sustainability Manager, and AI Engineer.

Whether due to new policies during the pandemic period related to remote work, the emergence of new technologies, or a greater focus on sustainability, the new survey revealed how much the job market has changed compared to a few years ago. The study showed that 9 out of 10 (87%) Brazilian business leaders agree that the pace of change at work is accelerating, and that the expectation is that the skills needed for roles will change by 70% globally by 2030 (since 2016), with this number reaching 75% in Brazil.

The Brazilian leaders interviewed stated that, for 2025, their organizations are mainly focused on changes aimed at: adopting new technologies and AI tools (62%); investing in employee qualification and requalification (49%); and helping multigenerational teams work better together (32%).

The study also shows that Brazil's business leaders recognize the transformative potential of Generative AI, with 92% mentioning at least one way the technology could benefit their teams. Conversely, only 9% of them state that their organizations are leading AI adoption, signaling a significant opportunity for companies that are attentive to changes.

As companies strive to keep up with the flow of change, HR teams become even more essential – more than half (66%) of HR professionals in the country say that expectations regarding their work are higher than ever – and 40% of them feel overwhelmed by the number of decisions they need to make on a daily basis.

SecondAna Claudia Plihal, Talent Solutions Executive at LinkedIn in Brazil"The need for continuous adaptation defines the current job market landscape, requiring companies to reinvent the way they perform each function. Artificial intelligence, increasingly present, has the potential to transform processes and increase the efficiency of daily tasks, but many organizations are still seeking to understand how to implement it effectively. In this context of rapid changes, leaders naturally turn to their HR teams to guide them through this journey and to make the most of the new opportunities. However, these professionals often face a significant workload, compromising their performance. To ensure they can provide the strategic solutions and support that companies need, it is essential that they receive the appropriate assistance in terms of tools and resources.

LinkedIn announces new AI-powered tools

Last year, LinkedIn began promoting new hiring methods with Recruiter 2024, the first hiring experience with Generative AI. Last year, we saw how this is helping professionals achieve their goals of finding qualified candidates more quickly. Recruiters who use AI-assisted messages achieved a 44% higher acceptance rate and are responded to 11% faster by candidates compared to those who do not use them.

LinkedIn's new releases will be:

  • The Hiring Assistant:The first AI agent on LinkedIn, designed to handle the most repetitive tasks of a recruiter, so that they can dedicate more time to strategic functions of their work, such as advising hiring managers, connecting with new talent, and creating positive experiences for candidates. Starting today, recruiters can choose to delegate time-consuming tasks to LinkedIn's Hiring Assistant, including sourcing and evaluating candidates. Although recruiters may spend significantly less time on these tasks, they will have full control over the entire process. The hiring parties can provide feedback on the candidates, helping the tool to continuously learn each recruiter's preferences and become increasingly personalized. The LinkedIn Hiring Assistant is available today in English for a select group of recruiters in Brazil, Australia, Canada, India, Mexico, Philippines, Singapore, and the United States – and will be launched in other countries in the coming months.
  • New AI-powered coaching capabilities for LinkedIn Learning:LinkedIn is launching a new coaching feature with AI technology on LinkedIn Learning, which helps students practice their interpersonal skills through interactive scenarios using voice or text. Students can practice delivering performance evaluations, conversations about work-life balance, and feedback. The coaching feature will also be launched in new languages, with content in German, French, and Japanese, bringing AI-based coaching to global audiences for the first time.

More information about these tools can be foundhere.

Methodology

The LinkedIn Executive Confidence Index is an online survey conducted quarterly with approximately 5,000 LinkedIn users (at Vice President level or higher, in over 10 countries). The ICT data included in this report are from June and September 2024. The users were randomly sampled and chose to participate in the survey. We analyze the data in an aggregated manner and always respect the privacy of the members. The data are weighted by seniority and sector to ensure a fair representation of executives on the platform. The results represent the world viewed through the lenses of LinkedIn members; variations between LinkedIn members and the general market population are not accounted for. A 'business leader' is defined as a LinkedIn user at VP+ level who completed the survey in the following 11 countries: USA, United Kingdom, India, Canada, Australia, Germany, Italy, France, Spain, Netherlands, Brazil; the percentages vary by country.

This research was conducted by Censuswide, with 2,044 HR professionals in full-time or part-time employment in the UK, USA, France, Germany, India, Australia, Brazil, the Netherlands, Singapore, and MENA, between February 9 and September 9, 2024. The entire Census follows and employs members of the Market Research Society, which is based on the principles of ESOMAR. CensusWide is a member of the British Polling Council.

Black Friday 2024: five practical and affordable Digital Marketing tips for small entrepreneurs

The fierce competition for consumer attention during Black Friday can be intimidating for small entrepreneurs seeking to stand out amidst large retailers and massive advertising campaigns. However, with a well-crafted strategy, small businesses can also carve out their space in the digital world and stand out amidst the competition.

To help with this mission, Philippe Capouillez, CEO of Sioux Digital 1:1, shares five practical, effective and affordable digital marketing tips for small entrepreneurs who want to shine during this period of high demand:

Tip 1: Invest in low-cost retargeting

Use accessible tools, such as Google Ads and Facebook Ads, to create retargeting campaigns aimed at recent visitors to your website or those who abandoned their cart. These campaigns can be set up with a reduced budget and help to "re-engage" customers who have already shown interest, increasing the chances of conversion with controlled investment.

Retargeting is a digital marketing strategy aimed at reconnecting and engaging users who have already interacted with your website, app, or social media but have not completed a desired action, such as making a purchase. The idea is to remind these potential clients about your brand and encourage them to return and complete the action. Retargeting is especially useful for small entrepreneurs during Black Friday, as it helps convert visitors who have already shown interest but, for some reason, have not yet made a purchase decision.

Tip 2: Create simple and efficient landing pages

Even with limited resources, you can create landing pages specific to your Black Friday offers using affordable or even free platforms like Wix, WordPress, or even Linktree. Make sure the page is clear and straightforward, with a focus on discounts and prominently visible call-to-action buttons. This offers a quick and efficient shopping experience, which is essential to win customers during Black Friday.

Tip 3: Automate your Email Marketing with free or low-cost tools

Tools like Mailchimp and MailerLite offer free or low-cost plans for small businesses. Set up simple automations to send emails reminding customers of offers, abandoned carts, and exclusive opportunities. Customizing these emails, even with few details, shows attention and can increase engagement rates.

Tip 4: Invest in paid ads on social media with local targeting

If your target audience is more local or regional, focus on paid ad campaigns on Facebook and Instagram with geographic targeting. With a limited budget, you can reach potential nearby customers by highlighting promotions and building a connection with the local community. Short and creative videos are great for generating engagement and capturing attention.

Tip 5: Use organic and interactive content to create anticipation

You can create countdown and "sneak peek" content organically, at no cost, on social media. Use resources like Stories and Reels on Instagram to share short videos of the products or answer questions about the offers. Encourage your followers to interact with polls and question stickers, creating a sense of exclusivity and urgency with your promotions.

Bonus tip: invest in Influencer Marketing with micro influencers

Small entrepreneurs can benefit from influencer marketing during Black Friday by investing in partnerships with micro-influencers, who have between 1,000 and 100,000 followers and are usually more financially accessible. Micro-influencers have a closer connection with their audience, resulting in higher engagement and credibility in their recommendations. Thus, even with a limited budget, you can reach an audience interested in your product or service. But be careful: choose your micro-influencers wisely and research each one's reputation before associating your brand with the digital content creator.

5 tips to support your Black Friday marketing strategies

Strategic opportunity for entrepreneurs, sales and marketing teams, Black Friday takes place on November 29th and promises an increase in sales results compared to last year. According to a Wake survey conducted in partnership with Opinion Box, about 66% of Brazilians plan to make purchases during the event.

The event is not just about discounts, but involves the creation of smart, creative, and results-oriented campaigns. With so much competition in the digital market, preparing in advance and using efficient tools is essential to ensure success. For Marcell Rosa, sales specialist atCleverTap, a digital marketing platform specialized in user retention and engagement, "it's not enough to offer the best price. Brands that create a personalized experience, anticipating consumers' needs and desires, are ahead of the competition. Understanding consumer behavior and using that intelligence to create targeted campaigns makes all the difference."

According to Marcell Rosa, there are 5 essential steps to successful sales during Black Friday.

  1. Start your campaign as early as possible

Although Black Friday officially takes place in November, the race for consumer attention begins much earlier. Marcell Rosa recommends that companies start working on their campaigns a few weeks before the date. "The modern consumer is increasingly informed and selective. Those who start engaging their audience before the big event manage to build a relationship of trust and secure more significant sales," he comments.

Marcell's tip is to use this advance to build a personalized journey. Use emails, social media, and push notifications to remind the audience about the products they are interested in and offer valuable content that keeps the brand on their radar.

  1. Don’t just focus on the discount – offer value

Although Black Friday is synonymous with great discounts, Rosa warns that the modern consumer values more than just low prices: "Brands need to focus on creating value. This can be achieved with free shipping, exceptional customer service, exclusivity, or partnerships that enhance the shopping experience." He emphasizes that, in addition to discounts, it is also interesting to consider exclusive gifts, promotional packages, or loyalty programs that make the customer feel special. Creating a sense of urgency with limited campaigns can also be a great strategy to increase conversion.

  1. The mobile experience cannot be neglected

On Black Friday 2023, according to Adobe, mobile devices led by smartphones generated 54% of internet visits and 37% of online sales on that day. Therefore, having a strategy focused on mobile is not just an advantage, but a necessity. "The mobile is at the center of the consumer's journey. Brands need to ensure that their websites and apps are optimized for a fast and smooth experience. Nothing drives a consumer away more than a slow website or a complicated checkout process," warns Rosa. Furthermore, investing in campaigns that utilize push notifications, SMS marketing, and even dedicated apps can ensure greater engagement and conversion during the event.

  1. Use data to create smart segmentation

Segmentation is essential for creating successful campaigns. Instead of launching generalized offers, Rosa suggests using data and artificial intelligence to understand users' preferences and behavior. Marketing platforms, such as CleverTap, allow brands to analyze consumer behavior and create campaigns based on accurate data. This enables brands to deliver the right message, at the right time, to the right audience.

Rosa indicates that personalized offers, based on purchase history or items customers have recently viewed, are more likely to convert. This helps optimize return on investment (ROI) and also increases the post-Black Friday retention rate, creating a lasting bond with the consumer.

  1. Measure, adjust, and move on – the work doesn’t end on Black Friday

According to Rosa, one of the biggest traps is believing that work ends at the end of Black Friday. Monitoring results and adjusting campaigns are essential to ensure sales continue after the event. Brands that continue to communicate relevantly with their customers after Black Friday tend to have higher retention.

Use the following weeks to analyze what worked, adjust the Christmas campaigns, and retain the new customers gained. "Black Friday is not just about the day itself, but about how you use this event to grow your long-term customer base," concludes Rosa.

With Black Friday establishing itself as the main sales event on the retail calendar, it is crucial for entrepreneurs and marketing professionals to develop well-planned campaigns, data-driven, and focused on the consumer experience. Anticipate, personalize offers, invest in mobile, and maintain the relationship after the date are essential strategies not only to increase sales but also to win consumer loyalty.

"Black Friday is a marathon, not a 100-meter race," emphasizes Marcell Rosa. "Success goes to those who understand the customer and create a unique and memorable experience."

Generation Z’s inclination towards investing in franchises grows in 2024

According to a Sebrae survey, 8 million Brazilian young people, aged 18 to 24, are running their own businesses, with the vast majority concentrated in franchises. The advantage of this investment lies in the possibility of counting on the franchisor's support, already having a business plan established by someone else, and the guarantee of a better market share.

Fábio Constantino, economist and specialist in brand expansion, highlights that these benefits influence Generation Z to develop a special interest in these service networks, especially in areas focused on health, wellness, facial and body rejuvenation. "Generation Z, with their innate familiarity with technology and a different perspective on work and entrepreneurship, is showing a growing interest in franchise investments for 2024," he states.

The survey showed that financial independence is a constant pursuit among young people, with a 10% increase in franchise acquisitions by youths under 24 years old. Even if they have little experience in the business world, this is a highly adopted market model because it offers structure, support, and the know-how from the franchisor, which makes the path in entrepreneurship easier.

Fábio claims that the franchises They offer a solid and structured path for young investors, combining innovation with tested and established business models. "The security of investing in an established brand, combined with the desire to make a difference, makes franchises a natural choice for this generation. Generation Z seeks brands that not only offer profitability but also a purpose aligned with their values and lifestyle," he concludes.

Men and women are tied when it comes to buying flowers, according to Giuliana Flores

A survey by Giuliana Flores, conducted between January and September 2024, revealed a tie: both men and women accounted for 50% of the purchases of arrangements and bouquets on the brand's e-commerce platform. The result is significant because it shows that this type of gift is not only traditionally given by men to women, but also a gesture of affection and tribute from anyone to someone special.

Other data worth highlighting are the most sought-after species. The traditional roses lead the list, followed by orchids, wildflowers, sunflowers, and the famous enchanted rose, a classic of the brand. The states with the highest number of sales are, respectively, São Paulo, Rio de Janeiro, Minas Gerais, Paraná, and Santa Catarina. Furthermore, when analyzing age groups, Generation X and theMillennials they stand out as the largest buyers, accounting for 63% of sales.

Even with a catalog of over 10,000 gift options, including chocolates, wines, plush toys, and even books, our research shows that flowers remain the preferred choice of Brazilians when it comes to giving gifts. They are the choice of men and women of all ages and regions of the country. We are always attentive to thefeedback "of our clients and we constantly seek to implement improvements to serve them with efficiency and care," shares Clóvis Souza, CEO of Giuliana Flores.

Expert Camila Silveira gives 7 tips for entrepreneurs to succeed on TikTok

Many entrepreneurs only use Facebook and Instagram as marketing tools. But this can mean a loss of opportunities. With 98.6 million active users on TikTok, Brazil ranks third in the list of countries with the most accounts on the social network, according to DataReportal data from early 2024. Social media has been showing an important role in consumers' decisions. Ignoring this reality can result in missed opportunities.

Camila Silveira, a social media sales specialist, offers valuable tips for those who want to stand out and grow on the platform. With Camila's guidance, it is possible to learn how to effectively use TikTok tools to increase the visibility and reach of content, promoting significant growth in audience and engagement.

Their practical strategies and insights can be crucial for anyone looking to stand out in the TikTok environment and grow their online presence in an efficient and impactful way.

Foolproof practices for growing on TikTok:

1. Define your strategy and target audience: Before you start posting, it is important to be clear about the type of content you want to create and who you are targeting with that content. Knowing your target audience will help create more targeted and relevant videos.

2. Be consistent: Post regularly to keep your profile active and engage your audience. Consistency is key to growing on TikTok.

3. Create authentic and original content: TikTok values originality and authenticity. Be creative when creating your videos and always strive to bring something new and interesting to your audience.

4. Utilize tendências e desafios: Fique de olho nas tendências e desafios que estão em alta no TikTok e tente incorporá-los em seu conteúdo. Isso pode ajudar a aumentar sua visibilidade e alcance na plataforma.

5. Interaja com sua audiência: Responda aos comentários, interaja com outros criadores e esteja presente na plataforma. A interação é uma ótima forma de construir relacionamentos com sua audiência e aumentar seu engajamento.

6. Use hashtags relevantes: Utilize hashtags relevantes em suas postagens para aumentar a visibilidade do seu conteúdo. Pesquise quais hashtags são populares dentro do seu nicho e inclua-as em suas postagens.

7. Colabore com outros criadores: Busque parcerias com outros criadores do TikTok para criar conteúdo conjunto. Isso pode ajudar a expandir sua audiência e alcançar novos seguidores.

By following these steps and staying up to date with the platform's trends, you'll be on the right track to growing and standing out on TikTok. To learn more strategies like this, follow @camilasilveiraoficial

There's still time: how can retailers ensure efficient online payments for Black Friday?

Scheduled for November 29, Black Friday 2024 promises to be a big hit in commerce, with 66% of Brazilians planning to make purchases, according to asearchfrom Wake in partnership with Opinion Box. The numbers still show that e-commerce is the preferred channel for 58.2% of consumers, followed by marketplaces (47.8%) and apps (44.3%). Furthermore, according to data collected by Confi.Neotrust, the expected revenue for this year's date is R$ 9.3 billion, a 9.1% increase compared to last year.

These data indicate a significant opportunity for retailers, but especially for those still adapting to online commerce, the preparation time to meet this growing demand is already short. Leonardo Moreira Gomes, CEO ofPaytime, a startup specializing in digital payments, explains that it is ideal for entrepreneurs to start preparing about six months in advance. "This ensures that transactions are swift, secure, and reliable during peak sales," he/she/they states.

However, the CEO emphasizes that, even for those who couldn't plan ahead, there are quick and efficient solutions. "There are platforms and systems that can set up an online store in less than 24 hours, allowing for quick adjustments and a functional operation in time for Black Friday," he/she/they adds.

The biggest challenge for those entering last-minute online commerce is ensuring that the sales platform can support the high volume of traffic without failures, as well as organizing inventory and deliveries. The overload in payment systems and the increased risk of fraud are also concerns that cannot be ignored.

"To handle the increase in traffic and transactions, it is crucial to have integrated payment methods that offer high conversion rates and security in operations," explains Leonardo. The CEO emphasizes that a smooth payment experience, without unnecessary redirects, reduces cart abandonment rates and provides a more reliable shopping journey for the customer.

At the same time, security measures such as robust anti-fraud systems and quick authentications become essential to maintain stable online operation. "Although these integrations and technical adjustments may seem complex, modern API solutions enable agile implementation, making it feasible to adapt the e-commerce for Black Friday demands even with tight deadlines," he/she/they explains. Another tip is to use tested and ready-to-integrate solutions, which allows for organizing the online payment flow, ensuring a robust and secure operation.

In the sights of Simples Nacional, 70% of micro and small businesses have already faced difficulties in paying bills

Between September and October, the Federal Revenue notified 1,121,419 individual microentrepreneurs (MEI) and 754,915 micro and small companies that had debts with the Simples Nacional, under the risk of being excluded from this tax regime starting next year if they do not regularize their debts. This default scenario may be strongly influenced by a lack of financial organization, as shown by a recent survey conducted by Ceape Brasil (Center for Support of Small Enterprises) to understand how Financial Education is present among micro-entrepreneurs. According to the survey, 69.7% of respondents say they have already had trouble meeting their own business commitments, which also includes paying suppliers or employees. And, when this is possible, the family's finances take a back seat, as stated by the remaining 29.3%.

“The Brazilian macroeconomic scenario is challenging for Brazilian entrepreneurs. Interest rates are still high and economic growth is still low. But the main challenge is the entrepreneur’s own preparation. Often, people do not control their income and expenses and do not have basic financial knowledge to make strategic decisions that can lead to the longevity of their business or to its failure,” explains Claudia Cisneiros, executive director of CEAPE Brasil, which specializes in granting productive microcredit, that is, combining loans with financial education for borrowers.

Another interesting finding from the survey is that only 54.1% of entrepreneurs usually separate their personal accounts from their business accounts. Of the total sample, 5.4% of respondents stated that they see no point in separation. Another 25.2% said they sometimes need to reallocate personal resources to the company and vice versa, and another 15.4% noted that "they do what they can," meaning they cannot have two separate managements because the accounts do not balance.

Claudia Cisneiros assesses that, in general, Brazilian entrepreneurs already understand the importance of having good financial education to sustain a business, but much is still done in a disorganized manner. It may seem cliché, but the concept of "finding a way" is very present when we talk about small business management. In the past, it was more common for people not to do any daily accounting of their expenses and to panic about "balancing the books" in the last days of the month. Today, most people already understand that it is important to have this control as a form of prevention, but they dismiss the assistance of an accounting professional, for example," he says.

Self-criticism

The diagnosis for most (33.5%) is that the lack of organization to make payments is their main financial mistake, followed by payment conditions that were not properly evaluated (27.7%). 22.7% faced problems due to "buying things on impulse," without assessing the future impact. The remaining 16.1% indicated that choosing the wrong source of payment or financing has already caused inconvenience.

Regarding the control of income versus expenses, the data obtained shows a concerning situation: 9.1% of entrepreneurs say they control everything in their head and another 7.9% say they do not use any control. Among those who seek to look more carefully at their cash flow, 7% rely on what their accountants say, 14.5% use spreadsheets, and another 61.6% use a small notebook to settle the accounts.

The research was conducted with 242 micro and small entrepreneurs clients of Ceape Brasil. Present in Maranhão, Pará, Tocantins, Ceará, Piauí, Pernambuco, Alagoas, São Paulo, Bahia, and Rio Grande do Sul, the institution has 21,000 active clients, that is, with ongoing loans. Ceape specializes in providing productive microcredit, combining loans with financial education for borrowers, and has already granted over R$ 7.4 billion in credit, benefiting approximately 1.5 million entrepreneurs, mainly in the Northeast region.

Parfin Hires Jiten Varu, Ex-AWS, to Lead International Expansion

Parfin, a digital asset infrastructure company driving global finance on the blockchain, announced the hiring of Jiten Varu as Head of Growth. The movement strengthens Parfin's international expansion, focusing on Rayls, a Layer 2 blockchain ecosystem that ensures scalability and efficiency, and on Parfin Platform, a solution that allows regulated institutions to manage digital assets in an integrated manner.

Focusing on Europe, the Middle East, and Asia, Parfin aims to position Rayls as the leading Layer 2 solution for financial institutions worldwide. This strategy leverages the mature web3 landscape in the region, where Parfin aims to capitalize on the success of projects in Latin America, such as with the Central Bank of Brazil on the DREX project (Brazilian CBDC) and Santander, to expand into new regions. To support this plan, Parfin has been participating in major industry events such as Merge Madrid, Token2049, and will be present at the upcoming Singapore FinTech Festival.

Jiten is also a member of investment committees and serves as an advisor and mentor to several startups and organizations in the financial sector, including Algorand Accelerate, Neventa Capital, Outlier Ventures, among others.

At Parfin, Jiten will be responsible for developing and implementing growth strategies aligned with the company's sales and business objectives. He will work closely with the Chief Commercial Officer to build and optimize the sales pipeline, ensuring a continuous flow of opportunities.

Jiten will also focus on engaging potential clients in the financial services sector, promoting the adoption of Parfin's blockchain platforms. Additionally, he will manage strategic partnerships with financial institutions, fintechs, and institutional investors, co-creating products that expand the company's presence in the market.

“Jiten’s experience in technology and growth in the financial market will be critical as we expand Rayls and transform the digital asset infrastructure in Brazil and beyond,” said Marcos Viriato, CEO of Parfin.

Jiten é um defensor do uso de tecnologia disruptiva para criar modelos operacionais centrados no cliente, com foco na criação de valor sustentável e aceleradores de crescimento. Ele se junta à Parfin em um momento crucial, quando a empresa busca expandir sua presença em mercados globais e continuar liderando a inovação no setor de ativos digitais.

“Parfin has created a powerful blockchain platform, Rayls, that will help many companies around the world. It will be rewarding to be part of this journey and contribute to the growth of the brand, which has enormous potential,” said Jiten Varu, Parfin’s new Head of Growth.

Rayls é o primeiro ecossistema blockchain Ethereum Virtual Machine (EVM) que unifica blockchains permissionadas e públicas, fornecendo simultaneamente privacidade, escalabilidade, interoperabilidade e descentralização em nível empresarial. O ecossistema oferece soluções personalizadas para casos de uso financeiro, incluindo a tokenização de instrumentos financeiros, Moedas Digitais de Banco Central (CBDCs), liquidações de FMI, transações intra-institucionais e câmbio transfronteiriço. O foco da Parfin na Rayls e na Parfin Platform visa capacitar instituições reguladas com soluções de blockchain seguras e em conformidade. A empresa lidera a inovação no espaço de ativos digitais e está expandindo sua presença global, particularmente nas regiões EMEA e APAC.

Impulsionada pelos avanços regulatórios sob o marco do Markets in Crypto-Assets (MiCA) e pelo sucesso das implementações na América Latina, a Parfin também está expandindo sua plataforma, com sua solução Crypto as a Service (CaaS), nas regiões EMEA e APAC. O CaaS é fundamental para a oferta da Rayls, pois apoia instituições reguladas a gerenciar e proteger ativos digitais, garantindo conformidade e expandindo suas ofertas digitais.

At the Singapore FinTech Festival on 5 November 2024, Parfin will also host a side event with Zodia Custody.

More than 60% of people strive to buy beauty products with eco-friendly raw materials

Questions related to the environment and ESG practices have become increasingly common within companies. During her master's in Consumer Behavior at ESPM, a leading school and authority in Marketing and Innovation for business, advertising professional Keloane Mendes organized a research on the consumption of green cosmetics for skincare.

Conducted between February and March 2024, the survey identified environmental trust – consumers' confidence in brands' ability to take actions in favor of the environment – as a motivator for green cosmetics consumption. According to the survey, environmental trust impacts 69% of ecologically conscious consumption behavior and 54% of socially conscious consumption.

Another finding in the survey was the amount spent per month by Brazilians on sustainable beauty products, with 60.1% spending more than 100 reais, 24.6% between 101 and 150 reais, 17.1% consuming between 151 and 200 reais, while 11.1% are between 201 and 300 reais, and 7.3% spend over 300 reais. Those who spend up to 50 reais per month represent 11.7%, while 28.2% spend between 51 and 100 reais.

For Keloane Mendes, a master in consumer behavior, studying this behavior helps to explain much of what happens in daily life. With this research, I aimed to understand the reason why they consume these products. Brazil is a major consumer of cosmetics overall. And the consumption of green cosmetics, which are natural, vegan, and organic, is increasing more and more. So I sought to understand the reason behind this.

Focusing on skincare, the research highlighted that the most commonly used product daily is sunscreen, used by 66.3% of the sample, followed by facial moisturizer (60.1%).

“We were also able to observe that 61.7% of respondents who completely agreed with the statement “I make every effort I can to buy green cosmetics with ecological raw materials (e.g. organic, natural raw materials)”, that is, product claims bringing these points influence the purchasing decision”, says the master in consumer behavior.

The study also highlights the strength of the claims used by brands on packaging to encourage the consumption of green cosmetics. Brand trust accounts for more than 70% of intrinsic motivation in favor of conscious consumption as well as extrinsic motivation. "In other words, the consumer will be more motivated to buy cosmetics the greater their confidence in the brand's environmental behavior," says Luciana Florêncio de Almeida, research supervisor and professor of the Master's in Consumer Behavior at ESPM.

The teacher also highlights that, through the results, it is possible to suggest some tactical actions to be adopted by industry marketing managers. Whether investing in the sustainability of the business by providing transparency in actions to increase environmental trust in the brand and/or adopting recognized certifications, which help raise consumer awareness and positively influence their consumption habits.

“For ESPM, research like Keloane’s demonstrates our concern in looking at and seeking to address issues relevant to society, including environmental issues. We seek to raise awareness among our entire academic community, from undergraduate, graduate and master’s students to students in courses offered by the school’s Continuing Education program,” says Denilde Holzhacker, academic director of ESPM.

The research was carried out with Brazilians who declared consuming green cosmetics with a focus on skincare in the three months preceding the study, a sample of 386 people across the country.

Last month, the study received an honorable mention at EnANPAD, the Annual Meeting of the National Association of Postgraduate Studies and Research in Administration, the largest administration congress in Latin America.

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