A SimpressIT equipment outsourcing company recorded nearly double the number of sustainable (semi-new) equipment issued to clients in the outsourcing system, from 8,900 units in 2023 to 16,700 units in 2024, an increase of 87.6% – including notebooks, printers, data collectors, thermal printers, cell phones, and tablets. The use of semi-new items contributes to the circular economy by extending the lifespan of devices and reducing waste generation. Customers who choose sustainable equipment also have maintenance and repairs included in the service, without having to worry about the hardware.
The shipments and receipts of equipment take place at the SSC (Simpress Service Center) in Santana de Parnaíba, São Paulo. To enable full reuse of the devices and meet the growing demand, Simpress implemented a third shift (between 10 PM and 6 AM) at the PC Laboratory located in the SSC in 2024. The sector is dedicated to reviewing and preparing returned devices, making them ready more quickly for new contracts.
Furthermore, Simpress is the first company in its segment to offer the neutralization of the carbon emitted by the electricity consumption of the equipment used by its clients. The company's goal is to have 100% of the installed base neutralized by 2030. In addition to carbon offsetting and promoting the circular economy, the outsourcing model offered by Simpress takes care of the proper disposal of devices and reduces unnecessary acquisition of new equipment.
Jump in shipment volume
Throughout 2024, Simpress also doubled the number of shipments of refurbished and used equipment to clients across Brazil, after expanding its logistics capacity and optimizing internal processes. The average monthly shipment volume increased from 750 to 1,400 devices.
"The jump in the volume of shipments at the Simpress Service Center is due to several reasons, such as the market warming-up phase of outsourcing, the company's operational efficiency, and the layers of value-added services to the equipment, such as monitoring centers and security controls. The reach of our technical support also contributed to the results," says Georgia Rivellino, Director of Marketing, Products, and Solutions at Simpress. Our strategy is to offer complete and rapid solutions to make our clients' lives as easy as possible. We also align ourselves with the best sustainability practices and are committed to circularity. The best disposal for a device is for it to be reused.
With over 700,000 devices across companies throughout the country, such as Pague Menos, Cobasi, Yamaha, Hermes Pardini, Dasa, and Harald, Simpress recorded a gross revenue of 800 million reais in the first half of 2024, a 12% increase compared to the same period of the previous year. Currently, the company meets outsourcing demands in more than 4,200 of the 5,500 Brazilian municipalities, representing 75% of the cities and 95% of the country's population.
With 60 of the country's 100 largest companies as clients, Simpress's outsourcing solution goes beyond leasing: it offers complete management and delivery of customized, ready-to-use devices, including ongoing support and monitoring to ensure optimal equipment performance. In cases of breakage or theft, replacement is quick, minimizing impacts for the customer. The company stands out for its service throughout Brazil, with an aggressive SLA and comprehensive solutions that integrate multiple services. Furthermore, security is prioritized to ensure efficient management and to protect the device fleet.