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The Future of Logistics: The Need for Robotics

The evolution of logistics has been marked by increasing challenges, especially regarding operational capacity and reducing dependence on human labor. If automation was previously seen as a differentiator, today it becomes a critical factor for business survival and expansion.

Activities that previously relied solely on human labor, such as moving packages in distribution centers, can now be performed by robots. An example of this innovation is systems that use artificial intelligence to collect and position packages in sorting systems at an impressive rate of 1,500 packages per hour.

However, even with technological advances, adoption of automation still faces resistance. The initial investment cost in robotics can mean a period of four to five years for financial return, making the decision challenging for many companies. With the resumption of hiring workers after the pandemic, some companies have chosen to delay investments. However, stricter regulations on ergonomics and the growing shortage of skilled labor will drive the long-term adoption of robotic solutions.

The discussion between replacing human labor and using robots is complex. On one hand, machines ensure greater accuracy and productivity 24 hours a day; on the other hand, the flexibility of human operators is still unmatched. With the advancement of intelligent robotic claws, computer vision, and artificial intelligence, this difference is decreasing, but the economic factor still weighs heavily in the decision.

In recent years, robotics has advanced exponentially. More sophisticated sensors, machine learning algorithms, and integrated systems have transformed robots into more efficient and accessible tools. Today, they can handle packages of various sizes and materials with high precision, operate continuously, and dynamically adapt to different logistical challenges.

The next steps in automation include enhancing robots' ability to perform more complex tasks, such as handling larger loads and fully automating processes like truck and pallet unloading. With the reduction in robotics costs, more companies will be able to invest in this technology.

In the future scenario, the trend is for robots and humans to work in harmony, with machines taking on heavy and repetitive tasks while operators focus on more strategic activities. The vision of a "dark factory" – where the entire operation is automated – may still be distant, but it is a path that logistics is inevitably following.

For companies that are still hesitant, the advice is clear: automation should be implemented gradually but inevitably. Companies that embrace robotics strategically will be better prepared to face the future challenges of global logistics. The future of automation is not a question of "if" but of "when". And that "when" is getting closer and closer.

Show Business welcomes Diego Barreto, CEO of iFood, this Wednesday

The Show Business program for this Wednesday, February 19th, features an exclusive interview with Diego Barreto, CEO of iFood. Under Bruno Meyer's leadership, the edition promises an enriching chat about the technology market, innovation in the delivery sector, and iFood's strategic vision for the coming years.

If iFood disappears from Brazil overnight, the national GDP will be impacted by 0.55%, according to a survey carried out by FIPE. Almost R$3 billion converted into gross income per year for thousands of delivery men and women.

Barreto also reveals the reasons why the app hit 100 million requests in a single month a few months ago and when it will celebrate 200 million per month.“We will reach 200 million orders per month ahead of schedule”, says a CEO.

Barreto explains how the company went from being a technology company to being – and focusing, since before CHATGPT – aartificial intelligence hub, with internally developed AI models that identify, for example, which route is better to be taken by bicycle or motorcycle. iFood's AI models, developed by the company's professionals, make 2 billion predictions per month and anticipate operational needs in advance, for example, for events that are a national passion – football. On match days like Flamengo and Corinthians or Neymar playing for Santos, the platform knows that the number of delivery people decreases—because they themselves are watching the game—and therefore, the company anticipates communication with the delivery people, generally increasing their pay so they are available for deliveries on special days.

Show Business is one of the most traditional interview programs focused on the business and economic universe, bringing together major leaders to discuss relevant market topics. With a dynamic and informative approach, the program has established itself as a reference in Brazilian business journalism.

The program can be watched on TV Jovem Pan News, on the broadcaster's YouTube channel, on Panflix and on the main FAST Channels channels, including Pluto TV, Samsung TV Plus, LG Channels, TCL and Vidaa TV.

Giuliana Flores plans to reinforce the team for seasonal dates and estimates 20% growth in 2025

With an accelerated growth rate, Giuliana Flores intends to expand its team of collaborators. The largest flower shop in Latin America grew by 20% in 2024 and plans to repeat the number this year. The goal is to make 800,000 deliveries by the end of the year, and expanding the workforce will be essential. The first semester includes important dates such as Easter, Mother's Day, and Valentine's Day. The forecast is to make around 200 hires, covering both the e-commerce operation, which serves all of Brazil, and physical stores located in São Paulo (SP) and the surrounding region.

The company has an operational network that serves 1,020 cities across the entire Brazilian territory. With a focus on excellence, many deliveries can be completed within three hours in some regions. More than 2.5 tons of flowers are sold per month. Furthermore, the company expanded its catalog and now has a portfolio of 10,000 items on its website, including flowers, balloons, plush toys, chocolates, special baskets, kits, and even books.

With a distribution center of 2,700 m² in São Caetano do Sul (SP), capable of meeting 85% of requests within one hour, the company maintains partnerships with 800 florists. Additionally, there are 300 marketplace partners, expanding your network of operations. There are also six cooling chambers to ensure the quality and freshness of the products.

Far beyond digital

The company has nine physical stores (São Caetano, Santo André, Mooca, São Bernardo, Tatuapé, Guarulhos, Higienópolis, Perdizes, Moema, and Vila Nova Conceição) and four proprietary kiosks.The opening of physical establishments is an innovative strategy that goes against the trend of other brands, debuting the physical version after e-commerce. In fact, these spaces serve as a complement to the virtual environment, as many people still have the habit of purchasing items in person. The goal is to expand the operation and attract an even larger number of customers.

In addition to the stores located in various parts of São Paulo city and the Metropolitan Region, the company installed 15 vending machines in high-traffic locations such as airports, theaters, and event centers. This measure offers customers the convenience of shopping at any time. It is an innovative initiative that demonstrates the brand's commitment to meeting the needs of a diverse and demanding audience in the busy daily life of large cities.

“Our goal is to expand the services we offer and improve customer service, both online and in person. We have great expectations for 2025 and our goal is to meet the growing demand for special gifts. To meet this demand, we will strengthen our team,” says Clóvis Souza, CEO of Giuliana Flores.

bet.bet receives definitive authorization to operate in Brazil until 2029

Following the progress in the regulated market in Brazil, bet.bet – an online betting company with a strong presence in the entertainment segment – received the final authorization from the Prizes and Bets Department (SPA) of the Ministry of Finance to operate legally in the country until December 31, 2029. Published in the Official Gazette of the Union (DOU) this Tuesday (18), the release reinforces the institution's commitment to transparency, security, and compliance with the guidelines established by the Federal Government for the sector.

"This authorization, in addition to being a significant milestone for us, reflects our commitment to responsibility. We are excited to continue contributing to a safer and more transparent market, aligned with players' expectations and government guidelines," declares Junior Guerra, the institution's marketing head. Alongside bet.bet, another 17 online betting platforms received licensing, bringing the total to 55 regulated companies in the country.

The regulation of sports betting in Brazil was sanctioned by President Luiz Inácio Lula da Silva on December 31, 2023. To operate legally in the country, companies had to pay a fee of R$30 million and meet a series of requirements, such as the prohibition of credit for betting, identification of players by CPF, facial recognition, and strict control of financial flows. Operators must also adhere to regulations on anti-money laundering, financial security, and practices that ensure "Responsible Gaming."

Check the list of approved platforms

4Play; 6Z; 9D; AFun; AI; Bet Wins; B2XBet; BandBet; bet.bet; Bet365; Bet7K; Betano; BetBoo; BetEsporte; BetFair; BetFusion; We; Betsul; BetSpeed; BethVera; BrazilBet; BullsBet; Betting House; CassinoPix; DonaldBet; StarBet; F12.Bet; GigaBet; GeralBet; H2Bet; HyperBet; Online Gaming; Gambling; Spear of Luck; LeaderBet; Lottoland; Luva.Bet; MaximaBet; Megabet; November; PaGou; QGBet; Rival; SeuBet; Online Sweepstakes; LuckyBet; Sportingbet; Stake; SupremaBet; UpBetBR; VBet; Vivaro; Viva Sorte; WJCasino; XP Bet.

Dinamize announces Alfredo Soares, co-founder of G4 Educação, as new advisor

Dinamize, the leading company in marketing automation solutions, announces the arrival of Alfredo Soares as its new advisor. Known for his influence in the e-commerce and digital marketing ecosystem, Alfredo assumes a strategic role to drive the company's growth throughout 2025. At the beginning of his career, Alfredo Soares was an authorized channel for Dinamize, which makes this collaboration even more meaningful.

The partnership, established in February, aims to accelerate Dinamize's expansion, enhancing its presence in the digital marketing market and strengthening the brand with agencies, e-commerce, and clients. "It is a great privilege to join the Dinamize team to further enhance the tools and strategies that transform the journey of Brazilian entrepreneurs. The partnership comes at the right time, in a scenario of change and challenges, where our retailers need more knowledge and resources to achieve extraordinary results. Together, we will impact the market and make a real difference!" said Soares.

As an advisor, Alfredo will contribute his experience in business growth, sales funnel, and digital strategies, helping to optimize processes and enhance the performance of Dinamize's products. Your collaboration will include strategic consulting for the company's leadership, development of materials, and participation in events to share insights on the digital market. There will also be active presence on social media, lectures, and actions that promote Dinamize to a highly qualified audience. He will still be attending Dinamize's in-person events, client meetings, and engagement initiatives.

“Alfredo’s arrival as Dinamize’s advisor represents a strategic milestone for our growth and innovation trajectory. In such a symbolic year, in which we celebrate 25 years of history, having an entrepreneur of his relevance strengthens us even more in the market. His knowledge in e-commerce, sales and digital strategies will be essential to boost our products and expand our presence among agencies, retailers and digital businesses”, said Jonatas Abbott, CEO of Dinamize.

The partnership has a direct impact on Dinamize's growth goals. The forecast is that the company which earned R$ 24 million last year will see a 10% increase in 2025, and Alfredo Soares's involvement is estimated to contribute 5% of that amount, boosting the conversion of new clients and market engagement with Dinamize's solutions.

Entrepreneur with over 10 years of experience in sales, marketing, and business management, Alfredo Soares is one of the main references in Brazil in e-commerce and digital strategies. Co-founder of G4 Educação, he is a partner at VTEX, a leading e-commerce company in Latin America, and an investor in over 25 startups. Author of three best-selling books, "Let's Sell," "Let's Retail," and "We Are All a Brand," he has spoken at over 300 events in recent years, impacting thousands of entrepreneurs and digital industry professionals.

With revenue of R$204.3 billion in 2024, e-commerce is driving the expansion of logistics condominiums and investments in warehouse security

With a record turnover of approximately R$204.3 billion in 2024 in Brazil, in a value confirmed by the Brazilian Electronic Commerce Association (Abcomm) as an estimate based on different sources, the e-commerce sector continues to drive the growing expansion of logistics condominiums in the country and consequently helping to maintain high investments in the security of warehouses that store different types of products sold on national soil.
 

The revenues from sales made through the internet last year were 10% higher than the total accumulated in 2023, when the mark of R$ 185.7 billion was reached. Following this significant growth, there has been an increased concern among companies and warehouse owners to enhance the level of protection of these sites, which house enormous values in goods that supply consumers. The fact is highlighted by Fabio Gomes, regional sales manager of the Brazilian unit of Came, the world leader in access control products in the security market.
 

“Mainly due to the strength of e-commerce, different sectors are mobilizing to expand the structure of logistics centers. And Came is currently doing very well in this segment of the security market, where it has been providing complete solutions in projects to ensure the greatest possible protection for these structures,” emphasizes Gomes, recalling the diverse range of equipment made available by the company to serve the different needs of the locations.
 

“In a single project, the logistics condominium can be protected with devices such asbollardsandroad blockers(different types of high-resistance retractable barriers), tiger claws (tire shredders fixed to the ground), high-security barriers, gate automation systems, turnstiles, automatic doors and doors with metal detectors, in addition to equipment controllers, which are the brains for managing this entire system”, he adds.
 
One of the logistics center companies that recently strengthened its security with an access control project provided by Came was GB Armazéns, which had different units receiving equipment from the Italian multinational. One of them was the Dutra V condominium, with a total built-up area of over 164,000 m², which has barriers,bollardsand tire crushers in your vehicle and pedestrian flow management system. In this way, the location became even more suitable than it already was for carrying out operations with large quantities of goods.

This logistics center unit is located in the municipality of Queimados (RJ), on the side of the Presidente Dutra highway, a traditional route between São Paulo and Rio de Janeiro. The importance of the new protection system installed at the site was highlighted by businessman Eduardo Buffara, co-owner of GB Warehouses, who also had, this December, his Dutra IV unit, located 20 kilometers from downtown Rio de Janeiro, equipped with Came devices, such as barriers.bollards and tire shredders.

We have, mainly in Rio de Janeiro, security as a challenge. And we have been trying to update our protection systems for at least ten years. And it's not enough for us to just implement systems that the market demands, such as tire shredders,bollardsand gate openers, but also ones that meet our needs and are reliable equipment that work when we need them. And why did we choose Came to equip our logistics centers? Because of the quality and reliability of their products, which cost more than others that are standard equipment available on the market but are infinitely superior to the rest," emphasizes Buffara, recalling that three units of the company's warehouses currently havebollardsof the multinational.
 

“We also have gates and other Came products spread across our other logistics condominiums. And Came equipment is the one that is really worth it, that works and that we can really trust,” adds the co-owner of GB Armazéns, which currently has 13 large logistics units in Brazil.
 

Brazil leads e-commerce in Latin America

A report by the payment platform PagSeguro in 2023 indicated that Brazil is the country with the highest financial activity in e-commerce in Latin America. The fact is evidence of the enormous strength of e-commerce, which has been driving the expansion of logistics condominiums. And Abcomm projects that the national digital market will experience consecutive revenue growth in the coming years. The entity forecasts a record value of R$ 234.9 billion by the end of 2025, envisions R$ 258.4 billion for 2026, and then R$ 284.2 billion in 2027.
 

“Giants of the electronic market, such as Mercado Livre and Amazon, pay to store their products inside logistics condominiums with large structures, as is the case of GB Armazéns units, which are not limited to having access control only with traditional equipment, such as gates, but also havebollards of Came among the differentials in its security systems”, emphasizes the company’s regional sales manager.
 

A world reference in the security sector, Came has branches in more than 20 countries and currently offers an extensive range of equipment in its portfolio to meet the needs of the Brazilian market, with turnstiles, barriers, automatic doors and metal detectors, gate automation systems in its access control line;bollardsroad blockers, tire slashers, barriers and doors capable of absorbing strong impacts in its high-security range, in addition to Came Key, Came Connect and Came QBE, remote accessories for operating devices remotely.

48% of small businesses close due to lack of cash flow control

Lack of control over finances is one of the main causes of small business closures in Brazil. According to a Sebrae survey, 48% of micro and small businesses close their doors due to issues related to lack of financial planning and cash flow mismanagement. Despite this, many entrepreneurs still underestimate cash flow, a tool that prevents crises and paves the way for the safe expansion of the business.

ToMatheus Beirão, entrepreneurial founder ofDaily Burnplatform with exercise programs to do at home, the view on cash flow needs to go beyond just recording daily income and expenses. According to him, this control acts as a radar to identify periods of low sales and anticipate moments of high sales, enabling more secure decisions.

“Many business owners only look at their cash flow when they run out of money, but the secret is to constantly monitor and plan based on this data. That’s how we’ve managed to grow, investing at the right time and with greater security,” he says.

Why cash flow is crucial

Monitoring daily entries and exits allows the business owner to notice changes in customer behavior and adjust their strategies. For example, a restaurant may notice that sales drop at the beginning of the month and, as a result, plan specific promotions for that period.

This control also helps to manage fixed and already predictable expenses, such as rent and payroll, and to prepare for additional costs. Knowing that the company will have to pay the 13th salary at the end of the year allows for reserving resources in advance.

Matheus Beirão emphasizes that understanding business cycles prevents hasty decisions. According to him, relying solely on intuition, without concrete data, causes many entrepreneurs to incur debts or reduce teams during periods of temporary downturn. "The cash flow shows that that bad moment may be just temporary. I have already thought about cutting costs, but when I looked at the numbers, I realized it was better to hold on, as the situation would improve in the following weeks," he explains.

Predict and take advantage of seasonality

Another relevant aspect of cash flow is the forecast of seasonality. Clothing stores, for example, tend to have higher activity during collection changes, while stationery stores experience sales peaks in January, during the back-to-school period.

Companies that monitor these variations can prepare stocks and teams according to demand. The same applies to service providers, such as beauty salons, who need to better organize themselves around holidays.

Beirão comments that understanding these fluctuations allowed him to optimize investments in his companies. "Upon realizing that certain months had higher demand for our products, we started investing more in advertising during those periods, and the results doubled. This cash flow analysis was essential," he reports.

Strategies to expand without suffocating cash flow

Planning expansions using cash flow also reduces risks. Small renovations or equipment acquisitions can compromise finances if not properly planned. The ideal is to parcel expenses so that the installments fit within the projected revenue.

Another tip is to gradually reinvest part of the profits. A coffee shop that wants to open a second location, for example, can start by increasing the capacity of the current store and assessing the financial impact before taking a bigger step.

For Matheus Beirão, it was this care that ensured the Daily Burn grew steadily. "The desire to expand is great, but if the cash flow cannot support the growth, the dream becomes a nightmare. I always analyze whether there is enough financial cushion before taking each step. That way, we grow without suffocating the operations," he concludes.

ABComm starts voting for the 10th edition of the Digital Innovation Award

The Brazilian Electronic Commerce Association (ABComm) has opened popular voting for the ABComm Digital Innovation Award 2025, which includescasesand market professionals. Protests can occur betweenFebruary 14th and March 9thand the three most voted in each category will be known in theMarch 12th, at an awards ceremony in the city of São Paulo (SP), celebrating E-commerce Day.

Will be awardedcasesin the areas of Best E-commerce Platform, Best Digital Marketing Tool, Highlight in Logistics for E-commerce, Best Digital Performance Agency, Highlight in Technology Provider for E-commerce, Financial Solution for E-commerce, Digital Services, Startup for E-commerce and Best Marketplace.

ABComm will also award professionals in the following categories: Entrepreneur of the Year, Digital Marketing Professional and E-commerce Professional.

“The popular vote is an opportunity to recognize and celebrate the great cases in the market and the professionals who have stood out the most in the e-commerce sector. The recognition not only values the work carried out, but also encourages innovation and the continuous development of our digital retail. We are excited to contribute to this evolution and further strengthen the e-commerce ecosystem in Brazil”, says Maurício Salvador, president of ABComm.

Registration extended: Fintechs have until February 17 to seek millionaire investment from Start Growth

With up toR$ 7 million availableand contributions that can reachR$ 3 million per startup, a Start GrowthExtended the registration period for their early-stage fintech selection, which has already validated their products in the market. The new registration deadline is February 17th. From August 2024 to January 2025, they have already been made availableR$ 40 million, in various phases. Registrations must be made atsite company official.

A Venture Capitalwhich combines expertise, capital and experience to boost visionary entrepreneurs, aims to identify fintechs that solve real problems in the Brazilian financial market, promoting efficiency and innovation in sectors with large gaps.

SecondMarilucia Silva Pertile, startup mentor and co-founder of Start Growth, the plan is to find companies with SaaS, B2B, and B2C models that show potential for traction and expansion. "We decided to extend the registration period to give fintechs one more chance to register and showcase their potential," he explains.

The selection process will consist of three stages: official registration, which must be done through the form on the Start Growth website; presentation of the selected startups; and a detailed analysis of the business plan.

According to Marilucia, fintechs must present a fully committed team that demonstrates solutions to relevant problems in the financial market. Additionally, startups with the potential to impact markets that move more than R$ 1 billion in Brazil will be prioritized. An important point is that our search is for extraordinary entrepreneurs who not only understand the market but are also capable of innovating with agility and assertiveness, qualities that the market increasingly needs, says the co-founder of Start Growth.

Operational support in addition to financial contribution

In addition to financial support, the selected startups receive hands-on operational assistance to accelerate their sales engines and improve their business models. A Start Growth visa to enhance the results of the selected fintechs, contributing to their expansion and consolidation in the market."Our role is to drive and help accelerate the sales machine, assisting startup entrepreneurs in reaching their next level," concludes Marilucia.In addition to fintechs, the accelerator also supports early-stage startups with validated products and HR techs.

For more information about the requirements and selection process, visitwww.startgrowth.com.br

E-commerce fraud attempts to increase by 3.5% in 2024

Equifax BoaVista research reveals that, in 2024, there was an increase of3,5%in fraud attempts in thee-commercecompared to 2023, which recorded about 7 million scam attempts. THEticketaverage purchase was R$ 343,90.

The data indicates that the average ticket for fraud attempts increased by18,1% compared to the same period of the previous year, which recordedR$ 291,17, againstR$ 343.90 in 2024.

In the national scenario, the study reveals that27,5%of fraud attempts, more than2.2 millionoccurred in Rio de Janeiro, Minas Gerais, and São Paulo. Conversely, Acre, Amapá, and Roraima are the states with the lowest fraud rates, representing only0.2% two cases.

Specialist in developing solutions that helpe-commerceand payment methods to combat fraud at all stages of the purchasing processonline, Equifax BoaVista reports that its anti-fraud products prevented a loss of approximatelyR$84.5 billion in e-commerce.

One piece of information revealed by the research concerns the days of the week with the highest incidence of attempted fraud:15.1% occurred on Fridays,which is the day with the highest number of sales, when they occur15.9% of the 35 million online transactions. The peak time for scams wasat 2pm, while the lowest record was observed at4hfrom dawn. During the weekend, especially on Sundays, the number of sales and fraud attempts is lower, corresponding to11,3%.

Despite this, “the data shows us the most frequent behavior patterns of fraudsters, who tend to act during peak e-commerce times to camouflage themselves among legitimate transactions, making detection difficult. This reinforces the importance of e-commerce companies investing in monitoring and prevention technology, keeping up with the innovations of fraudsters themselves,” highlights Rogério Signorini, Vice President of Products and Pre-Sales at Equifax BoaVista.

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