Um Grupo de UX, complete ecosystem of technology innovations, logistics and sustainability, announces a new strategic connection with Venuxx, innovative platform for personalized logistics that connects transport specialists to companies in the B2B sector. This cooperation aims, especially, enhance the customer experience in the last mile, one of the most important stages of logistics, from the perspective of the customer experience of e-commerce.
The synergy combines the technological expertise of UX Group with the innovative and sustainable practices of Venuxx. With the connection, the first brings to its solution ecosystem the differentials of the platform, what are the high level of customization and the dedicated task allocation, unlike many companies that allocate cloud orders to the nearest driver.
According to Caio Zamboni, CRO of UX Group, this collaboration not only enriches the company's portfolio, but also strengthens the competitive position in the market, ensuring a more efficient and innovative service.
"Especially after the pandemic", with the wide range of opportunities and solutions available, what really makes a difference is not just the price. Although it is an important factor, a positive experience can ensure customer loyalty. Each interaction, from browsing the site to product delivery, contributes to brand perception and future purchase decision, strengthens the executive.
Um Grupo de UX, recognized for its constant commitment to improving the customer experience in e-commerce, sees in the partnership with Venuxx an opportunity to accelerate the implementation of new technologies and logistics practices. Last mile delivery, which represents 50% of the total cost of the supply chain, demands efficient and personalized solutions to ensure a positive customer experience
The connection between UX Group and Venuxx provides a series of benefits for e-commerce managers: implementation of technologies that allow a high level of personalization in delivery logistics; acceleration of the adoption of innovative practices resulting in more efficient service; promotion of sustainable practices, including the neutralization of 100% of the CO₂ emitted by the Venuxx fleet; and the inclusion of women in the labor market, with a distribution network composed mainly of trained female professionals
"The idea of this connection is that Vennux adds value to our ecosystem", to our clients, products and to our team. On the other hand, we will benefit her with ourknow-how, expertise and complementary technologies. Let's increasingly show how our umbrella can be attractive to companies in the sector. In this way, we will enable businesses to grow together, Zamboni guarantee.
Understanding who Venuxx is
Venuxx specializes in last mile logistics solutions, operating in 24 Brazilian states, catering mainly to the jewelry sectors, cosmetics, fashion, technology and fine chocolates. Using advanced logistics management software, offers a personalized and efficient delivery service, ensuring the satisfaction of the end customer. This includes a consolidated ship-from-store structure, that transforms physical stores into stock and distribution points, further reducing delivery time and improving the customer experience.
This is the first platform created to connect last mile delivery specialists to companies seeking customized logistics solutions. The differential lies in the unique particularities of each operation, offering customized solutions. Your purpose is to innovate, generate value and impact the economy, promoting women's empowerment and creating income opportunities for women
The delivery workers are trained to become specialists, following protocols and specific demands of each company, from the collection procedure to the type of interaction with the. end customer, number of attempts to be made, among other aspects.
For us, this partnership is very important. We also curate our partners and those we connect with throughout our journey.UX is definitely a very happy choice of cooperation, we have the same purpose. We are here to create value. Entrepreneurship in Brazil is a daily challenge and when you have partners with the same value proposition, it's just addition, reinforces Gabrielle Jaquier, co-founder and COO of Venuxx.
