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10 major Instagram trends in 2025 and how to apply them to your brand

Instagram is constantly evolving, and 2025 promises to be a year of major transformations on the platform.

With new tools, algorithm changes, and user behavior adapting quickly, it is essential for brands to stay attentive to trends to maintain their relevance and engagement. If you want to stand out, you need to go beyond the basics and understand how to apply innovations to benefit your business.

To help with this mission, we have gathered the 10 biggest Instagram trends for 2025, with insights from digital trends expert Rafael Terra, author of Instagram Marketing (DVS Editora).

From the strategic use of artificial intelligence to the rise of new content formats, discover how your brand can position itself in an innovative way and gain even more followers and customers.

1. Creative AI Tools

Instagram is investing in AI to offer the best creative tools and reduce the need for third-party apps. You will be able to use these tools to edit content directly on the platform, mainly in the feed.

2. Connecting Through DMs

Double the focus on direct messages to strengthen communication between users. For that, invest in personalized service via DM, creating a closer and more engaged relationship with your customers.

3. Original Content

Prioritize originality to highlight authentic creators and brands. Therefore, produce opinionated content that reflects your brand's values and beliefs, setting yourself apart from the competition.

4. AI-Powered Reels and Videos

More than 50% of the content in the feed are AI-powered promoted Reels. The tip is to create engaging Reels of up to 15 seconds that catch attention in the video and connect with your captions.

5. Interactivity and Socialization

Make content consumption more interactive and social. Use polls, quizzes, and interactive stickers in Stories to increase engagement and audience participation.

6. Support for Emerging Creators

Algorithm favoring smaller creators and original content. Brands can gain prominence by collaborating with micro-influencers to reach specific niches and build a loyal community.

7. New Engagement Metrics

Shares and interactions in DMs will become the main success indicators.Focus on metrics like shares and conversations in DMs to measure the real impact of your content.

8. Emotions: Pleasure, Arousal and Dominance

These emotions increase sharing and purchase intention. Create content that evokes pleasure, excitement, and empowerment, encouraging followers to share and take action.

9. Monetization for Creators

Instagram should invest in more ways for creators to make money. If you are a creator, take advantage of Instagram's monetization tools to generate revenue.

10. Continuous Innovation

The continuous adoption of new technologies will be a constant throughout the year, so always be up to date with the latest developments to adapt your strategies.

How to protect yourself from scams that use Artificial Intelligence

Scams have always existed. In the past, criminals would knock on the door pretending to be bank employees. Today, Artificial Intelligence is used to send audio messages with the voices of relatives asking for money. Technology has empowered frauds, making them more realistic, but those who know the strategies used by scammers have a better chance of escaping.

Leonardo Oda, a marketing and technology specialist, warns that AI has changed the game. "Criminals exploit fear and urgency to make victims act without thinking. Therefore, the best way to protect yourself is to recognize the signs and adopt extra checks before making any decision," he says.

Audio and video scams: be wary of your own perception

AI voice cloning has reached a concerning level. Currently, criminals need only a few seconds of audio to accurately replicate someone's voice. This means that a simple WhatsApp message or a video on social media can be enough to create fake audio that even deceives close family members.

To protect yourself, Oda recommends confirming the person's identity before taking any action. If you receive a money request via audio, call back the contact and verify the information. If the person does not answer or responds with vague phrases like "I can't talk now," increase your suspicion. Another effective measure is to combine a secret keyword with family members to be used in emergencies.

It is also important to pay attention to details that may reveal the fraud. Unusual pauses, a slightly distorted tone of voice, or a mechanical speech rhythm are signs of AI manipulation.

In video cases, deepfake technology makes it even more difficult to distinguish what is real from what has been manipulated. Misaligned lip movements with the audio, artificial facial expressions, irregular blinking, and distortions in the background of the image may indicate forgery. Additionally, the voice may exhibit unusual intonation or robotic pauses.

“The best defense is to be suspicious, even if it seems real. Scammers use AI to manipulate emotions and create a sense of urgency. If something seems off, check it out before you act,” Oda said.

Banks and companies do not ask for data via message

"Messages supposedly sent by banks or companies, warning about urgent blocks, are another common tactic," warns Oda. With the use of AI, scammers are able to create convincing emails and SMS messages, simulating official communications to trick victims into clicking on fraudulent links.

To avoid this type of scam, the guidance is never to click on links received via email, SMS, or WhatsApp. The best way is to check directly on the official bank website or contact the phone number listed on the card. It is also important never to share passwords or verification codes and to be wary of alarmist messages, as criminals exploit fear to lead victims to make hasty decisions.

Fake promotions and non-existent sweepstakes

Congratulations! You won a brand new car, you just need to pay a fee to release it. Who has never received a message like this? With AI, these scams have become even more sophisticated. Criminals create manipulated videos and audios, using faces and voices of celebrities to promote fake prizes, making the scam even more convincing.

"The first step to protect yourself is to remember that if you haven't signed up for any promotion, there's no reason to win anything," says Oda. Furthermore, excessively advantageous offers should be viewed with suspicion. Before believing the promise, check the company's official website to verify if the promotion really exists. And, under no circumstances, provide banking details to claim a prize.

Information and caution are the best defense

Scammers take advantage of misinformation and urgency to deceive victims. Leonardo Oda recommends that these guidelines be shared with family members, especially the elderly and teenagers, who are often frequent targets.

“The best way to avoid a scam is to slow down. If something seems strange, stop, think and confirm before making any decision,” concludes the expert.

How do AI and social media affect critical thinking?

It's unlikely to imagine our society living its routines without the use of the numerous digital resources we currently have, among which we can highlight artificial intelligence (AI) and social media. Whether for professional or leisure purposes, these technologies are present in various tasks in our daily lives – which, despite bringing undeniable benefits, are also negatively impacting people's critical thinking. A concerning effect that could lead to even greater consequences if not properly understood and addressed.

Both resources are strongly present in our country. In 2024, for example, Datareportal data identified that Brazil had 144 million active social media users, representing 66.3% of the total population. With the use of AI, the scenario couldn't be different: three out of four Brazilians use this technology at work, according to a survey conducted by Opsos and Google – considered crucial for dealing with complex information and finding innovative solutions to business challenges.

Not all technology, however, offers only advantages. Although widely used by society, AI, for example, presents a huge challenge in terms of its energy consumption. It is estimated that more than 10 times the energy is required for AI research compared to traditional search engines. On social media, the obstacle is related to the dissemination of fake news, which is becoming increasingly difficult in the context of global polarization.

Both in the medium and long term, there is a more concerning disadvantage in the excessive use of these resources, which could severely impact people's focus and critical thinking. This is because, every day, we are exposed to a flood of information (information pandemic), whose analysis and verification of this large amount end up becoming a major challenge without proper guidance from reliable mechanisms.

With users' focus gradually being impaired, this critical sense becomes increasingly difficult to apply. After all, in an increasingly instant world, it is complex to set aside quality time to delve into the topic and verify whether it is correct or not. Knowing, in other words, "mining" and separating the "wheat from the chaff" regarding the information received daily.

Beyond this impact on superficiality in information, many academic studies show a correlation between increased anxiety and depression due to the massive use of social media, as well as correlations with other disorders associated with the numerous hours spent connected and plugged into a screen. This was shown by the Mental Health Panorama 2024, conducted by the Cactus Institute in partnership with AtlasIntel – which reported that 45% of anxiety cases in young people aged 15 to 29 are related to intensive use of these platforms.

In the market, the lack of this critical sense also tends to hinder innovation, which is created and invested in primarily to solve society's pains and problems. One of the main "entry points" for generating innovation is knowledge about something, but when we do not understand that something and delegate this analysis to technology, much is lost in the process, increasing the impact on the creation of new products, services, processes, and consequently, innovation.

We are in a delicate situation of balancing, in a healthy and intelligent way, the use of these technologies in our daily lives, without affecting our critical thinking and causing severe impacts on the population and the entire market. And, regarding companies, the best way to avoid or mitigate these problems is to use governance models designed to analyze each of these points and provide more precise guidance on how to make the best use of these resources.

One of the models that has been standing out the most in this regard is the ISO Innovation, a recently published methodology that aims to analyze all market and technology opportunities and threats to generate innovation within organizations. It provides the best guidelines to be followed by each company in order to achieve their goals and aspirations for competitive excellence.

There is no way to eliminate AI or social media from our routines, which requires a high level of responsibility in handling them intelligently, so that they become beneficial allies rather than technologies harmful to the population's critical thinking. With this discernment and the support of robust methodologies in this regard, we will have highly effective solutions for our tasks.

Alexander PierroHe has a master's degree in innovation management and engineering, a bachelor's degree in mechanical engineering, nuclear physics and is a management specialist at PALAS, a pioneering ISO innovation consultancy in Latin America.

Turkish Airlines: Global travel platform expands operations to new markets

Turkish Airlines, an airline that flies to more countries than any other, announces the expansion of its global package tour platform, which allows you to plan and book trips in a unified way,Turkish Airlines Holidays. Now, travelers can book flights, accommodations, tours, activities, car rentals, transfers, insurance and other services throughsitewith just a few clicks.

Initially restricted to departures from Türkiye, the service now includes strategic markets – such as Brazil, the United Kingdom, Europe, South Korea, Mexico and Australia – through partnerships withHBX e Perfectstay.

When making travel plans through the platform, passengers receive special discounts, as well as exclusive benefits such as flexible payment plans, free baggage allowance and extra points in the loyalty program.Miles&Smiles.Additionally, the company aims to expand the service to the North American market in the coming months.

This expansion reinforces Turkish Airlines' commitment to providing integrated, high-quality experiences on a global scale. The launch, celebrated onThe Peninsula London Hotel, in the United Kingdom, brought together international personalities and marked a strategic step for the brand.

In his speech at the event, theCEO of Turkish Airlines, Bilal Ekşidestacou: “Os clientes que partiam de Turquia já desfrutavam da comodidade de reservar toda a viagem conosco. Agora, levamos essa facilidade a uma escala global, simplificando o planejamento e fortalecendo nossa presença internacional.”

Nicolas Huss, CEO da HBX, added: “Today’s travelers are looking for a streamlined and connected booking experience. Our partnership with Turkish Airlines makes it possible to combine flights with a wide range of accommodations, transfers, rentals and experiences – all powered by Perfectstay’s advanced technology, creating the ideal getaway. We are excited about this collaboration and the future of the industry.”

In addition to improving the passenger experience, the initiative promotes Turkey as a destination, contributing to the strengthening of Turkish tourism on the global stage.

Exclusive Launch Offer
To celebrate the news, the platform is launching a special promotional campaign: when booking a package tour to Turkey for the first time, customers will gain access to the airport's VIP lounge and discounts of up to £350/€350, depending on the total purchase amount.

A New Way to Travel
Turkish Airlines Holidaysprovides a complete and flexible solution for booking dream destinations, with:
• Packages to more than 200 destinations in 60 countries;
• Exclusive benefits on flights and hotels with special prices and combined packages;
• Guarantee of the best price, ensuring competitive rates;
• Personalized tours according to individual preferences;
• Service network with more than 550 thousand hotels and options in 300 destinations;
• Accumulation of extra points in theMiles&Smilesboth on flights and on tourist packages;
• Financial security with ABTA and ATOL guarantees, protecting against unforeseen events;
• Flexible payment plans that make it easier to realize your dream of traveling;
• Free baggage allowance on all bookings.

Wave of medical certificates before holidays worries companies and raises alert for fraud

Carnival holiday approaching and a warning lights up in companies that do not stop during this time, the famous medical certificate, which is common in many companies with the arrival of long holidays such as Carnival, Christmas, and New Year. This trend has raised concerns about the possibility of fraud and its impact on organizational productivity.

Recently, a case drew attention at the Superior Labor Court (TST). A metalworker was dismissed for just cause after presenting 18 medical certificates, each lasting two days, always coinciding with the days before holidays. The documents were issued by a doctor who was under investigation for fraud. The 3rd Panel of the TST upheld the decision that validated the dismissal, highlighting the irregularity of the presented certificates.

The labor law specialist lawyer, Eduardo Calixto, emphasizes that presenting false medical certificates is a practice that undermines the necessary trust in the employment relationship and can justify dismissal for just cause. The specialist points out that companies should be attentive to suspicious patterns, such as the frequency of medical certificates on dates preceding holidays, but not limited to these festive periods.

“It is essential that the human resources department implements clear policies for verifying certificates and, when necessary, carries out investigations to confirm the authenticity of the documents presented”, advises the lawyer.

Furthermore, Calixto emphasizes the importance of awareness programs for employees regarding the legal and professional consequences of submitting false certificates. "Information and transparency are essential tools to prevent this type of conduct and to maintain a healthy and trustworthy work environment."

Videos teach how to obtain certificates

Recently, a video went viral on the internet where a makeup artist taught an unusual trick to get a medical certificate without being sick. In the video, she demonstrates how to create fake wounds using only makeup, simulating a severe infection on the hand.

With skill, she uses shadows, foundation, and other products to create a realistic "perebas" effect on the skin. The result is impressive and can easily deceive those who do not look closely. According to her, the technique was tested in a consultation, where she obtained a certificate without difficulties.

The lawyer warns that if it is proven that the certificate is false, in addition to labor sanctions, the worker may be held criminally liable.

“In addition to the labor repercussions, the employee may face criminal sanctions. The Brazilian Penal Code, in its article 297, classifies the falsification of public documents, including medical certificates, as a crime, with penalties ranging from two to six years in prison, in addition to a fine, showing the seriousness of the situation”, he concludes.

Pix by Proximity: new payment method comes into effect for the population tomorrow, February 28th

Next Friday, February 28th, Pix by Proximation, also called Pix by Biometrics, will come into effect throughout Brazil. This is a new payment method modality via Open Finance, which promises to bring even more ease and security to users.

A trusted consultant for the Initial Open Finance Structure with the Central Bank and specialized in enabling Open Finance for financial institutions, the technology multinational Sensedia listed the main benefits and precautions that users and companies need to take when starting transactions via Pix by Proximity.

“Previously, to make a purchase through Open Finance, the user was redirected to their bank account’s app or internet banking to make the payment. Starting February 28, this type of transaction will be made more fluidly. This is because the new functionality aims to simplify the payment journey by allowing the user to complete the transaction using the bank details saved in their digital wallets, without the need to be redirected to their bank or financial institution’s app via ‘copy and paste’,” explains Gabriela Santana, Product Manager at Sensedia.

How it will work

To use Pix by Proximation, the user will only need to link their banking information to a digital wallet, such as Google's, just as we do today with credit card data on an e-commerce website, for example.

“After registering the bank account in the wallet, the person will be transferred to the banking application only to configure authorizations such as maximum limits per transaction and duration of that link. Once this is done, transactions via Pix will already be enabled to be made via the wallet, without the need for redirection to the banking application, which can even be deleted from the cell phone if the user wishes”, adds Santana.

Remembering that each operation via Pix by Proximity will require the user to authenticate the final operation with biometrics, password or Face ID (i.e. facial recognition).

“In addition to the security requirements, reinforced by no longer requiring the need for a banking application to carry out transactions via Pix and by the possibility of configuring a maximum transaction limit via wallet, Pix by Proximation will also be able to read QR Codes, both printed and digital, and will allow transfers to be made between users, following the limits established during the linking process”, adds Santana.

Institutions already qualified

According to the definition of the Central Bank of Brazil, the largest financial institutions in the country – which hold 99% of the total payment transactions carried out via Open Finance – were required to implement the JSR (Journey Without Redirection) responsible for enabling functionalities such as Pix by Proximity, by November 2024. For the others, the requirement will only come into effect starting in 2026.

“During the testing period, in addition to technical developments, the regulator monitored some indicators, such as PCM (Metrics Collection Platform) reports, API response time and the quality of the user experience journey. Upon reaching 100% in the monitored indicators, the institutions were authorized to continue with the pilot project in production. Therefore, in some digital wallets, the option to pay using Pix by Proximity is already available”, highlights Santana.

Next steps

Specializing in the development of projects that require the FIDO Server security protocol, mandatory by the BC for Pix authentication, and in the management of account links via APIs, Sensedia has also developed a solution to serve ITPs (Payment Initiators).

“The objective of the project is to enable ITPs to also enable payments via Pix in the environment where a purchase is being made, such as websites, e-commerces, applications and marketplaces, without the need for redirection to the user's banking application through the current 'copy and paste' function, offering even more security and convenience to users”, says Santana.

According to data from the Central Bank, Open Finance already has more than 64 million active consents and 42 million users in Brazil.

AI in Marketing: Brazil bets on creativity while the US dominates precision

The use of Artificial Intelligence (AI) in marketing is revolutionizing the way brands and influencers connect with the audience. But how is this technology applied in Brazil compared to the United States? What are the differences and similarities between the two markets?

According to Fábio Santos, CEO ofLaunchPad Digital– AI platform specialized in digital marketing -, the answer lies in technological maturity, the focus of applications and the cultural particularities of each country.

In the USA, large corporations invest billions of dollars in AI research and development. Companies like Amazon, Google, and Meta drive the industry, making advanced tools more accessible and widely used in digital marketing.

In Brazil, growth is also significant: according to a survey by Boston Consulting Group (BCG), 98% of companies in Brazil use AI, leading adoption in Latin America, but only 26% of them derive business value from the technology. However, challenges such as technological infrastructure and data quality still limit the implementation of sophisticated solutions on a large scale.

Focus on application

While in the US AI is used for advanced personalization, predictive analysis and automation in omnichannel campaigns, in Brazil, the technology is more focused on practical and accessible solutions: chatbots, audience segmentation and automated content generation are some of the main trends, helping brands to optimize costs and expand their reach.

Culture and approach

Another contrast is that marketing in the USA tends to be highly results-oriented, with data-driven and efficient strategies. In Brazil, campaigns value engagement and emotional connection with the audience more. This directly impacts the use of AI in message personalization and experience creation.

Despite the differences, both markets share some essential trends:

  • Creative Automation: AI is widely used in both countries to create personalized texts, images and videos;
  • Real-time personalization:companies use AI to adapt campaigns according to consumer behavior, maximizing engagement;
  • Influencer Marketing: AI tools help identify ideal influencers by analyzing engagement and behavioral data for more effective campaigns.

“The differences reflect the specific needs of each individual. While the US leads in technological innovation, Brazil stands out in creativity applied to technology,” concludes Fábio.

The future of e-commerce in 2025: trends and opportunities for growth

E-commerce continues to evolve constantly, and 2025 promises to be a year of great transformations driven by changes in consumer behavior, technological advancements, and new digital marketing strategies. For medium and large companies, understanding these changes and anticipating opportunities will be essential to ensure sustainable growth and competitiveness in the sector. The challenge is not just to keep up with new trends, but to integrate them efficiently into operations, ensuring scalability and differentiation in an increasingly competitive sector.

With the Brazilian e-commerce market projected to generate R$ 224.7 billion in 2025, according to ABComm, mere digital presence is no longer enough. Companies that know how to combine strategy, technology, and data intelligence tend to maximize their return on investment and establish a strong position.

In this context, digital transformation should be approached strategically, prioritizing the customer experience and process automation. Among the main trends shaping e-commerce this year, four aspects stand out:

Expanding Personalization at Scale with AI

Artificial intelligence (AI) is revolutionizing the way companies interact with consumers, making shopping experiences increasingly personalized and efficient. This year, large-scale personalization will be even more sophisticated, allowing brands to offer highly individualized recommendations based on user behavior and preference data.

The use of advanced algorithms enables real-time analysis of consumers' browsing and purchasing history, automatically adjusting virtual storefronts, offers, and marketing campaigns to increase conversion. Furthermore, generative AI tools are facilitating the creation of content tailored to each customer profile, making communication more targeted. Whoever invests in this technology will have a significant competitive advantage, reducing friction in the sales funnel and maximizing thelifetime valueof the client.

Growth of retail media as a strategic channel

Retail media has established itself as one of the main growth drivers for e-commerce, transforming retail platforms into strategic advertising spaces. The model allows brands to invest directly in media within digital environments where their products are sold, impacting consumers at decisive moments in the purchase journey and increasing the predictability of return on investment.

A recent Newtail survey revealed that 79% of Brazilian industries already use retail media, and 100% of them consider it one of the main retail trends. Global retail media investment is expected to reach $110 billion in 2026, surpassing spending on Social and Search. With the possibility of advanced segmentation and integration of purchase data, the approach enables brands to target their campaigns more effectively, optimizing conversion and strengthening relationships with consumers.

Long-term strategies to avoid dependence on seasonality

Black Friday and other commercial dates continue to be relevant for boosting revenue, but excessive dependence on these seasonal events can limit sustainable growth. Today, the challenge is to build strategies that prioritize customer loyalty and ongoing engagement throughout the year, avoiding sharp revenue fluctuations and ensuring financial predictability.

To achieve a balance, brands should invest in subscription programs, exclusive benefits for recurring customers, and campaigns based on personalized journeys. The use of behavioral data to create relevant offers at planned moments can increase the average ticket and customer retention. Omnichannel strategies that integrate physical and digital stores also become important to create constant touchpoints and strengthen the bond with the consumer.

Interactive Content Marketing

In an increasingly competitive digital environment, capturing and maintaining the consumer's attention is a constant challenge. Interactive content marketing emerges as an effective solution to increase engagement and optimize conversion rates. This format includes quizzes, explanatory videos, immersive experiences, and gamification, making the shopping experience more dynamic and engaging.

According to a study by Design Hill, 93% of marketing professionals consider interactive content more effective for educating potential buyers than static formats. This improves information retention and encourages active consumer participation, creating a stronger bond with the brand. Companies that invest in this type of content will have a competitive advantage by transforming digital communication into a more attractive and efficient channel for purchase decision-making.

The fact is that the e-commerce landscape for 2025 will be characterized by an environment of continuous innovation, in which the adoption of new technologies and strategies will be essential for differentiation and sustainable growth. AI-driven personalization, the strengthening of retail media, the development of long-term strategies, and interactive content marketing are just some of the key trends that are expected to shape the industry in the coming months. For medium and large companies, success will be linked to the ability to adapt and to implement these strategies in an integrated manner, ensuring a smoother and more efficient experience for consumers.

* Gabriel Lima, founder ofEnextspecialized consultancy in full digital

Digitalization of processes and new technologies drive changes in intellectual property

The advancement of technology and the digitization of businesses are transforming the global trademark registration landscape, directly influencing the Brazilian market. With the growth of digital brands, new regulations, and the use of artificial intelligence, companies need to adapt to ensure the protection of their intangible assets and maintain competitiveness.

In Brazil, theNational Institute of Industrial Property (INPI)has promoted efforts to modernize its processes, including adherence to theMadrid Protocol, which simplifies trademark registration in over 130 countries. However, experts point out that bureaucracy still poses a challenge for companies seeking agility in protecting their identities.

“Brazil has made progress, but the average time for a trademark registration can still reachthree years, which puts the country behind more dynamic markets. In this context, automated platforms are a solution to simplify and accelerate this process," explainsThiago Fernandes,technology specialist and partner atT3P, a pioneering platform in Brazil, which offers a fully automated trademark registration process.

Digitalization and artificial intelligence in trademark registration

Global trends show that artificial intelligence and automation are revolutionizing the intellectual property sector. In countries like theUnited States and the European Union, the use of algorithms for brand similarity analysis and automatic order screening has significantly reduced processing time.

Following this trend, theT3Pstands out as the only platform in Brazil that offers afully automated processtrademark registration. "We eliminate human errors, reduce rework, and increase the chances of order approval, ensuring more predictability for entrepreneurs," highlights Fernandes.

Technology also allows for the realization ofinstant searchesin the INPI database, facilitating the verification of name availability before the start of the process. This advance reduces the incidence of conflicts with preexisting trademarks and makes the registration more strategic.

New challenges and opportunities for digital brands

The growth of e-commerce and digital brands has brought unprecedented challenges to intellectual property. Companies operating globally need to ensure protection in multiple markets to prevent the unauthorized use of their names and visual identities.

Additionally, the increase in disputes over trademark rights on platforms such associal networks, marketplaces and streaming servicesreinforces the need for a preventive record. "In the digital environment, brands can be copied or used improperly more easily. Therefore, it is essential to ensure legal protection before expanding," warns Fernandes.

Brazil in the era of innovation in intellectual property

Despite the challenges, Brazil has been advancing in the modernization of trademark registration, following the main international trends. The implementation of digital services and adherence to international treaties are important steps to make the system more efficient.

In this scenario, technological solutions such asT3P, recognized byGoogle, Microsoft and ReclameAqui, they help bridge the gap between traditional bureaucracy and the needs of modern companies. "Our goal is to transform the way entrepreneurs protect their brands, making the process faster, more accessible, and secure," concludes Fernandes.

With digitalization and the growing use of automation, trademark registration is undergoing a revolution. Brazilian companies that follow these trends and use innovative solutions will be better positioned to grow safely in the global market.

AI agents to automate 15% of workplace decisions by 2028, study finds

Automation driven by artificial intelligence (AI) agents is transforming business dynamics. According to Gartner, by 2028, at least 15% of daily work decisions will be made autonomously through agentic AI, a significant leap from 0% in 2024. Companies leading this adoption are already reporting significant gains in efficiency and competitiveness, highlighting the importance of this change for the coming years.

In response to the growing demand for information on how to integrate these technologies, Softo, a technology company recognized for its innovative custom software development model, releases the AI Agents Guide Ebook for Leaders. The material aims to provide a comprehensive overview for leaders across various sectors, such as Marketing, Sales, Human Resources, Legal, Technology, Operations, Risk Management, and Finance, on how AI agents can be strategic allies in the development and prosperity of their companies. The guide also explores how these professionals can implement AI solutions to improve their operations.

According toFabio Seixas, CEO of SoftoThe integration of autonomous agents will be a milestone in business automation. Leaders need to understand that adapting to these technologies is not just a matter of operational efficiency, but an opportunity to redefine how their companies compete in the market and interact with their customers. The implementation of AI goes beyond simple automation of repetitive tasks, enabling companies to become more agile and adaptable.

The transformation that AI agents will bring to the market will extend into the future of automation, with the creation of autonomous agent systems that will work in a coordinated manner. These systems will not only be capable of automating specific tasks but will also make strategic decisions based on real-time data, enhancing companies' ability to optimize their operations and even their strategic management.

“The AI Agents Guide for Leaders Ebook serves not only as an educational tool, but also as a fundamental step for business leaders seeking to be at the forefront of the digital transformation process. The requalification of professionals, who will have to deal with these advanced technologies, is another important trend that will be addressed in the guide, since functions of greater strategic value will be required to deal with the new business realities”, he concludes.Seixas.

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