Digital transformation reveals a fundamental pillar in retail, and the applications, increasingly omnipresent, play an essential role in the buying and selling process. The strategic decision to invest in well-designed tools can generate significant benefits such as optimization of journeys, increase in productivity and even boost in sales. However, ready-made solutions do not always meet the specific needs of a business, taking into account variables such as size, demand and sector.
A strategy that has been gaining more and more strength in the market is technologylow-code, according to a recent study of theGartner, it is estimated that by the end of this year, 70% of new applications will be developed using low-code methodologies. The trend allows for quick creations without the need for advanced programming skills. Companies gain the ability to build tailored solutions for their operations, without the complexity of traditional development, with reduced costs and accelerated results.
"Digitalization doesn't have to be expensive and slow", she can be agile, accessible and, the most important: efficient. What used to take 6 months or even 1 year for the development and usability of a new tool, today in just a few days it is possible to create scalable applications, secure and fully integrated, in an uncomplicated way. It is a guaranteed gain for the operation, in terms of speed, democratization and increase in revenue, explain the VP LatAm of Sales & CS at Jitterbit, Lucas Felisberto.
But, after all, how technologylow-codecan, in fact, transform the operational activity of a company? A Jitterbit, global leader in the market with low-code solutions, listed 10 applications that can be developed with this approach and that have the potential to optimize retail operations and increase process efficiency.
1. Approval of store windows
Retailers can send photos of the windows for approval and the responsible team conducts the analysis, approving or rejecting the images with comments. This ensures a more agile communication, in addition to maintaining a uniform visual standard among establishments in the same segment.
2. Product movement control
Register and approve inventory movements for companies that need control over the flow of products. A history of transactions is also generated, using digital signature to ensure the security and traceability of the process.
3. Salesperson Commission Calculator
Automates the calculation of salespeople's commissions, considering sales made and possible discount coupons, in addition to the option of analyzing reports with greater accuracy and speed.
4. Course offerings on sales channels
It can be used by companies to manage and market their training or course offerings, with the function of registering the classes, control certification and activate or block in different sales channels.
5. Supplier approval
Registration and analysis of suppliers, integrating information directly into theERPand platform ofe-commerce, with the record of each stage for greater control.
6. Drive of conveyors
Optimization of the order withdrawal request process, gaining ease in sending requests simply, real-time monitoring of the logistics process and agility in processes.
7. Price management
Efficient control over pricing and discount policies across channelsonlineandmarketplaces, facilitating the update of prices and approval of discounts that exceed the defined limits, everything integrated into thee-commerceof the company.
8. On-site Audit
Holding conferences in physical stores, accessing integrated data to check discrepancies in real time, improving the accuracy of audits and reducing errors.
9. 360° customer service
Centralizing all customer information in a single interface, allows service with a personalized approach, extracting data from systems such ase-commerce, CRM and SAC. The application allows the creation of promotions, improving the consumer experience.
10. Supplier Portal
Optimization of order management made to suppliers, enabling the monitoring of all stages, from negotiation to delivery, with action buttons like "Order accepted", "Order produced" and "Order dispatched".
Solutions like these represent the diverse purposes and possibilities that technologylow-codeoffers for operational optimization in retail, both physically and digitally. The integrated tools provide more agility, personalization and autonomy, helping companies adapt to market needs quickly, productive efficiency and without the need for large investments in programming.
The adoption of technological platforms, that combine innovative and uncomplicated solutions, can be part of a strategic plan for businesses of different sizes and segments, facilitating positive market competitiveness in relation to the constantly evolving digital landscape.