StartNewsRetail sector loses R$31.7 billion per year due to lack of...

Retail sector loses R$31.7 billion per year due to lack of investment in IoT

The lack of investments in Internet of Things (IoT) technologies has caused significant losses in various sectors of the Brazilian economy. In retail, for example, the lack of automation and intelligent monitoring results in a billion-dollar loss. According to the Brazilian Association of Loss Prevention (Abrappe), in partnership with KPMG, the average loss rate in retail increased from 1.21% in 2021 to 1.48% in 2022, totaling a financial impact of R$ 31.7 billion per year.

These losses are attributed to operational breaks and inventory errors. The lack of adoption of advanced technologies, such as tracking sensors, radio frequency identification (RFID), and artificial intelligence, hampers inventory monitoring and the identification of operational risks, reducing efficiency and increasing company costs. However, companies that have already adopted technological solutions for loss prevention have recorded significant reductions in operational losses.

But retail is not the only sector impacted by low IoT adoption. Besides commerce, other areas of the economy fail to achieve significant gains due to the lack of digitalization and automation.


● Public Administration: Most government buildings and public bodies still operate with corrective maintenance, without sensors to control climate control and energy consumption, which results in wasted resources and high operating costs.


● Industry and Manufacturing: Despite the advances of Industry 4.0 in production lines, facilities management within factories is still outdated. Many industrial plants do not use sensors for predictive maintenance of building equipment, environmental monitoring, or automated climate control, impacting productivity and workplace safety.


● Transportation and Mobility: Subway, train and bus stations face challenges in adopting technologies to optimize cleaning and maintenance, which compromises the user experience and generates unnecessary operating costs.


The survey by the Brazilian Association of Facility Management, Property, and Workplace (ABRAFAC) highlights the advancement of digitalization in the hospital sector, where 52.7% of institutions already have alert and alarm systems for real-time process and equipment monitoring, and 57.1% use visualization panels for operational management. This progress has ensured greater safety and predictability in hospital infrastructure, reducing waste and improving the patient experience.


EVOLV, specialized in IoT solutions, has been one of the companies responsible for this transformation in Brazil. With cases in hospitals, industries, state-owned companies, and more than 25 airports, the company develops technologies that assist in the digitization and automation of building management, reducing costs and increasing operational efficiency. In retail, adopting these solutions can result in significant savings of 40% and an increase in the sector's competitiveness.

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E-Commerce Update is a leading company in the Brazilian market, specialized in producing and disseminating high-quality content about the e-commerce sector.
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