Choosing the perfect gift for Mother's Day may seem easy... until you find yourself last-minute shopping, with no idea what suits her. And you are not alone. According to a YouGov Profiles survey, more than 70% of people are concerned about what they buy.
It was with this in mind that the Perfect Gift Chatbot was born, designed with Zenvia's generative artificial intelligence, enabling companies to create personal, engaging, and seamless experiences throughout the customer journey.
And the best part: it's easy and quick to use. No complicated codes, no installation needed, and no hours of research. Just access the linkhttps://zenvia.chat/QHJJiand say 'hi' to start the conversation. With simple questions and casual chat, the Chatbot understands the mother's profile and suggests gift options that relate to her, in an intuitive and accessible way.
But what about ChatGPT?
While other artificial intelligences require the person to know what to ask (the so-called prompts), the Perfect Gift Chatbot does the opposite: it guides the conversation with ease, exploring the mother's style, her preferences, and even whether she prefers consumable gifts or emotional experiences.
Based on multiple consolidated AIs, the chatbot accesses a broader set of data, providing varied and accurate alternatives.
We created our chatbot to be a support during this very special time of the year, when family bonds become even more meaningful. It does not replace a child's affection when choosing a gift, but acts as a facilitator, retrieving emotional memories that we sometimes forget we have, inspiring ideas and helping to turn memories into gestures that move us., says Lilian Lima, VP of Technology at Zenvia.
More than practicality, the tool shows how artificial intelligence can also be used to bring people closer, helping to turn a simple memory into a gift full of intention.
