Choosing the perfect Mother's Day gift may seem easy…until you find yourself researching at the last minute, no idea what matches with her. And you are not alone. According to a YouGov Profiles survey, more than 70% of people are concerned about what to buy.
It was thinking about this that the Perfect Gift Chatbot was born, designed with Zenvia's generative artificial intelligence, that enables companies to create personal experiences, enveloping and fluid throughout the customer journey
And the best part: it's easy and quick to use. No complicated codes, need for installation or research hours. Just access the linkhttps://zenvia.chat/QHJJiand say 'hi' to start the conversation. With simple questions and light chat, The Chatbot understands the mother's profile and suggests gift options related to her, in an intuitive and accessible way
But what about ChatGPT
While other artificial intelligences require the person to know what to ask (the so-called prompts), The Present Perfect Chatbot takes the opposite approach: it guides the conversation with ease, exploring the mother's style, your preferences and even whether she prefers consumable gifts or emotional experiences
Based on multiple consolidated AIs, the chatbot accesses a broader set of data, delivering varied and assertive alternatives.
We created our chatbot to be a support during this very special time of the year, where family bonds become even more meaningful. He does not replace a child's affection when choosing a gift, but acts as a facilitator, rescuing emotional memories that we sometimes don't even remember having, inspiring ideas and helping to turn memories into gestures that move, says Lilian Lima, VP of Technology at Zenvia.
More than practicality, the tool shows how artificial intelligence can also be used to bring people closer, helping to turn a simple memory into a gift full of intention
