A Dialog, internal communication and engagement company, announced the launch of theDialog AI Insights, a new generative Artificial Intelligence module that facilitates the analysis of quantitative and qualitative data for the improvement of strategies in the area. The solution is part of Dialog AI, artificial intelligence ecosystem for engagement, which also includes the modulesPower AI CreatorandEngagement Dialog Index.
The announcement comes at a time of accelerated digital transformation. According to aMicrosoft research (2023), 64% of professionals report not having time or energy for their activities, and this group has 3,5 times more likely to face challenges related to innovation and strategy. In the same sense, Artificial Intelligence emerges as the main technological banner advocated by the Internal Communication area, being mentioned by 44% of people in a study conducted by Aberje and Ação Integrada (2024)
In light of this scenario, Dialog emerges with a response to the growing demand for data analysis, simplifying the optimization of Internal Communication management and employee engagement. Investing in Artificial Intelligence since 2023,HR Tech was the first Brazilian company in the Internal Communication market to propose an Artificial Intelligence ecosystem focused on engagement.
"Our technology not only queries data from the platform, but also deeply analyzes the behavior of the employee by integrating different sources of information, captured from a communication platform that is part of the employee's daily life. With almost 80 indicators processed quickly, managers can combine filters to obtain highly detailed and refined organizational responses, explain Hugo Godinho, CEO of HR Tech
The launch of Dialog AI Insights, whose purpose is to answer qualitative and quantitative questions about the actions developed on the platform, provides a deeper and more analytical view of Internal Communication and Engagement, allowing companies to assess the effectiveness of their initiatives and better guide their strategic decisions.
With this resource, through a targeted approach of Artificial Intelligence agents, the information can be delivered in two ways
- Real-time interactionthe user can ask questions directly to the AI and receive personalized answers based on the platform's database. A CI agent supports various inquiries about communication performance, campaigns and specific audiences, being the "radar" of what is engaging in the company
- Automated reportscomprehensive monthly analyses are also available that include indicators such as access, engagement, quality of content and other essential aspects for the management of Internal Communication - within what is effectively being experienced in the organization
In addition to the features planned for the launch, Dialog AI Insights will feature new agents capable of monitoring organizational health, predict trends and analyze the flow of communication. "Let's start precisely with the CI agent to understand what else piques the interest of our clients and", from this use, let's create new agents to solve specific issues, "crossing dice", Godinho account
