iCasei, a pioneering platform in the wedding website segment with virtual gift lists, was nominated for the prestigious Reclame AQUI Award for the second time. The company competes in the Online Services – Large Operations category. The selected individuals stood out for the best reputations and more efficient customer service operations.
In 2024, the Reclame AQUI Award celebrates its 13th edition, being recognized as the largest and most important award in the sector in Brazil. Annually, consumers actively participate to choose the winners. Being recommended signifies the validation of hard work and the recognition of consumer trust.
The popular vote has already begun and will be available until October 31st, and iCasei invites clients and partners to participate in the process, reaffirming the platform's commitment to quality service and the satisfaction of the engaged couples with the services offered. To vote, just access thevoting siteand search for iCasei in the indicated category.
“Being nominated for the Reclame AQUI 2024 Award is an honor, as it reflects our dedication to offering a great experience to all our customers. This encourages us to continue innovating and improving iCasei, with the goal of more efficiently serving the couples who trust us for the most special moment of their lives,” says Diego Magnani, CCO of the platform.
With 17 years in the market, iCasei has established itself as a reference in Latin America, serving over two million couples and handling more than R$ 3 billion in gifts sold. The platform is recognized for its innovative DNA, cutting-edge technology, and excellence in service, offering over 150 features to meet the diverse needs of brides and grooms.
On Reclame AQUI, iCasei has already earned the RA1000 reputation, which recognizes companies that exceed all expectations in customer service, in addition to standing out with 100% of cases responded to and over 90% resolved.
The nomination for the RA Award 2024 reinforces the platform's commitment to continue being the preferred choice for couples who want to plan their dream wedding in a practical, personalized, safe, and efficient way.
