Ngokusho kwe-Brazilian Classification of Occupations (CBO), isazi sokusebenza kwengqondo senhlangano siwuchwepheshe owenza imisebenzi emkhakheni wezengqondo esetshenziswa emsebenzini, njengomgwaqo onezindlela ezimbili, okuvumela ukuqondanisa phakathi kwezidingo nokulindelwe ochwepheshe nezinjongo zamasu zenkampani.
"I-Psychology emkhakheni wezinkampani yaqala ukwandisa ububanzi bayo ngaphezu kokukhethwa kwabasebenzi kanye nokujwayela umsebenzi kusukela kuma-1950. Ngobunzima obukhulayo bezinkampani nokugcizelela kakhulu inhlalakahle yabasebenzi, insimu yaqala ukuhlanganisa izihloko ezifana nokugqugquzela, ubuholi, ukuthuthukiswa kwenhlangano, indawo yokusebenza, impilo yomsebenzi, kanye ne-ergonomics," kusho u-Neide, i-Head Leite Yezokuthuthukiswa Kwabantu.
Ngokusho kwenhloko yakwa-HR e-ButtiniMoraes, umkhakha njengamanje uthuthuka njalo ukuze uhambisane nezinguquko emhlabeni wemisebenzi kanye nezidingo ezintsha zezinkampani. “Namuhla, indima kadokotela wezengqondo yenhlangano ibaluleke kakhulu ekuhleleni amasu enkampani, futhi kufanele ngempela ifakwe ezinjongweni zayo, kusukela ekuchazeni umgomo wayo, umbono wayo, ikakhulukazi amanani ayo, lapho ifisa ukuhlanganisa, ukukhula, nokugqama emncintiswaneni,” kuchaza uNeide.
Ukuze inkampani ifinyelele izinjongo zayo, idinga ukuphathwa kahle kwabantu okugxile ekukhiqizeni amasiko ezinkampani, kuqalwe ngenani labantu, ukusebenza ngokuhlukahlukana, kanye nokuguqula ibhizinisi libe yinzuzo yokuncintisana. Kuyadingeka futhi ukuchaza izinto ezibalulekile ukuze kuthuthukiswe indawo yokusebenza eqinisekisa isiko elihambisana nesu lebhizinisi.
Ngalo mqondo, isazi sokusebenza kwengqondo sidlala indima ebalulekile ezinkampanini, zenza iminikelo yazo yaziwe, yenze ukuxhumana kwezinhlaka ezihlukene emisebenzini yazo, futhi ithonye abanye ochwepheshe ukuba baqonde futhi bazise imikhuba yabo, isebenze njengozakwethu wamasu okuphumelela kwenkampani, ngaleyo ndlela ibe neqhaza elikhulu ezicini ezihlukahlukene. "Umgomo wabo uwukuthuthukisa inhlalakahle yomuntu ngamunye kanye nenhlangano ngokuhambisana namasiko nebhizinisi lenkampani, futhi ukuze bafeze lokhu, kufanele basebenze ezindaweni ezihlukahlukene, njengalezi:
- Isiko Lenhlangano – ukuze kuthuthukiswe futhi kuqiniswe isiko lenkampani, kuqinisekiswe ukuthi linezimiso zokuziphatha, ezinhle, futhi lihambisana nezimiso zayo. Kufanele futhi ikhuthaze ukuxhumana kwangaphakathi okuphumelelayo, kwakhiwe imigudu ukuze ochwepheshe bazizwe bezwakala futhi behlonishwa. Ngaphezu kwalokho, kufanele ilawule izinguquko zamasu ngempumelelo, inciphise imithelela engemihle futhi ikhuthaze ukuzivumelanisa kochwepheshe namaqiniso amasha.
- Ukuphathwa Kwezabasebenzi - ukuheha, ukukhetha, nokuhlanganisa ithalente elisha, ukuqinisekisa ukuthi abantu abalungile basezikhundleni ezifanele; ukuthuthukisa izinhlelo zokuqeqesha nokuthuthukisa ukuze kuthuthukiswe amakhono nolwazi lochwepheshe. Kubandakanya nokuphatha ukusebenza kwabasebenzi kanye nokunikeza impendulo eyakhayo ukuze bazisize zithuthuke. Eminye imithwalo yemfanelo ihlanganisa ukusebenzisa izinhlelo zokuphatha umsebenzi nokulandelana, ukulungiselela ithalente lekusasa, nokulawula izingxabano phakathi kwabantu namaqembu ukuze kuthuthukiswe indawo yokusebenza evumelanayo nekhiqizayo.
- Impilo nenhlalakahle - ukunakekela impilo yengqondo kanye nokuphila kahle kwabasebenzi, ukuvimbela ingcindezi, ukutubeka, nezinye izinkinga ezihlobene nomsebenzi. Ukuqalisa izinhlelo zokuthuthukisa impilo kanye nezinga lempilo emsebenzini. Ukuqondisa abasebenzi ku-ergonomics nempilo yomsebenzi. Ukweluleka inkampani ngokuvinjelwa kwezingozi emsebenzini kanye nezifo zasemsebenzini.
- Ubuholi - kufanele busize abaphathi bathuthukise amakhono abo obuholi kanye namakhono okuphatha abantu ukuze bakwazi ukugqugquzela amaqembu abo futhi bathole imiphumela engcono, futhi bakhuthaze isitayela sobuholi esihle nesibambe iqhaza esikwazisa ukubambisana nokusebenza kweqembu, ngaphezu kokuthuthukisa izinhlelo zokuqeqesha nokuqondisa.
- Ucwaningo Nokuthuthukiswa - kuhilela ukwenza ucwaningo ukuze kutholakale izidingo zochwepheshe kanye nenkampani, ukuthuthukisa nokusebenzisa amathuluzi amasha nezindlela zokuthuthukisa ukuphathwa kwabantu, nokuhlala unolwazi lwakamuva mayelana nezitayela zakamuva zesayensi yezengqondo yenhlangano kanye nokuphathwa kwabasebenzi.
- Ukuvimbela Ukungqubuzana - kufanele futhi abe nekhono elibalulekile lokuxazulula izingxabano phakathi kwabantu namaqembu ngokusebenzisa amasu okuxhumana ngokugomela, ukulalela ngenkuthalo, nokuxoxisana, ukusiza ekuxazululeni izingxabano ngokuthula nokwakhayo ukuze kuthuthukiswe indawo yokusebenza evumelanayo nekhiqizayo.
“Isazi sokusebenza kwengqondo senhlangano singuzakwethu obalulekile empumelelweni yenkampani futhi sineqhaza elikhulu ezicini eziningana, ngoba ngokwenza izinto ngendlela ehlelekile futhi ehambisana nesiko lenkampani, basiza ekukhuthazeni ukwaneliseka okukhulu kwabasebenzi futhi baqinisekise ukuthi inhlangano izilungiselele izinselelo zebhizinisi kanye nokufeza izinhloso zayo,” kugcizelela uNeide.
