I-OmniChat ipulatifomu ehamba phambili yokuhweba ngezingxoxo yaseBrazil, isanda kumemezela ukuhlanganiswa kwayo kwendabuko namapulatifomu e-commerce e-Magento kanye ne-Shopify. Ngaphezu kokuhlanganisa izinhlelo, lesi sici esisha sibeka ubuhlakani bokwenziwa be-OmniChat njengento ebalulekile yokusebenza: ama-ejenti okuthengisa azimele manje azosebenzisa, ngesikhathi sangempela, idatha evela ekuhlanganisweni namapulatifomu e-commerce ukuze athuthukise imiphumela ngendlela eyenzelwe wena futhi ezenzakalelayo.
Isendlalelo esisha sokuhlanganiswa sihlanganisa ukusetshenziswa kwe-AI ekhiqizayo esetshenziswa ekuthengiseni, ne-Whizz Agent, i-ejenti yokuthengisa ezimele eyakhiwe yinkampani. I-ejenti isebenza njengomthengisi ongumuntu, ngesikhathi sangempela, incoma imikhiqizo, iphendula imibuzo, futhi iqondisa ikhasimende ekuguqukeni—konke ngendlela eyenzelwe wena futhi ekwaziyo ukulinganiswa.
Ngokuhlanganisa izinto zasendaweni, i-Whizz ingathumela imikhiqizo, amaqoqo, kanye nezixhumanisi zokukhokha ngqo engxoxweni, yenze ngokuzenzakalelayo izindlela zokungena ezifana nokulandelela ama-oda nesimo sawo, ukukhipha ama-invoyisi kanye nama-slip okukhokha aphindwe kabili, kanye nokusebenzisa imikhankaso yokubuyisa inqola yokuthenga, kanye ne-VTEX, izikhumbuzi zokukhokha nge-PIX kanye nezibuyekezo zesimo se-oda.
Ngokuhlanganiswa okusha, inkampani iba yipulatifomu enokumbozwa okubanzi phakathi kwabadlali abakhulu be-e-commerce, ngokuxhumana kwendabuko ne-VTEX, i-Magento, kanye ne-Shopify - abadlali abathathu abaphambili ekuthengisweni kwedijithali eBrazil.
“Ngaphezu kokuhlanganiswa kwe-VTEX esivele sikuhlinzeka, ukwandisa ububanzi ku-Magento kanye ne-Shopify kuqinisa isikhundla sethu njenge-ecosystem ephelele kakhulu yokuthengisa esizwa iziteshi zengxoxo. Ukuhlanganiswa okunjengalokhu kwenza kube lula ukwamukelwa futhi kuthuthukisa uhambo lokuthenga lwedijithali oluguquguqukayo,” kusho uMaurício Trezub, i-CEO ye-OmniChat.
Xhuma futhi udlale ukuze ulinganise ukuthengisa kwengxoxo
Umehluko oyinhloko ekuhlanganisweni okusha awukho nje ekuxhumaneni kwendabuko, kodwa futhi nasekhonweni lama-ejenti azimele lokuguqula idatha ye-e-commerce ibe ukuxhumana kokuthengisa okuhlobene nokwezifiso. Phakathi kwemisebenzi ye-AI yile:
- Ukubonisana kanye nokuncoma imikhiqizo namaqoqo ngesikhathi sangempela , ngokusekelwe esitokweni, emlandweni kanye nephrofayili yabathengi, amahora angama-24 ngosuku kanye nezinsuku eziyi-7 ngesonto.
- Khiqiza futhi uthumele izixhumanisi zokukhokha ngokushesha , unciphise ukungezwani nesikhathi sokuguqulwa.
- Ukuphendula imibuzo nokuqondisa lonke uhambo lokuthenga kusukela ekuqaleni kuze kube sekupheleni , njengomthengisi ongumuntu.
- Ukusebenza kwemikhankaso yokubuyisa inqola yokuthenga ehlakaniphile kanye nezikhumbuzi zokukhokha (kufaka phakathi nge-PIX, nge-VTEX).
Njengamanje, izinhlobo ezingaphezu kuka-500 zisebenzisa i-OmniChat ukukhulisa imiphumela yazo ngokuthengisa okuxoxisanayo, okuhlanganisa i-Decathlon, i-Acer, i-Natura, i-La Moda, kanye ne-AZZAS 2154.
