Isikhathi sama-chatbot ahlelelwe ukuphinda imishwana ebhalwe ngaphambilini sivulela isizukulwane esisha sobuhlakani bokwenziwa abakwazi ukucabanga, ukwenza, nokuzinqumela ngokwabo. Lawa ama-agent e-AI: amasistimu aseqalile ukuchaza kabusha esikuqondayo ngokuzenzakalela kanye nesevisi yamakhasimende ehlakaniphile.
Intuthuko iyashesha njengoba ihlaba umxhwele. Ngokusho kwenkampani yokubonisana iMarkets & Markets, imakethe yomhlaba wonke yama-ejenti ezokwenziwa kwezobunhloli kulindeleke ukuthi ikhule isuka ku-US$7.84 billion ngo-2025 iye ku-US$52.62 billion ngo-2030, emele isilinganiso sokukhula konyaka esingu-46.3%. Olunye ucwaningo, olwenziwe yi-Precedence Research, amaphrojekthi lapho umkhakha uzofinyelela cishe ezigidini eziyizinkulungwane ezingama-US $103 ngo-2034, uqhutshwa ukwanda kwezinhlelo ezizimele ezikwazi ukwenza izinqumo nokwenza imisebenzi ngokuzimela emisebenzini yebhizinisi eyinkimbinkimbi.
Kodwa yini elele ngemuva kwaleli jika elicishe lime mpo? Uhlobo olusha lobuchwepheshe kanye nohlobo olusha lombono. E-Brazil, enye yezinkampani ezigqame kulolu shintsho i-Atomic Apps, inkampani ye-Atomic Group, esebenza ngokukhethekile kuma-software ahlanganisa abantu, izinqubo, kanye nemiphumela ngalokho abasunguli bayo abakubiza ngokuthi "amandla e-athomu e-AI."
Yasungulwa ngo-2019, i-Atomic Apps yaziwa ngezixazululo ezifana ne-Powerzap ne-Powerbot, kodwa kungokwethulwa kwe-Atomic AgentAI lapho inkampani ikhulisa indima yayo ehamba phambili emakethe yezingxoxo ezizenzakalelayo zomhlaba. Ithuluzi yilokho ochwepheshe abaningi abacabangela isinyathelo esilandelayo ekuthuthukisweni kwama-chatbots, ukushintshwa kwezobuchwepheshe okubeka i-Brazil kumephu yokuqamba izinto ezintsha kubuhlakani bokwenziwa obusetshenziswa ebhizinisini.
U-Djeison Mickael, oyi-CEO ye-Atomic Apps, uyachaza ukuthi: “Umehluko omkhulu we-Atomic AgentAI ukuthi iwuqonda ngempela umongo futhi yenza ngokuzenzakalelayo. Ayincikile ekugelezeni okungaguquki noma imibhalo. Iwubuchwepheshe obufunda ekusebenzelaneni, obuzivumelanisa neklayenti ngalinye, futhi bukhiqize inani langempela lebhizinisi, konke ngaphandle kokudinga ukungenelela komuntu konke: ngokuphelele ngokuzimele.”
Ngokusho kwesikhulu: "Ikusasa lenkonzo yamakhasimende alikona ukuba nerobhothi eliphendula imiyalezo, kodwa kunalokho i-ejenti eqondayo, exoxa nayo, futhi exazulula izinkinga. Lowo oshintsha umdlalo. I-Atomic AgentAI yadalelwa ukwenza lula ukusetshenziswa kwe-AI ezinkampanini futhi ibonise ukuthi ingasebenza ngokuzimela, ngobuhlakani nangobuntu ngesikhathi esifanayo."
Umehluko awukho kuphela kwezobuchwepheshe, kodwa ekufinyeleleni kwayo. I-Atomic AgentAI iqeda isidingo sabahleli bohlelo, ukuhlanganiswa okuyinkimbinkimbi, ngisho nama-CRM; mane udale i-akhawunti, ulungise ithoni yezwi lomkhiqizo wakho, bese uqala ukusebenza.
"Ngalobu buchwepheshe, inkampani ingakwazi ukukhonza abantu abayizinkulungwane eziyishumi kuya kweziyishumi ngesikhathi esisodwa, ngekhwalithi efanayo. Lokhu kuguqulwa kwegeyimu: kunciphisa izindleko, kwandisa imali engenayo, futhi kuthuthukise isipiliyoni samakhasimende, konke ngesikhathi esisodwa," uyachaza. Ugcizelela ukuthi: "Umgomo wethu, njengezinhlelo zokusebenza ze-Atomic, bekulokhu kuwukwenza ubuhlakani bokwenziwa bufinyeleleke futhi busebenze. Ukuqashelwa njengomhlinzeki we-Meta Tech nokusebenza nengqalasizinda yethu kuqinisa ukuthi sisendleleni efanele: ukunikeza ukusebenza, ukuzinza, nokuphepha kulabo abafuna ukukhula nge-AI."
Leli phuzu liqinisa ukuma komkhiqizo kungqalasizinda yalo yobunikazi. I-Atomic Apps isanda kuba Umhlinzeki We-Meta Tech e-Brazil, isimo esifinyelelwe ngemva kokwethula i-API yayo Esemthethweni ye-WhatsApp.
Njengamanje, inkampani inamazwe angaphezu kuka-50, enamakhasimende asebenzayo angu-2,000, futhi izuza umhlabathi kuwo womabili amabhizinisi amancane nezinkampani ezinkulu ezifuna ukusebenza kahle nokusungula izinto ezintsha.
"Iqiniso liwukuthi isevisi yamakhasimende ehlakaniphile ayisesona nje isithembiso. Sekuvele kungokoqobo. Futhi yakhiwa yithi, izinkampani zaseBrazil, ngesiPutukezi, ngobuchwepheshe obukhiqiza imiphumela ngempela, "kuphetha u-Djeison.
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