I-Kearney, enye yezinkampani ezinkulu zezeluleko zokuphatha ibhizinisi emhlabeni, kanye no-Rimini Street, umhlinzeki womhlaba jikelele wemikhiqizo yesofthiwe yebhizinisi namasevisi, basanda kukhipha imiphumela ye-National ERP Benchmark. Olwenziwa phakathi kuka-Ephreli noMeyi 2024, uhlelo lokuqala locwaningo lwenze inhlolovo ngaphezu kwezinkampani zase-Brazilian ezingu-60 , okudala ukubuka kabanzi kobudlelwano bazo nezinhlelo zabo zokuphatha, kusukela ezindaweni ezibuhlungu ezibhekene nazo kuya kuzithiyo ezihlangabezane nazo phakathi nezinqubo zokuqaliswa.
Amaphuzu obuhlungu, empeleni, ahlala efana nalokho imakethe esekujwayele ukukubona eminyakeni yamuva. Phakathi kwezinto ezintathu ezisemqoka eziqokonyiswe abaphathi okukhulunywe nabo wukwenza ngokwezifiso ngokweqile, okunzima ukukugcina (64%); umthamo omkhulu wezinhlelo zesathelayithi ezihlanganiswe nama-ERP (43%); kanye nobunzima bokuphatha inani elikhulu lokudidiyelwa okukhona (26%). Uhlu luhlanganisa nezinguqulo eziphelelwe yisikhathi ngaphandle kokusekelwa, amamojula ayisisekelo angahlangabezani nezidingo, ukunganeliseki kwezindawo zebhizinisi ngohlelo lokuphatha, kanye nenani eliphezulu lezehlakalo zokukhiqiza.
“Noma kunjalo, izinkampani ezingu-47% ezahlolwa zibheka izinhlelo zazo zokuphatha njengezinesu futhi zibalulekile ebhizinisini lazo,” kusho uGuilherme Silberstein, umqondisi onguchwepheshe eKearney, futhi ephawula ukuthi, naphezu kokubhekana nezinselele, izinkampani eziningi zibheka izinhlelo zazo zokuphatha zizinzile: I-80% ibheka izinga lokuzinza liphezulu; 18%, okuphakathi; futhi u-2% kuphela awubheka njengephansi.
Mayelana nokwesekwa kwe-AMS (Application Management Services), ucwaningo lwathola ukuthi, kungakhathaliseki ukuthi zingakanani, izinkampani eziningi zithanda ukwesekwa okuvela ngaphandle. Lapha, iphesenti phakathi kwezinkampani ezinkulu lalingama-64%, lehla laya ku-58% phakathi kwamabhizinisi amancane naphakathi. Ngokufanayo, izinkampani ezincane yizona ezivame ukuthembela emaqenjini okusekela angaphakathi (42%), kulandele izinkampani ezimaphakathi (33%) kanye nezinkampani ezinkulu (29%).
Ingqalasizinda esetshenziswe yilezi zinkampani ibingelinye iphuzu elithakaselekayo ocwaningweni, oluthole ukuthi iningi lazo (63%) lisagcina amasistimu abo ngaphandle kwefu lomphakathi (AWS, Azure, noma GCP) kanye nasendaweni noma nengqalasizinda yamafu ezinikezele/yangasese. "Kuleli nani, nokho, i-8% kuphela ayinayo inhloso yokuhambisa izinhlelo zabo efwini," kuchaza u-Edenize Maron , i-CEO ye-Rimini Street eLatin America . Ngokuphathelene nengqalasizinda, u-27% usebenzisa ifu kumodeli ethi “Bring Your Own License” futhi u-10% kuphela osebenzisa ifu kumodeli ye-SaaS (Software as a Service). Phakathi kwalokhu, izindlela eziyinhloko ezicashunwe ekukhetheni i-hyperscaler kwakuyindawo (46%); ama-accelerator (46%); inani elinikezwa njengekhredithi (42%); ukuxoxisana ngezinye izinkonzo (38%); kanye namaphesenti okusetshenziswa (19%).
Ubunzima ekusebenzeni
Ucwaningo luphinde lwafuna ukunikeza ukubuka konke okungokomlando kwamaphrojekthi okuqaliswa kwe-ERP e-Brazil futhi, ngalo mqondo, kwathola ukuthi u-72% wezinhlelo zokuphatha ezisebenzayo zasetshenziswa ngaphambi kuka-2017. Ngokulandela umugqa wesikhathi, u-12% wasetshenziswa phakathi kuka-2017 no-2019; 6% phakathi kuka-2020 no-2022; 8% ngo-2023; kanye no-2% kuphela ngo-2024. Ngokwesilinganiso, lokhu kuqaliswa kuhlala phakathi kwezinyanga eziyi-18 nezingu-24, ngenani elijwayelekile lezindleko ezingaphezu kwezigidi ezingu-R25, okuholela ezingeni lokulinganisa elisuka ku-50% ukuya ku-75%; nokwenza ngokwezifiso okuhambisanayo phakathi kuka-25% no-50%.
Kula maphrojekthi, kuhlonzwe izithiyo ezibe nomthelela ngqo ezindlekweni kanye nekhwalithi yokulethwa. Esimweni sokuqala, izithiyo eziyinhloko kwakuyinani elikhulu lezicelo zoshintsho (38%); ukubambezeleka kweshejuli (27%); kanye nezinguquko zobubanzi kuyo yonke iphrojekthi (21%). Mayelana nekhwalithi, izithiyo ezinkulu ezihlonziwe kwakungabasebenzisi abakhulu abalungiselelwe kahle (46%) kanye nokuphathwa koshintsho lwenhlangano okunzima (40%). Kulezi zimo, amasu amakhulu asetshenziswa ukuze kuncishiswe lezi zithiyo kube ukuklanywa nokuqaliswa kokubusa okuhlelekile, ukuqashwa kwe-PMO yomhlaba wonke ehlukene nomqalisi, kanye nokukhethwa kwabamele ukuqapha imisebenzi ye-PMO yohlelo.
Uma kubhekwa isimo esethulwe yizinkampani, u-Kearney kanye no-Rimini Street baphakamisa izindawo ezinhlanu ezibalulekile okugxilwe kuzo emakethe ye-ERP maduze nje:
- Ukubhekana nezinselele ezinkulu zansuku zonke - kuyadingeka ukuhlola izinselele okubhekene nazo futhi kuhlonzwe izinketho ezihambisana kakhulu nenhloso yebhizinisi. Lapha, ukuqashwa okusha nokufuduka kungase kube izinketho ezikahle kwezinye izinkampani, kodwa amanye amasu angase ahambisane nezinjongo zamanye amabhizinisi;
- Ukunciphisa ubungozi bokusebenzisa - ngokusekelwe ezifundweni ezifundiwe, kubalulekile ukulungiselela amaphrojekthi amasha ngokunaka ukubusa okuqinile kanye nezinjongo zebhizinisi ezicacile;
- Ukufuduka kusuka ku-SAP ECC kuya ku-S/4HANA - ukuphela kokusekelwa kwe-SAP kwe-ECC ngo-2027 kuyisici esinqumweni sokuthatha izinqumo mayelana nokuthuthela ku-S/4HANA noma olunye uhlelo lwe-ERP olungeyona i-SAP, okulindeleke ukuthi lube nomthelela emakethe eminyakeni ezayo;
- Ukukhetha uhlelo lwe-ERP - kukhona ukuhlanganiswa okubalulekile emakethe naphakathi kwabadlali abamenyiwe ukuthi babambe iqhaza ezinqubweni ezintsha, yingakho kubalulekile ukwenza izifundo ezinemininingwane yezinketho ezitholakalayo zesistimu, kugcizelelwa ikakhulukazi kubahlinzeki bempahla kazwelonke;
- I-ecosystem yabaqalisi iyinkimbinkimbi kakhulu, ngakho idinga ukuhlaziya ngokucophelela kanye nokufaneleka ngaphambi kwezinqubo zokubhida. Naphezu kokuhlanganiswa okubalulekile phakathi kwabahlinzeki abakhulu, ukuqondanisa phakathi komqalisi nesiko lenkampani kuyadingeka ukuze kube nobudlelwano obuphumelelayo.
