AZOOM, global unified communication and remote collaboration services company, announced a strategic partnership with theUnentel, distributor of technological solutions for the corporate market. The alliance aims to increase access to a robust portfolio of solutions that enhance communication and the experience of companies of all sizes, attending to both employees and clients
The official announcement took place during ZOOM Day Brazil, event that showed how the combination of artificial intelligence and collaboration, on the same platform, promote the best experience for employees and clients who use the tool
Globally recognized for its innovation in communication and collaboration, ZOOM has stood out for the agility with which it expands its portfolio,especially when incorporating artificial intelligence with a focus on people. "Together with Unentel", we are transforming ZOOM into a platform focused on human connections. This partnership is part of our strategic expansion in Latin America, and with this alliance we will gain even more strength in the Brazilian market, affirms Gabriel Mora, Head of Channels at ZOOM.
Gabriel adds that Unentel's expertise will help provide a complete experience for ZOOM's partners. As we expand our presence in Latin America, "It is essential that our partners leverage Unentel's experience to help our clients maximize the value of ZOOM in Brazil"
The partnership will allow Unentel to offer its clients the complete portfolio of ZOOM, including solutions like ZOOM Phone, ZOOM Contact Center and ZOOM Companion, an AI tool that optimizes productivity and efficiency. To complement the software offering and support partners in delivering end-to-end projects, Unentel launched packages with equipment and devices from strategic partners approved by ZOOM, with your videoconferencing solutions, SIP phones, headsets, interactive screens, and accessories forpersonal workspaceamong others
The solutions from ZOOM have great potential to transform business communications, optimizing processes and elevating the customer experience to a new level. We believe that this alliance will allow us to offer even more value to our partners, with a structured catalog in the areas ofEmployee ExperienceandCustomer Experience”, affirms Frederico Passos, CEO of Unentel
Frederico scores, still, that Unentel's expectation is to significantly expand the reach of these solutions in the market, especially through offeras a serviceallowing companies from all verticals to benefit from the innovation and agility that the tool offers. "Now, our partners and clients will have access, in one place, to all ZOOM services and to various devices approved by it, being able to choose hiring as a service and monthly payment. It is a novelty that companies, meetings, bring to the Brazilian market, including various types of hardware and highlighting Unentel as the only distributorone-stop-shopfor this type of offer, complete
