It all started with an initiative, in 2008, of a trio of Brazilians who shared a room in London, in the United Kingdom. The following year, was officially born, already in Brazilian lands, in Rio Grande do Sul, a Real Travel Insurance, first travel insurance comparator in Brazil. In 2024, the company reaches 15 years expanding the services offered, improving the customer service area and reaching 1 million and 400 thousand travelers served
In practice, it is a platform through which the traveler quotes options for travel insurance. The person indicates origin and destination and expected dates for boarding and disembarking. Інструмент показує пакети різних страховиків, з попередженням до одного року. By Real Seguro Viagem itself, the traveler makes, значить, the choice and purchase of your package. Варто пам'ятати, що подорожі страхування є обов'язковим у кількох частинах світу, like Europe, і рекомендований для подорожей в цілому
⁇ Процес котирування, представлення варіантів та придбання пакета клієнтом може бути зроблено в три хвилини ⁇, highlights the company's operations director, Hugo Reichenbach – partner of Real Seguro Viagem. ⁇ Людина порівнює плани, пропоновані різними страховиками партнерами, as much in terms of prices as in terms of benefits included, і обирає варіант, який краще підходить вам ⁇, adds the executive
It is at this point – to deliver options that meet specific needs for each traveler profile – one of the enhancements promoted by Real Seguro Viagem in its portfolio. The company has included plans that provide for specific coverage for the elderly and pregnant women; and also for sports travelers, or for those who will make their journeys by motorcycle, for example. Also, plans with coverage for covid-19
Another improvement is focused on customer service. The operations director finds that, when the subject is insurance, there were many doubts among travelers, besides being seen as an item subject to bureaucracy. ⁇ Створили додаток, названий "Сео ⁇, що ставить мандрівника в прямий контакт з страховою компанією. Finally, we work to ensure that the person feels confident in purchasing the most suitable plan and knows how to proceed if they need to use the insurance, underline Reichenbach
This means, according to the executive, a constant investment in technology development. And, хоча зареєстрована з CNPJ в Порто Алегре, since 2015 the company has embraced the concept of digital nomad. Thus, the team of professionals – made up of more than 40 collaborators – is distributed in more than ten cities across Brazil
Returning to the origin of everything: the first steps began in London, in 2008. At the time, Рафаель Antonello, Diego Dias і Gabriel Engel, on exchange in the United Kingdom, they demanded travel insurance and had their first contact with online comparators. У 2009, that experiment turned into a company, constituted by Rafael and Gabriel
"We opened CNPJ", we received authorization to operate, we rented a very small room and set it up, in February 2009, the site of the first travel insurance comparator in Brazil, remind the operations director. "We will never forget the first sale through the site", on a Saturday morning of that same month, takes pride
From then to now, there were important milestones. У 2012, Real launched an affiliate program to support travel bloggers. У 2015, the choice to be a digital nomad. In 2019, була охоплена Scale Up Endeavor, програма що стимулює інноваційні підприємства. Soon in the following year, a scare: the covid-19 pandemic, when the company tightened its belt, but guaranteed the right to a refund for all customers who could not travel due to the pandemic.
In 2020, Hugo Reichenbach also joins the society,initially developing the rebranding and restructuring of various processes. And, in 2024, the growth continues, aligned with changes in the way of traveling and tourism trends.
