Although delivery services bring more convenience to daily life, ataques e vazamentos de dados têm deixado os utilizadores apreensivos. They draw attention to reports of security breaches in the applications, duplicate payments and fake tracking links; but none of this means that requests should be abandoned. As long as the necessary precautions are taken, is it possible to enjoy this comfort with peace of mind
Knowing the main risks is essential to maintaining an active stance. So, implement simple measures, como evitar conversas com o estabelecimento fora dos canais oficiais e atualizar periodicamente as informações de pagamento, can make all the difference to avoid losses, comment Vinícius Valle, координатор Маркетингу Gaudium, company specializing in technology for mobility and delivery
Thinking about it, Valle shares some information to protect yourself from scams, whether on the most popular apps or direct orders to restaurants. Check
Data breach
Delivery apps store sensitive information, como endereço, phone number and payment details, que os tornam alvos frequentes de ataques cibernéticos. Therefore, users must adopt security measures, being the main one of creating strong and unique passwords for each service
Furthermore, avoid storing sensitive information directly in apps and choose safer payment methods, como cartões virtuais ou sistemas com autenticação multifatorial, reduces the risks of exposure and data theft
Fake tracking links
Fraudsters can send fraudulent messages in parallel conversations via SMS or WhatsApp to deceive users and direct them to malicious sites, with the aim of stealing personal data. These messages, frequently simulating order or offer notifications, contain links that lead to fake pages, where criminals attempt to obtain passwords and banking data
Vinícius warns that delivery apps usually do not send links via message. To ensure safety, It is recommended that consumers track their orders exclusively through official apps or company websites, avoiding clicking on links received through unsolicited messages, say
Unjustified charges
Another common scam involves the improper charging of extra fees. В цьому випадку, malicious deliverers request additional payments under different justifications, como taxas inesperadas, ajustes no pedido ou problemas com o pagamento pelo aplicativo
Щоб запобігти шахрайствам, users should never make transfers or extra payments without first confirming the legitimacy of the request directly with the platform support. This verification can be done through the official channels of the application, like chat, phone or email, ensuring that any amount charged is correct and authorized. Applying this security measure ensures a more reliable experience when using the service, concluded Vinícius Valle
