A Neurotech, B3 company specialised in artificial intelligence and machine learning solutions for various sectors, including credit and insurance, announced today the appointment of Phelipe Alvarez as the new Head of the Collections BU. With over two decades of experience in the Financial Services sector, Alvarez arrives at the company with the mission to accelerate the development of new solutions and improve the existing tools
Our mission will be to optimise and monetise the creditors' negotiation journey, maximising the relationship between investment and recovery," afirmou Alvarez. The executive highlighted that his arrival occurs at a timely moment for innovations, but also challenging, citing the changes planned in Anatel regulations for collection companies
Graduate in Business Administration from PUC-SP and postgraduate in Marketing from ESPM, Alvarez brings with him extensive experience. Worked for over 15 years at Intervalor as commercial and marketing director, besides stints at companies like Arvato and Contax
One of Alvarez's main challenges will be to improve Collin's results, a solution developed by Neurotech based on big data and generative artificial intelligence. Collin allows creditor companies to approach debtors in an automated and personalized way, optimising negotiation conditions and communication channels. Recently, the application of Collin increased credit recovery by 8% for an important financial institution in the vehicle financing sector in Brazil
Alvarez emphasises that his focus will be "to charge better". The improvement of the collection ROI does not necessarily involve making more agreements, but only through better agreements, under conditions that also meet the interests of the companies,"highlighted the executive"
The arrival of Alvarez at Neurotech reinforces the company's commitment to innovate and lead the market in technological solutions for the financial sector, especially at a time of regulatory and technological transformations in the collection segment
