A HiPartners, venture capital focused on retail, announces a R$ 6 million investment in Fintalk, the first Brazilian conversational AI, uma avaliação de 9 dígitos. This is the 7th investment of the fund focused exclusively on retail techs, whose customer base is formed by the largest retailers in Brazil, what transcends the capital contribution for adinheiro inteligentecapable of catalyzing the strategy ofgrowthda startup. There are currently more than 80 investors, among them entrepreneurs like Sergio Zimerman, founder of Petz; Eugénio De Zagottis, board member of RD Saúde, Gabriela Baumgart, partner of the Baumgart Group, among others
With the start of commercial operation in 2022, Fintalk consolidates itself as the first conversational artificial intelligence (AI) platform in Brazil capable of understanding regionalisms, slang and cultural nuances, offering automation solutions for over 12 million users, focused on major players such as C&A as a reference of some names, Stone, CÉU,Avenue Itaú,Porto Seguro, CIMED, among others
The HiPartners decision reinforces confidence in Fintalk's technological and commercial foundation. The company developed its own artificial intelligence, ensuring full control over updates, personalisation and banking security, validated by leading financial institutions — an essential criterion for enterprise clients. The impact on results makes Fintalk the market's new favorite technology: it reduces service costs by 50%, reduz as despesas com cobrança em 40% e aumenta até 25% a conversão de vendas e cobrança
The contribution reinforces the fund's commitment to accelerate technology companies with high growth potential and clear competitive advantages. The startup's entry into the portfolio will enable Fintalk to expand its leadership in the conversational AI market, expand national and international presence, still, strengthen your team with senior professionals, ensuring sustainable and scalable growth, mainly in retail, where there is the daily challenge of providing an omnichannel relationship that is both agile and natural, with clear value creation for the retailer and their customers
A falta de soluções eficazes de comunicação impacta diretamente na satisfação do consumidor, and most of the time, complex tools have high operational costs, quasi proibitivos. Of all the players we evaluated, we saw at Fintalk the only company capable of reducing these barriers and providing customers with a much more efficient and accessible voice relationship. Our investment reinforces confidence in the startup's ability to lead this sector, both in Brazil and abroad, commenta Walter Sabini Junior, CEO da HiPartners.
With a consistent growth of 8% per month, Fintalk not only doubles in size annually, but also positions itself strategically to expand its presence in the market. This fast pace reflects the robustness of the business model, the increasing demand for their solutions and the efficiency in executing the strategy. In Brazil, the investment will help the company strengthen its presence and continue to be a reference in conversational AI for large corporations. While global competitors treat Brazil as a secondary market, we were born here and grew up because we deliver high-impact results that create value for our clients, and together we have built great success stories with high ROI.”, affirms Luiz Lobo, founder and CEO of Fintalk
The investment by HiPartners validates our mission to innovate in retail in Brazil and worldwide.”, complete. A empresa espera manter o ritmo acelerado e continuar a dobrar de tamanho ano após ano, driven by the growth of the sector and the continuous evolution of its solutions
The global AI market, valued at around US$200 billion in 2023, is in strong expansion, and Fintalk is well positioned to stand out in this scenario. With tens of millions of users served, and millions of daily transactions, the company offers solutions such as AI agents for customer service, sales and collection, besides a co-pilot for performance improvement
The CEO and founder of Fintalk, Luiz Lobo, has extensive experience in the financial and technology sectors. Before founding the company, led the expansion of disruptive acquiring platforms for millions of micro-entrepreneurs at Stone and Hipercard, as well as having played strategic roles as a partner of Itaú and Stone, e CIO AT&T/SKY Digital Brasil. Your vision and expertise have been fundamental to Fintalk's rapid growth and its consolidation as a leader in the conversational AI market in Brazil
