According to Gartner analyses, 15% of routine decisions in companies will be made autonomously by artificial intelligence (AI) agents by 2028. Data like this reinforces that this category of technology is becoming increasingly strategic for organizations' growth plans, since they help to increase the level of productivity and assertiveness of actions
Felipe Thomé, co-founder and COO of CisoX, startup do grupo Dfense, explain that this growth reinforces the difference of these AI tools from assistants. While Siri, Google Assistant and corporate chatbots in general perform simple and reactive tasks, como responder a e-mails ou gerir agendas, the agents operate autonomously, being able to monitor environments, detect patterns, predict scenarios and act strategically, say
Due to these characteristics, this branch of AI is capable of enhancing human action, allowing teams to focus on complex and high-impact business tasks, instead of operational and time-consuming activities. The company's specialist cites the cybersecurity sector as an example of a field benefiting from this dynamic.
Is it possible to create more robust and precise information security strategies dynamically, without relying on entire teams and fragmented schedules. This frees up resources and allows companies to adapt their security plans in real time, ensuring relevance and alignment with the current scenario, affirms
New cybersecurity challengesAlthough innovative, the rise of AI agents also brings many challenges to the cybersecurity sector. The main one is accessibility, since, until recently, the detailed risk and vulnerability analyses were restricted to large corporations, who had resources to hire specialized consultancies. However, small and medium-sized enterprises did not have access to these strategic diagnostics, becoming more vulnerable to cyber attacks
Information security must be an accessible right, not a privilege for those who can pay a lot, highlight Thomé. AI agents need to have this democratization bias in their development and implementation, reducing barriers and enabling any company to protect its data in a strategic and efficient way, complete
In the market, some ways to ensure this accessibility are already standing out, como a redução dos prazos de assinatura dos planos diretores de segurança de três para um ano. At CisoX itself, we have significantly reduced the price of our service compared to traditional consultancies due to the annual model, ensuring that companies review their strategies in real time, ajustem investimentos, prioritise projects and stay updated in a constantly evolving threat landscape, cita o executivo
Putting aside the traditional mindset
Besides the cost, the old model of hiring specialized consultancies also presents other potential problems. It is the case of dependence on individual technical knowledge, que não apenas abre espaço para erros humanos e análises inconsistentes, as well as involving a slower process of implementing defenses
In this sense, the companies that bring AI agents into their core business are gradually managing to transform this scenario. A CisoX, for example, bases the operation of this technology on the framework of the NIST (National Institute of Standards and Technology), que permite à sua plataforma realizar avaliações com mais de 360 critérios para medir a maturidade dos processos de segurança da informação de cada cliente. Thus, the deadline for risk mapping and the production of reports of approximately 300 pages has been reduced from four months to just two minutes
AI agents are proving that automation is not just a fancy word, but only a way to ensure efficient information gathering, rápida y adaptada al contexto de cada organización, Felipe Thomé has finished
