The 30th edition of theRobert Half Confidence Index (RHCI)brought details about the turnover rate, known as voluntary turnover, that Brazilian companies experienced in the last year. The research revealed an increase among companies that lost talent due to a lack of growth opportunities. Although it was already in second place in the ranking in 2023, the representativeness of this alternative rose from 25% to 40% of the responses in 2024
The reasons behind voluntary departures
The survey involved the participation of 387 professionals responsible for recruitment in organizations and, in their assessment, the five aspects that most encouraged employees to resign were
- Best offers in other places (71%)
- Lack of growth opportunities (40%)
- Salaries below the market average (24%)
- Low competitive benefits (22%)
- Lack of recognition and rewards (22%)
More companies have turnover above 10%
In 2024, almost half of the companies (44%) reported a turnover rate of less than 5%. Already 21% of organizations reported rates between 5% and 10%, while 28% reported turnover above 10%. The remaining 6% did not know how to respond
"If, on one hand, there was an increase in the proportion of companies with indicators below 5%, on the other, the number of companies with rates above 10% also increased. These numbers indicate a greater polarization: more organizations with low turnover, but also an advance of those with high turnover, analysis Lucas Nogueira, regional director of Robert Half
High turnover rates can result in the loss of organizational knowledge, impact on the quality of deliveries and waste of investment in training. However, very low values may indicate a scenario of accommodation, what is also not positive
Actions to mitigate turnover
Companies are adopting or planning strategies aimed at increasing employee retention. According to the interviewed recruiters, the five main initiatives are
- Leadership training (39%)
- Training offer for the team (36%)
- Career development programs (35%)
- Improvement in working conditions and in the organizational environment (35%)
- Improvement of performance management (31%)
Voluntary turnover is definitely a critical indicator for companies, but the real challenge is at the extremes. A healthy level of turnover promotes team renewal and diversity of ideas, while very high or very low indices can be warning signs. The fact is: retention starts in the recruitment process, with the alignment of expectations from the interview room, concludes the regional director of Robert Half
