ร้านค้าออนไลน์ควรลงทุนใน ERP ผู้เชี่ยวชาญกล่าว

According to an analysis by the Brazilian Association of Electronic Commerce (ABComm), Brazilian e-commerce is projected to reach revenue of R$ 91.5 billion in the second half of 2023. The report also indicates that sector sales are expected to increase by 9% by 2025. Globally, the Global Payments Report, released by Worldpay from FIS, projects 55% growth over the next three years for the segment.

Mateus Toledo, CEO of MT Soluções, a company that offers solutions for e-commerce, believes that the growing adoption of online shopping by Brazilians will boost the sector's businesses. In this regard, according to Toledo, an ERP (Enterprise Resource Planning - Sistema de Gestão Integrado in Portuguese) is one of the elements that can assist in e-commerce practices.

“A good ERP can assist in the overall management of a business, organizing information and data that are essential within a manager's work routine,” states Toledo. “The ERP assists in store inventory control, financial control, issuing invoices and payment slips, registering customers and products, among other tasks,” he adds.

ERP tools and strategies in constant evolution

According to the CEO of MT Soluções, ERP tools and strategies have evolved in recent years, aiming to include all company control within a single integrated management system. “Among the next steps for improvement, ERP platforms have been seeking to enhance their technologies and listen to ‘those who really matter,’ who are the store owners,” says Toledo.

“Proof of this is that organizations brought their product teams from their companies to the three largest e-commerce events that took place in Brazil this year. There is a noticeable openness and respect towards Brazilian entrepreneurs so that, in a short period, new features and improvements appear on these platforms,” concludes the expert.