Zendesk iratumira abakora ubunararibonye ku bakiliya bose (CX) mu kiganiro "AI and the Future of CX," kizaba ku wa Kane tariki ya 22 Kanama, saa munani z'umugoroba (saa mbiri z'ijoro) (ku isaha ya Brasilia). Iki gikorwa kizabera kuri interineti kandi kigaragazwe mu Cyongereza, hamwe n'amagambo yo mu rurimi rw'igiporutugali.
Iyi webinar izasuzuma uburyo ubwenge bw’ubukorano (AI) burimo kuvugurura ubunararibonye bw’abakiriya n’icyo bateganya mu 2027. Hashingiwe ku bushakashatsi bwimbitse bwakozwe na CCW Digital na Zendesk, iki gikorwa kizatanga ibitekerezo by’ingirakamaro ku bayobozi ba CX ku ishyirwa mu bikorwa rya AI neza, kurenga inzitizi z’ikigo, n’intambwe zikenewe kugira ngo hifashishwe iri koranabuhanga rishya.
Insanganyamatsiko z'ingenzi:
Kwemererwa gukoresha ikoranabuhanga rya AI:
- Guhitamo igisubizo gikwiye
- Kubara ROI
- Guhuza imikorere y'ikigo ku bijyanye n'ubuhanga bwo gukora imibonano mpuzabitsina (AI)
Icyizere cy'abakiriya:
- Kwerekana uburyo ubuhanga mu gukora imibonano mpuzabitsina (AI) bunoza serivisi ku bakiliya vuba kandi neza hamwe n'abakozi bashinzwe gukora imibonano mpuzabitsina.
- Kugaragaza ubunararibonye bwiza ku bakiriya hamwe n'abakozi babishoboye cyane.
- Ingwate y'ibikorwa by'umutekano bisobanutse neza
Amahirwe yo Guteza Imbere:
- Gushyira imbere amahirwe y'iterambere
- Amahugurwa akwiye ku micungire y’ubuhanga mu by’ubukorano, harimo: guteza imbere ubumenyi bwihariye no kunoza ubumenyi mu mibanire y’abantu.
Ntucikwe n'amahirwe yo kwiga uburyo ubuhanga bwo gukora imibonano mpuzabitsina (AI) bushobora guhindura ubunararibonye bw'abakiriya mu kigo cyawe no kubona inama zifatika zo guhangana n'ibibazo byo gukoresha iri koranabuhanga.
Serivisi:
- Igikorwa: Urubuga rwa interineti “AI n'ejo hazaza ha CX”
- Itariki: Ku wa kane, tariki ya 22 Kanama
- Isaha: Saa mbiri z'umugoroba (Isaha ya Brasilia)
- Imiterere: Kuri interineti, hamwe n'inyuguti zihinnye z'igiporutugali.
Kugira ngo ubone amakuru arambuye no kwiyandikisha, sura urubuga rwa Zendesk.
