WhatsApp yaretse kuba umuyoboro wihariye wo gutumanaho ku giti cye, iba imwe mu mbuga zikoreshwa cyane ku isoko mu kunoza no kuzamura itumanaho n’abakiriya. Kugendera kuri iyi ntera yo kwamamara, kwinjiza AI muri iyi sisitemu yohererezanya ubutumwa bimaze kwerekana ko ifite ubushobozi bwo kongera imikorere yuwo mubano binyuze mu bintu byihariye kandi bikungahaye - mu gihe inzira yacyo itunganijwe neza kandi igamije gutanga inyungu nyinshi ku ishoramari.
Meta ishyiraho amabwiriza akomeye yo gukoresha ubucuruzi bwa WhatsApp, butera ikibazo cyo gukomeza itumanaho ryizewe kandi rifite akamaro. Ubutumwa cyangwa ubutumwa burenze umwirondoro wabakoresha birashobora kuvamo ibihano. Muri iki gihe, Generative AI igaragara nkinshuti zifatika, itanga ubunini kandi bwihariye muguhuza ubwenge nururimi rwiyamamaza. Ikigereranyo cyerekana ko ibiganiro bishingiye kuri iryo koranabuhanga bishobora kwinjiza amafaranga yiyongera angana na miliyari 16.6 z'amadolari ya Amerika mu 2025, bikaba bishoboka ko arenga miliyari 45 z'amadolari ya Amerika mu 2030.
Mugushishoza mubutumwa bwubwenge no kwirinda inzira rusange, AI yibikorwa bigira uruhare mubitumanaho bifatika byubaha umwanya wumukoresha. Ibi bigabanya kwangwa, byongera gusezerana, kandi bizamura ireme ryamakuru yakusanyijwe, bishimangira ikirango kumurongo.
Urwego rugoye rwo gushyira mubikorwa ruratandukanye bitewe nubunini n'imiterere ya sosiyete. Ubucuruzi buciriritse bushobora guhura nimbogamizi za tekiniki nigikorwa, mugihe ibigo binini bifite amahirwe menshi yo kwipimisha ariko bikeneye kwinjiza AI muburyo rusange butuma ibintu bigenda neza murugendo rwabakiriya, tutitaye kumuyoboro.
Nta mbogamizi zikoreshwa zijyanye n'ubunini cyangwa igice cy'ubucuruzi. Nyamara, hari ibintu bitatu byingenzi bigomba kwitabwaho kugirango hemezwe niba guhitamo, mubyukuri, bifite ishingiro kandi bifite akamaro ko gushora imari: ingano yimikoranire, niba ifite umubare munini ushimangira ishoramari muriyi modoka; imiterere yamakuru yibigo, ashyigikiwe nibikoresho byo gupima nka CRMs itanga iyi mitungo yizewe kandi mugihe nyacyo; no gusobanukirwa neza urugendo rwabakiriya bawe, gusobanukirwa aho Generative AI ishobora kunoza uburambe nibindi bintu nko gushyigikira, gushakisha cyangwa kugumana abakiriya.
Ni ngombwa gushimangira ko Generative AI itari igisubizo-gikinisha. Imikorere yayo iterwa nigenamigambi ryasobanuwe neza, harimo gushushanya abantu no gusobanukirwa byimbitse ibihe byingenzi murugendo rwabakiriya. Kugaragaza imiterere yijwi ryijwi no kubishyira kuri WhatsApp nabyo ni ngombwa kugirango ukomeze indangamuntu ihamye ahantu hose.
Sobanura amajwi yikimenyetso cyawe kandi winjize ibyo bintu muri WhatsApp, ushimangire ubucuruzi bwawe mubitumanaho byose. Kandi, kugirango hinjizwe neza AI ya Generative muri uyu muyoboro, kugira inkunga yumufatanyabikorwa wihariye bizamura umutekano n’imikorere yo gukoresha iri koranabuhanga mu mibanire y’amashyaka.
Ubwenge bwa artificiel bufite imbaraga, kandi uko bugenda buhura nabwo, niko kwiga kwayo guhoraho bizaba. Kubwibyo, igomba guhora ikurikiranwa, ikanozwa hashingiwe kumahirwe yagaragaye, kandi igahinduka hashingiwe kumibare nyayo yakusanyijwe hakoreshejwe ibikoresho byo gupima nka CRMs na ERPs.
Ubwanyuma, intsinzi ya Generative AI kuri WhatsApp ntabwo ishingiye gusa kumikoranire hagati ya sisitemu, ahubwo no muburyo bukomeza. Ishoramari, hamwe ninkunga yinzobere, muburyo bwo gusubira inyuma mubwenge - gukora ubundi buryo mugihe ubutumwa butatanzwe - no gutanga ubufasha bwabantu igihe cyose bibaye ngombwa, nibyo byemeza ko umukiriya yakira ubutumwa bwiza, kumuyoboro mwiza, mugihe gikwiye.
