I te taenga mai o te mutunga o te tau, ka uru te hokohoko ki te wā tino whakataetae o te maramataka: ka aro nui ngā kaihoko, ka tere ake ngā whakatau, ā, kei te piki haere te maha o ngā taunekeneke. I tēnei horopaki, kua mutu te noho hei ia o te mātauranga horihori, ā, kua noho hei hoa kaha mō te hunga e hiahia ana ki te whakanui ake i te tahuritanga, ki te hanga i te pono o ngā kaihoko, me te waihanga i ngā wheako tangata, ahakoa i runga i te tauine nui.
E ai ki te Ahorangi me te tohunga CRM a Jholy Mello , ka whakarei ake te hangarau i ngā raraunga, ka whakahaere i ngā tukanga, ka whakaatu hoki i ngā hiahia kāore e whakaatuhia ana e ngā kaihoko i ngā wā katoa—engari ka puta he pānga tūturu ina whakarato ana i ngā whanaungatanga hohonu ake, pono ake hoki.
- Whakawhaiaro i te wa-tūturu
Ka tātarihia e te AI ngā hītori hoko, ngā whanonga tirotiro, me ngā manakohanga takitahi hei whakaaro i ngā hua, ngā tuku, me ngā ihirangi kua whakaritea. Ka mutu te "painga" o tēnei whakawhaiaro, ka huri hei rerekētanga whakataetae: ina kite te kiritaki e mōhio pono ana te waitohu ki a rātou, ka tino piki ake ō rātou reiti tahuritanga me te whai wāhi. Mā te hangarau ka taea te hopu i ngā whāinga iti—ko aua taipitopito kāore i whakahuatia e te kiritaki, engari ka whakarerekē i tā rātou whakatau.
- Aunoatanga ratonga kiritaki atamai
Ehara i te mea ko ngā karetao kōrerorero me ngā kaiawhina mariko anake hei whakautu pātai: ina whirihorahia tika, ka āwhina i te whakaoti rapanga, ka ārahi i ngā kōwhiringa, ka whakaiti i te waku i roto i te haerenga a te kiritaki. Ka whakapai ake te AI i te wā urupare, ka wātea te tīma mō ngā mahi rautaki, ā, ka whakarite i te ratonga pumau puta noa i ngā hongere katoa. Ā, ina hiahiatia he whakapā tangata, ka tautuhia te wā tika hei tuku atu ki tētahi kaihoko tangata.
- He wāhanga matatau e mārama ana ki ngā mea kāore i te kōrerotia.
Ka taea e te AI te whakaatu i ngā tauira e kore e kitea e te kanohi tangata — ngā kōtaha o te kaihoko, ngā hiahia huna, ngā whakaoho kare ā-roto, me ngā whāinga ā muri ake nei. Ki a Jholy, koinei te mana tūturu o te CRM me te hangarau: te neke mai i "ko wai taku kaihoko" ki "he aha te mea e akiaki ana i taku kaihoko." Mā tēnei, ka mutu te noho whānui o ngā kaupapa whakatairanga, ka noho hei kōrerorero whai take, me te tika ake, me te iti ake o te moumou tahua.
- Te matapae hoko me ngā taunakitanga atamai
Mā ngā tauira matapae ka taea te matapae i ngā hiahia i mua i te whakapuakitanga o te kaihoko i tētahi tono. Ka pā tēnei ki te whakakī anō i ngā hua, ki ngā whakaaro tāpiri, ki te kite rānei i te hekenga o te hiahia. Ka puta mai i tēnei mahi matatau ngā wheako whakamiharo, ā, ka whakanui ake i te makona: ka puta te waitohu i te wā tika, me te otinga tika.
- Te arotau haere tonu
Ka maherehia e te AI ngā arai, ka tautuhia ngā whakararuraru, ā, ka tohu i ngā whai wāhitanga hei whakapai ake puta noa i te haerenga a te kiritaki—mai i te pāwhiri ki te utu. Engari ko ngā whakatau i ahu mai i te whakaaro noa, ka tīmata te kaihokohoko ki te mahi me ngā taunakitanga tūturu. Mā ngā whakapainga iti i roto i te rere o ngā taonga ka hua ake he pikinga nui o te tahuritanga, ka whakaiti i te whakarērea me te whakawhānui ake i te uara e kitea ana o te waitohu.
- Te whakapakari i te pono o te kiritaki
Ka kaha ake ngā kaupapa pono, ngā tuku whaiaro, ngā whakamaumahara, ngā taunakitanga, me ngā wheako motuhake mā te AI. Ka āwhina te hangarau ki te waihanga i tētahi whanaungatanga pumau kāore e whakawhirinaki ana ki ngā rā o te wā anake. Ko te nui ake o te whakaatu a te waitohu e aro ana ki te kiritaki, ko te nui ake o tō rātou noho - me te taunaki i a ia.
