I te tere haere o te whakapūtanga matihiko me te tipu tere o ngā raraunga umanga, kua mutu te noho noa o ngā whatunga hei hanganga hangarau, ā, kua noho hei pokapū nui mō te whakahaere me te rautaki a ngā kamupene o Brazil. E whakaatu ana ngā raraunga hou mai i Gartner, tae noa ki te tau 2027, neke atu i te 70% o ngā whakahaere nunui i Brazil ka whakawhirinaki tika ki ngā mātauranga whakahaere e whakamahia ana ki ngā whatunga hei pupuri i tō rātou painga whakataetae me te haumarutanga whakahaere.
I roto i tēnei horopaki, ko te whakamahinga atamai o te aunoatanga, te ako mīhini, me ngā tātaritanga wā-tūturu ehara i te mea he rerekētanga anake engari he whakaritenga rautaki mō ngā kamupene e rapu ana i te manawanui, te tere, me te tipu pumau. Mā tēnei kaupapa ka whakatakoto te ara mō te wā o te Maramarama Whakahaere (OI) – he horopaki e puta ai ngā whakataunga me ngā whakatikatika i te wā-tūturu, e arahina ana e ngā raraunga whānui me te aunoatanga atamai i roto i ngā whatunga umanga.
Te Mātauranga Whakahaere: ngā whakataunga wā-tūturu
I te tīmatanga i whakamahia ki te ao hangarau mōhiohio – arā, ngā inenga aroturuki mō ngā tūmau, te hokohoko whatunga, ngā tono, me te haumarutanga – kua horapa te ariā o te IO ki ngā mahi whakahaere katoa a te kamupene, nā te nui haere o ngā pūoko, ngā taputapu hono, me ngā puna raraunga kanorau.
Ko te painga matua o tēnei mātauranga wā-tūturu ko te tere o te urupare: ka taea te aro atu ki ngā raruraru me ngā whai wāhitanga i te wā tonu ka puta ake – i te wā rānei e matapaetia ana, pērā i te tiaki matapae. Arā, hei utu mō te urupare ki ngā aituā whatunga i muri i te pānga ki ngā kaiwhakamahi, ki ngā mahi rānei, ka tīmata ngā kamupene ki te mahi ārai me te whakamahi i ngā raraunga.
Mā tēnei huarahi ka whakaitihia te wā kore mahi, ka whakapai ake i te wheako o te kaiwhakamahi, ā, ka ārai i ngā mate mahi. Hei tauira, i roto i tētahi whatunga umanga e whakahaerehia ana e te I/O, ka taea e te pikinga ohorere o te whakaroa i runga i tētahi hononga nui te whakaputa i tētahi whakatūpato tonu, ā, ka taea hoki te whakaoho i ngā whakatikatika ara aunoa i mua i te noho hei raruraru nui ake. Waihoki, ka taea te kite tonu i ngā tauira whakamahinga rerekē – e tohu ana i te hiahia mō te kaha tāpiri, i ngā tūmomo mōrearea haumarutanga pea rānei – e taea ai te mahi whakatikatika tonu.
E hangai ana tēnei ariā ki tā te mākete hangarau mōhiohio e kīia nei ko te AIOps (Artificial Intelligence for IT Operations), e whakauru ana i te AI me te aunoatanga hei arotau i ngā mahi hangarau mōhiohio me te whatunga i roto i te huarahi whakauru me te motuhake.
Te mohio ki te hangarau matatau, te ako mīhini, me te aunoatanga i roto i te whakahaere whatunga wā-tūturu.
Mā te whakauru i te AI me te ako mīhini ki roto i te aunoatanga whatunga ka taea e ngā hanganga umanga te whai mātauranga ake, te whai mana motuhake ake hoki, ka whakarerekē i ngā tawhā i te wā tūturu hei whakapai ake i te mahi me te haumarutanga.
Mā te AI, ka eke te aunoatanga whatunga ki tētahi taumata hou o te matatau. Ka taea e ngā whatunga kua whakauruhia ki ngā rauropi atamai te arotau i ā rātou ake mahi, te kite i ngā hapa me te whakapakari aunoa i te haumarutanga. Ka tātarihia e ngā taputapu AI te nui o ngā raraunga haereere me te whakarerekē i ngā whirihoranga kia nui ake ai te whai huatanga, me te kore e hiahiatia he wawaotanga tika a te tangata.
Ko te tikanga o tēnei, hei tauira, ko te whakatikatika i ngā whānui o te whatunga, ngā kaupapa matua o te waka, ngā huarahi rerekē rānei e ai ki ngā āhuatanga o te whatunga, kia pai ai te mahi ahakoa i ngā wā tino pukumahi. I taua wā anō, ka taea e ngā pūnaha atamai te tautuhi wawe i ngā tohu o te rahunga – he pikinga rerekē o te ngaronga pākete, he whanonga rerekē rānei o te pouara – ā, ka mahi i mua i te pānga o te raruraru ki ngā kaiwhakamahi, mā te tīmata anō i ngā taputapu, te wehe i tētahi wāhanga whatunga, te whakatūpato rānei i ngā tīma tautoko me te tautuhi tika.
Ka whakarei ake hoki te haumarutanga mā te I/O me te aunoatanga atamai. Ka aroturukihia e ngā otinga e whakamahia ana e te AI ngā tūmomo riri ipurangi i te wā tūturu, ka tātarihia ngā waka kino, ā, ka whakamahia aunoa ngā mahi whakaiti ina kitea he whanonga whakapae.
E whakaatu ana ngā matapae, tae noa ki te tau 2026, neke atu i te 30% o ngā kamupene ka whakahaere aunoa i te neke atu i te haurua o ā rātou mahi whakahaere whatunga – he pikinga nui tēnei ki te whakataurite ki te iti iho i te 10% i mahi pērā i te tau 2023. E whakaata ana tēnei ahunga whakamua i te whakaaro mā te whakahaere aunoa atamai anake ka taea te whakahaere i te uaua haere o ngā whatunga hou me te whakatutuki i ngā hiahia pakihi i te wā tūturu.
Ngā wero whakatinanatanga
Ahakoa ngā painga mārama, he nui ngā wero mō ngā kamupene nunui ki te whakatinana me te pupuri i te mātauranga whakahaere i te tauine whānui. Ko tētahi o ngā arai matua ko te hangarau: te korenga o te whakaurunga raraunga i waenga i ngā pūnaha me ngā taputapu tawhito. He maha tonu ngā whakahaere e mahi ana i ngā "silos" raraunga takitahi, e uaua ai te whiwhi tirohanga kotahi mō ngā mahi whatunga.
Ko te whakauru i ngā pūnaha kanorau me te whakakotahi i ngā pūtake raraunga he taahiraa nui i runga i te haerenga ki te matauranga whakahaere. Ko tētahi atu arai kitea ko te iti o ngā kaimahi motuhake. Ko te AI, te ako mīhini, me ngā otinga aunoatanga e hiahia ana ki ngā tohunga whai pūkenga hangarau matatau - mai i ngā kaipūtaiao raraunga e kaha ana ki te waihanga tauira matapae ki ngā miihini whatunga e kaha ana ki te hōtaka i ngā aunoatanga uaua. E ai ki ngā whakatau tata o te mākete, neke atu i te 73% o ngā kamupene i Brazil kāore he tīma e whakatapua ana ki ngā kaupapa AI, ā, tata ki te 30% e kī ana ko tēnei ngaronga he korenga o ngā tohunga e wātea ana i te mākete.
Ko tētahi atu āhuatanga e tino uaua ai te whakatinanatanga ko te rerekētanga o ngā taiao umanga, tae atu ki ngā kapua maha (tūmatanui, tūmataiti, ranu), te horapa haere o ngā taputapu Ipurangi o ngā Mea (IoT), ngā tono tohatoha, me ngā kaiwhakamahi e hono ana mai i ngā wāhi me ngā whatunga rerekē (ina koa mō ngā mahi mamao me ngā mahi ranu).
Ko te whakauru i ngā tūāpapa I/O ki roto i tēnei taiao pakarukaru, ehara i te mea me haumi noa ki ngā taputapu hototahi, engari me whakamahere hoahoa āta hoki hei hono i ngā puna raraunga kanorau, me te whakarite kia whakaatahia e ngā tātaritanga te mooni katoa o te whatunga.
Te manawanui me te whanaketanga e peia ana e te mātauranga whakahaere.
I runga i ēnei mea katoa, e mārama ana ehara te mātauranga whakahaere i te mea he ia hangarau noa iho; kua noho hei pou nui mō te pakari me te whanaketanga o ngā whatunga umanga.
I roto i tētahi taiao pakihi e taea ai e ngā aukati ratonga te whakaputa mate miriona, ā, ko te tere me te wheako o te kiritaki ngā mea e wehewehe ana i te whakataetae, ko te kaha ki te aroturuki, ki te ako, me te urupare i te wā tūturu ka puta hei mea rautaki tino nui. Mā te whakamahi i ngā tātaritanga wā tūturu, te aunoatanga, me te AI i roto i te huarahi kua whakaritea, ka taea e ngā kamupene te whakaara ake i ā rātou mahi whatunga ki tētahi taumata hou o te mohio me te manawanui.
Mā tēnei haumitanga ka whakakaha ake te kaha o te whakahaere ki te urutau tonu: i te aroaro o ngā tono mākete hou, ngā whanaketanga pēnei i te 5G, ngā huihuinga ohorere rānei, ka taea e te whatunga atamai te whanake me te whakaora tere, me te pupuri i te auahatanga kaua ki te aukati. Hei whakamutunga, ko te whakatere i te wā o te matauranga mahi i roto i ngā whatunga ehara i te mea he take hangarau anake, engari he whakarite kia taea e te hanganga mamati a te kamupene te ako, te whakapakari i a ia anō, me te ārahi i te pakihi ki te heke mai me te pakari me te tere.
