Kei te tangi tō waea pūkoro, engari kāore i te mōhiotia te tangata e waea mai ana. Ka whakautua e koe? He tokomaha ka tino kore e aro ki te waea, nā te mea kāore rātou e mōhio ko wai kei te waea mai, nā te mea e whakaaro ana rātou he kamupene e ngana ana ki te hoko i tētahi mea kāore e hiahiatia ana e rātou, nā te nui rawa rānei o ngā wheako kino kua pā ki a rātou me ētahi atu whare wānanga.
Engari, kei te kitea tonu te koretake o te whakawhitiwhiti kōrero i waenga i ēnei pakihi me te marea i te motu, ā, e kore e kino noa iho te ingoa o tō rātou mākete, engari e whakararuraru ana hoki i tō rātou kaha ki te whakatutuki i ngā reiti hoko teitei me te pupuri i ngā kiritaki makona. Kāore ngā kiritaki katoa i te rite, ā, kia pono ai, kia makona ai rātou ki tō waitohu, ehara i te mea me whai hua me ngā ratonga kounga anake, engari me mōhio hoki me pēhea te whakawhitiwhiti kōrero ki ia tangata, ki ia tangata i roto i te huarahi whaiaro me te māia.
E ai ki tētahi rangahau a PwC, e 80% o te iwi e whakaaro ana he mea nui te tere, te watea, me te ratonga āwhina mō tētahi wheako pai i te wā e kōrero ana ki ngā waitohu. Heoi, i roto i te mahi, he maha ngā kamupene e pāngia ana e ngā arai ki te whakatutuki i tēnei hua, ko te nuinga nā tētahi take tino maha: te korenga o te tohu mātauranga o ā rātou hoapā.
I roto i tētahi atu rangahau nā Opinion Box, hei tohu mō tēnei, e 78% o te iwi ka whiwhi karere mai i ngā waitohu kāore rātou i mahara kua tukuna atu tā rātou nama WhatsApp ki a rātou. Ko te whai rārangi hoapā tawhito ka puta he hua kino ki ngā kamupene, ka mutu ka pau te moni nui ki te tuku karere ki ngā kaiwhakamahi kua whakarerekē pea i ā rātou taipitopito whakapā, ā, he maha ngā wā, kāore he hiahia ki ā rātou hua, ratonga rānei.
Haunga te haumitanga pūtea kāore he hokinga mai, ka tūpono hoki ngā whakahaere kia aukatia mai i ētahi tūāpapa whakawhitiwhiti kōrero mēnā ka takahia e rātou ā rātou ture, ā, ka kore e tutuki i ngā whakaritenga kua whakatakotoria e ngā whakahaere whakahaere. Ki te kore e horoia tika, e tohua hoki tēnei pātengi raraunga, e kore rawa ngā kamupene e angitu ki te whakawhitiwhiti kōrero ki ā rātou kiritaki.
I te wikitoria o taua arai, ka ara ake te wero tuarua: ko tēhea te wāhi me pēhea te kōrero ki tō kaihoko. Tērā pea ka pai ake ētahi ki te whakapā atu mā WhatsApp. Tērā pea ka pai ake te whakautu a ētahi mā te īmēra, mā te waea rānei. He hongere pai tā ia tangata, tā ia tangata, e pai ai rātou ki te kōrero ki ā rātou waitohu, ā, ko te kawenga o ngā waitohu te whakahaere i tētahi tātaritanga kōtaha hei tautuhi i ēnei tikanga pai mō ia kaiwhakamahi.
He ahurei ia kaihoko, ia kaihoko, ā, kia taea ai te whakawhitiwhiti kōrero ki te katoa me te kounga me te māia ōrite, me whakawhanake hoki i tētahi rautaki whakawhitiwhiti kōrero maha-hongere me tō kaihoko, me te whakakotahi i ngā hongere karere rerekē kia taea ai e ia tangata te whiriwhiri ko tēhea te mea e pai ana ki a ia hei whakamahi hei taunekeneke ki tō waitohu.
Ko te ihirangi o te karere tētahi atu kaupapa matua mō te angitu; nā te mea, kāore he painga o te whakapā atu ki te tangata tika mēnā he nui rawa, he koretake rānei te whakawhitiwhiti kōrero. Hei tauira, hei utu mō te tono tonu ki te kaihoko kia utua he nama, me whakaatu ngā painga ka riro i a rātou mā te whakatau i te nama, pērā i te whakakorenga o ō rātou ingoa, te noho pakari o te pūtea, te kaha rānei ki te tono mō tētahi kāri nama hou. He huarahi pai ake ka tino hua ake ngā hua.
Ahakoa he utu te whakapau moni ki tēnei rautaki whakawhitiwhiti kōrero, ka puta mai he painga nui, ehara i te mea ko te hua anake, engari ko te whai huatanga nui ake hoki, me te whakawhirinaki ki ngā taputapu tika hei whakapā atu ki ngā tāngata tino pai; ā, ka pai ake, ka maumaharatia hoki te whanaungatanga o te kaihoko ki tō waitohu.
Ina whai wāhi ia kamupene ki tēnei mahi, ka pai ake te pūnaha whakawhitiwhiti kōrero katoa, ka tutuki hoki te kawenga pāpori, ehara i te mea ko te whai hua anake, engari ko te whakatutuki hoki i ngā tono me ngā matea o ngā kaihoko, ka waihanga i tētahi whanaungatanga pai ake, whaiaro ake, e maumaharatia ana, e kukume mai ana, e pupuri ana hoki i te tini me te mano.
