Mu myaka yashize, HR yarenze kuba ahantu hashyigikirwa kandi yishyize hamwe nk'ihuriro ry’ibikorwa mu masosiyete amwe n'amwe yumvise uruhare rwayo mu bucuruzi. Kugeza mu 2026, biteganijwe ko iri hinduka rizagenda ryiyongera, aho ubuyobozi bw’abantu bugira uruhare mu gufata ibyemezo kandi bikagira ingaruka ku bisubizo by’ibigo, abayobozi bakagenda bayoborwa namakuru, ikoranabuhanga, hamwe n’ibitekerezo bihuriweho n’imikorere y’abantu n’ubuyobozi.
Impinduka zirimo gukorwa zirashobora kuvugwa muri make nk, ariko ntabwo zigarukira gusa, uburyo HR ihagaze muri sosiyete. Ibyibandwaho ntibikiri gusa gukurura, guteza imbere, no kugumana impano, ahubwo ni kunoza sisitemu iteganya imyitwarire, guhindura inzira, no guhuza imicungire yumutungo nintego zubucuruzi. Agace kagomba kuva mubikorwa bidahwitse ahubwo bigakora nka radar yingamba, ishoboye guhanura ibintu, gutanga ibisubizo, no gupima ingaruka zibyemezo mugihe gikwiye.
Ikoranabuhanga nka moteri yuburyo bushya bwo kuyobora abantu.
Raporo “Kazoza ka HR muri Berezile,” yakozwe na Dell, yerekana ko ibice birenga 70% by'amashami ya HR bimaze gutangiza inzira naho 89% bikaba bifuza kubikora mu gihe cya vuba. Nyamara, 25% byamasosiyete aracyakoresha software ya HR kandi 42% bonyine ni bo bemeje AI mubikorwa byose.
Ibi birashoboka gusa kuko tekinoroji yafunguye imipaka mishya ya HR. Ubwenge bwa artificiel, kurugero, bumaze gukoreshwa nkumufatanyabikorwa muguhitamo, gusesengura amakuru, ndetse no gusuzuma imikorere, guhindura isesengura ryahoze rishingiye kubyemezo bishingiye kubimenyetso. Abantu ibikoresho byo gusesengura nabyo bigenda byiyongera, bituma abayobozi basobanukirwa nukuri kubitera, kugumana, no guteza imbere amakipe yabo, badashingiye gusa kubitekerezo cyangwa imyumvire yabo.
Ikoranabuhanga hamwe na sensibilité: impirimbanyi isobanura 2026
Indi nzira igomba gushimangira ni uguhuza ikoranabuhanga no kwiyumvisha abantu. Ubushakashatsi bwakozwe na Deloitte bwerekana ko 79% by'abayobozi ba HR bemeza ko guhindura imibare ari ngombwa mu gihe kizaza cyo kuyobora abantu. Ariko, ikoranabuhanga ryonyine ntirihagije; ni ngombwa guhindura abantu inzira. Ni muri urwo rwego, abayobozi bazwi cyane mu 2026 bazaba bashoboye gukoresha amakuru kugira ngo bayobore ibyemezo, ariko badatereranye icyerekezo nyacyo, bityo, ingamba za HR zishimangirwa nkikiraro gihuza ibitekerezo n’amarangamutima.
Icyitegererezo cyakazi
Icyitegererezo cyakazi nacyo kiza gukina muriki gereranya. Imiterere ya Hybrid na kure yagiye ihuriza hamwe mumyaka yashize nkicyitegererezo cyemerera guhinduka cyane. Ubushakashatsi bwakozwe na Gartner mu 2023, abagera kuri 75% b’abayobozi b’ubucuruzi barashaka gukora imirimo ivanze burundu mu mashyirahamwe yabo, kubera kunezezwa n’abakozi no kugabanya amafaranga yo gukora.
Nubwo imibare myiza yimirimo ivanze nakazi ka kure, ni ngombwa kumenya ko buri cyitegererezo gifite ibyiza nimbibi, kandi guhitamo kwiza biterwa nigihe gikenewe na buri sosiyete. Nubwo imiterere ihindagurika izana inyungu zingenzi, akazi-umuntu karacyagaragara nkimwe mubitegererezo byubucuruzi bwinshi. Mubyiza byingenzi byingenzi harimo kubaka umubano wihuse, gushishikariza ubufatanye bwihuse, gushimangira umuco wubuyobozi, no kwiga byihuse, cyane cyane kubanyamwuga mugitangira umwuga wabo.
Igisekuru Z hamwe nigitutu cyuburyo bushya bwo kuyobora.
Kugera kwa Generation Z ku isoko ryakazi nabyo byihutisha impinduka mubigo. Birenzeho, byamenyeshejwe, kandi bisaba mubijyanye nintego n'imibereho myiza, aba banyamwuga barwanya ubuyobozi gakondo nubuyobozi bukuru kandi bakazana ibyifuzo byubworoherane nibisabwa mubidukikije bishya kandi byikoranabuhanga. Raporo ya 2025 y’imicungire y’imicungire y’abaturage, yakozwe na GPTW Ecosystem hamwe n’abantu bakomeye, Generation Z yamenyekanye na 76% by’ababajijwe nk’ikibazo gikomeye ku micungire y’abantu, iruta kure cyane abana bavuka (bavutse hagati ya 1945 na 1964), hamwe 8%.
Nkurikije uko mbibona, ibigo byinshi byataye inzira muriyi mpaka. Nubwo ari ngombwa ko abayobozi bavugana mu rurimi rumwe n’amakipe yabo, sinizera ko igisubizo kiri mu gushinga amashyirahamwe gusa kubyo Generation Z ivuga ko bashaka. Hariho urubyiruko rufite imyirondoro itandukanye cyane, inzira, nuburyo bwo gukora, kandi uruhare rwisosiyete ni ukugira (no gutanga) gusobanuka kubiranga no kwiyambaza, no kubishyigikira buri gihe.
Kandi ibi bisobanutse, mubyukuri, nikintu Generation Z ubwayo iha agaciro cyane. Nko ku mbuga nkoranyambaga, aho abantu bahagarara, bakerekana ukuri, kandi ntibatinye kwerekana ibitekerezo byabo bigaragara, nubwo ibyo bidashimisha igice cyabateze amatwi, ni nako bigenda mubidukikije. Abahagaze neza bubaka ikizere. Ababa "ku ruzitiro," bakurikiza gusa imigendekere no kwirinda guhitamo, gutakaza imbaraga, akamaro, nubushobozi bwo gukurura impano ikwiye. Iyo umuco ubonerana, buri muntu arashobora gusuzuma niba ibyo bidukikije bihuye nuwo ari bo nicyo bashaka, hatitawe ku gisekuru barimo.
Umuco wapimwe, ntabwo watangajwe gusa.
Umuco wo gutunganya, nawo, ureka kuba disikuru gusa kandi urapimwa. Ibikoresho byo gukurikirana ikirere, kwishora mu bikorwa, n’imyitwarire bizafasha abayobozi gusobanukirwa neza ibikenewe n’amakipe yabo, bigashyiraho ibidukikije bigenda bifasha iterambere ry’abantu no gukura kw’itsinda.
Icyahoze gishingiye ku myumvire ifatika ubu gishyigikiwe namakuru agaragaza imiterere, imbogamizi, n'amahirwe yo gukura. Byahujwe na platform ihuza intego, imikorere, n'imibereho myiza, ibi bipimo bituma umuco urushaho kugaragara no gukora. Rero, aho gukora gusa kugirango birinde ibibazo, ibigo bitangira gukoresha amakuru yujuje ibisabwa kugirango bishimangire ubumwe, bongere impano, kandi biteze imbere uburambe bwakazi kandi bwiza.
Mugihe cyimpinduka zihuse no kubura impano zujuje ibyangombwa, uruhare rwa HR nugukora ibishoboka kugirango sosiyete yige kandi imenyere vuba kurusha isoko. Ibi bisaba abayobozi bashoboye kugerageza, gupima, kuyobora, no gukomeza kunoza imikorere yabo, kimwe nibindi bice byubucuruzi. Ishami rya HR rigaragara mu 2026 ntabwo ariryo ryakira ibikoresho byose bishya, ahubwo niryo rizi kubikoresha mubwenge, mugukorera umuco ukomeye, muntu, kandi ukora cyane.
Ubwanyuma, akarere gakomeye cyane kateye imbere ni uguhinduka kuva mubunzi uhinduka umusemburo: gutwara udushya, gushimangira umuco, no gushyiraho ibidukikije aho iterambere ryumuntu kugiti cye no kuzamuka mubucuruzi bijyana. Muri 2026, abanyamwuga ba HR bazagira icyo bahindura ni abumva ko ikoranabuhanga ridasimbuza ubuyobozi, ariko rwose ryagura aho rigera.
Uwahawe impamyabumenyi muri psychologiya yakuye muri PUC-Campinas, afite impamyabumenyi ya MBA mu micungire y’imishinga yakuye muri FGV, Giovanna Gregori Pinto ni we washinze abantu Leap akaba n'umuntu ukomeye mu gutunganya uduce twa HR mu kuzamura ikoranabuhanga. Afite uburambe bwimyaka 20 mumasosiyete afite imico yihuta, yubatse umwuga ukomeye mubihangange nka iFood na AB InBev (Ambev). Muri iFood, nk'umuyobozi w'abantu - Tech, yayoboye kwagura itsinda ry'ikoranabuhanga riva ku bantu 150 rigera ku 1.000 mu gihe kitarenze imyaka ine, akomeza kugendana no kuva kuri miliyoni 10 kugeza kuri 50. Muri AB InBev, nk'umuyobozi wa Global HR, yikubye inshuro eshatu itsinda mbere y'igihe, yongera abantu NPS ku gipimo cya 670%, yongera umubano ku gipimo cya 21%, kandi agabanya ubucuruzi bw'ikoranabuhanga kugera ku rwego rwo hasi mu mateka y'isosiyete.
