Cov neeg siv kev paub (UX) tau dhau los ua qhov tseem ceeb hauv kev txhim kho software, raws li tau hais los ntawm Jaqueline Maraschin, tus thawj coj lag luam rau Latin America ntawm Cyncly. Nyob rau hauv ib lub sijhawm uas cov neeg siv kev saib xyuas raug txwv ntau zuj zus, tsuas yog 10-20 vib nas this nplooj siab rau qhov kev ntsuam xyuas thawj zaug ntawm nplooj ntawv web, raws li kev tshawb fawb los ntawm Nielsen Norman Group, qhov tseem ceeb ntawm kev ua tau zoo thiab koom nrog UX yog qhov tseeb dua li qhov qub.
Maraschin qhia tsib lub tswv yim tseem ceeb rau kev txhim kho cov neeg siv kev paub hauv software:
- Simplifying navigation : Tus kws tshaj lij hais txog qhov tseem ceeb ntawm cov qauv ntawv qhia kev xav tau thiab paub cov cim, zam qhov nyuaj uas tuaj yeem ua rau tus neeg siv tsis meej pem.
- Tsom ntsoov rau interface usability : Maraschin hais txog tias lub interface yuav tsum tsis yog tsuas yog txaus nyiam, tab sis kuj ua haujlwm zoo, nrog cov ntsiab lus teeb tsa hauv qhov laj thawj.
- Lus meej thiab intuitive : Kev sib txuas lus hauv lub interface yuav tsum yog ncaj qha thiab ntuj, tsis txhob siv cov lus jargon uas tuaj yeem cuam tshuam tus neeg siv.
- Kev pom zoo sib xws : Kev tswj kom pom kev sib koom ua ke thoob plaws hauv koj lub app, suav nrog cov xim, kev sau ntawv, thiab cov qauv tsim, yog qhov tseem ceeb rau kev ua haujlwm zoo.
- Kev ntsuas tus neeg siv cov lus pom zoo : Tus thawj coj hais txog qhov tseem ceeb ntawm kev tsim cov channel rau cov neeg siv los qhia lawv cov kev xav, siv cov lus tawm tswv yim no rau kev txhim kho txuas ntxiv.
"Los ntawm kev ua raws li cov lus qhia no, nws muaj peev xwm los tsim software uas tsis tsuas yog ua tau raws li cov neeg siv khoom xav tau, ntxiv dag zog rau kev ncaj ncees thiab kev koom tes," xaus Maraschin. Cov txheej txheem no tsom rau kev hloov pauv tus neeg siv txoj kev sib raug zoo nrog software, ua rau nws yooj yim dua, siv tau, thiab txaus siab rau kev siv.
