Cov neeg siv khoom tsis txaus siab sawv cev rau qhov muaj txiaj ntsig ntawm kev kawm. Yog li ntawd, nws yog ib qho tseem ceeb rau cov neeg ua lag luam nrhiav kev txhim kho lawv cov kev ua tau zoo thiab nce kev muag khoom kom them nyiaj tshwj xeeb rau kev thuam lawv tau txais, tej zaum ntau dua li kev qhuas. Qhov kev saib xyuas no tso cai rau lawv los txhim kho kev txaus siab ntawm cov tuam txhab lossis cov neeg tau txais kev pab, thiab tib lub sijhawm, txhawb kev loj hlob ntawm kev lag luam.
Raws li Reinaldo Boesso, tus kws tshaj lij nyiaj txiag thiab CEO ntawm TMB , lub tuam txhab fintech tshwj xeeb hauv kev them nqi ntawm cov ntawv hla tebchaws , nyob rau hauv txoj haujlwm zoo tiv thaiv kev txhim kho kev lag luam. "Nws yog los ntawm kev tawm tswv yim tsis zoo uas nws tuaj yeem hloov pauv uas yuav ua rau lub tuam txhab loj hlob," nws piav qhia.
Tus neeg ua lag luam hais tias feem ntau, yog tias tus neeg siv khoom tsis kaw, lub tuam txhab yuav ua txhaum. "Qhov no tas li yuam tus tswv lag luam los tshuaj xyuas cov txheej txheem, kev muag khoom, thiab txawm tias cov kev daws teeb meem tau muab. Raws li cov lus pom zoo, nws tuaj yeem pom tias nws tsis tuaj yeem ua kom pom tus nqi txaus hauv cov lus pom zoo lossis yog tias tus neeg siv khoom muaj qee qhov laj thawj uas xav tau kev txhim kho," Boesso hais.
Nov yog qee txoj hauv kev uas koj tuaj yeem thov cov neeg siv khoom tawm tswv yim hauv kev lag luam online:
- Siv Cov Kev Tshawb Fawb Online: Cov cuab yeej zoo li Google Forms, SurveyMonkey, thiab Typeform tso cai rau koj los tsim cov ntawv tshawb fawb customized kom tau txais kev nkag siab. "Koj tuaj yeem faib lawv ntawm email, social media, lossis ncaj qha rau ntawm koj lub vev xaib, thiab koj tuaj yeem muab kev txhawb siab, xws li cov nyiaj cheb lossis khoom plig, kom nce cov lus teb," qhia tus CEO ntawm TMB Educação.
- Siv Cov Lus Qhia Txog Lub Sijhawm Tiag ntawm Lub Vev Xaib: Siv cov lus qhia tawm tswv yim uas tshwm sim ntawm lub sijhawm tshwj xeeb thaum tus neeg siv kev taw qhia.
- Saib xyuas Social Media: Siv cov cuab yeej saib xyuas kev sib raug zoo, xws li Hootsuite lossis Sprout Social, txhawm rau taug qab cov lus hais thiab cov lus hais txog hom. "Tsis txhob hnov qab teb rau ob qho tib si qhuas thiab kev thuam," hais txog Reinaldo Boesso.
- Txheeb xyuas cov ntaub ntawv: Ntsuas cov ntaub ntawv thiab cov lus pom zoo tau txais los ntawm kev pabcuam cov neeg siv khoom, xws li kev sib tham hauv online, email, thiab xov tooj; thiab txheeb xyuas cov qauv thiab cov teeb meem tshwm sim uas yuav tsum tau daws.
