Zendesk, lub tuam txhab tshwj xeeb hauv kev daws teeb meem rau cov neeg siv khoom, nyuam qhuav tshaj tawm lub vev xaib tshwj xeeb hu ua "AI thiab Lub Neej Yav Tom Ntej ntawm CX: Kev Txhim Kho Cov Neeg Siv Khoom los ntawm 2027." Qhov kev tshwm sim hauv online, koom tes nrog CCW, yuav muaj nyob rau lub Yim Hli 22nd ntawm 10:00 AM Pacific Time (PT) thiab 1:00 PM Eastern Time (ET).
Raws li 2024 CX Trends Report, 70% ntawm cov neeg siv khoom kev paub cov thawj coj npaj los koom ua ke AI generative rau hauv lawv cov neeg siv khoom touchpoints hauv ob xyoos tom ntej. Muab qhov kev hloov pauv no, qhov webinar cog lus tias yuav tham txog qhov cuam tshuam ntawm AI ntawm CX cov neeg ua haujlwm thiab tam sim no cov kauj ruam uas cov koom haum tuaj yeem ua tam sim no ntawm lawv txoj kev mus rau automation los ntawm kev txawj ntse.
Qhov kev tshwm sim no nthuav tawm lub sijhawm tshwj xeeb rau cov kws tshaj lij thiab cov tuam txhab los npaj rau yav tom ntej ntawm kev pabcuam cov neeg siv khoom, tshawb nrhiav qhov muaj peev xwm muab los ntawm AI generative. Zendesk caw txhua tus neeg txaus siab koom nrog hauv qhov tshwj xeeb webinar no, uas paub tseeb tias yuav muab cov kev nkag siab zoo rau kev txhim kho cov neeg siv khoom hauv xyoo tom ntej.
Tsis txhob plam txoj hauv kev kom tau ua ntej ntawm cov ncauj lus thiab tshawb pom tias AI tuaj yeem hloov pauv koj cov neeg siv khoom sib raug zoo li cas. Sau npe tam sim no rau lub webinar "AI thiab Lub Neej Yav Tom Ntej ntawm CX: Kev Hloov Kho Cov Neeg Siv Khoom los ntawm 2027" thiab koom nrog Zendesk thiab CCW ntawm txoj kev no mus rau yav tom ntej ntawm kev pabcuam cov neeg siv khoom.
Mus rau npe, nyem qhov no.
