Raws li McKinsey txoj kev tshawb fawb "Lub Xeev ntawm AI thaum ntxov 2024: Gen AI Adoption Spikes thiab Pib Tsim Tus Nqi," los ntawm xyoo 2024, 72% ntawm cov tuam txhab thoob ntiaj teb yuav tau txais kev siv Artificial Intelligence (AI). Txawm li cas los xij, qhov tseeb hauv kev lag luam muag khoom txawv heev. Raws li Gartner daim ntawv tshaj tawm "CIO Agenda Outlook for Industry and Retail," tam sim no tsawg dua 5% ntawm cov tuam txhab hauv ntu no siv AI cov kev daws teeb meem los tsim cov ntaub ntawv neeg siv khoom tsim uas ua raws li cov ntaub ntawv tiag tiag.
Hauv qhov xwm txheej no, nws yog qhov txhawb siab kom paub tias, raws li daim ntawv qhia Gartner, thaum kawg ntawm xyoo 2025, cuaj ntawm kaum tus khw muag khoom npaj yuav siv AI los hloov pauv txoj kev taug kev ntawm cov neeg siv khoom hauv txoj kev uas tus kheej thiab ua haujlwm tau zoo dua. Ntxiv nrog rau kev txhim kho kev paub txog kev yuav khoom ntawm cov neeg siv khoom, cov thev naus laus zis no muaj peev xwm hloov pauv txoj kev tswj hwm kev ua haujlwm muag khoom, ua rau muaj kev tshuaj xyuas meej thiab zoo.
Ntawm ntau yam txiaj ntsig uas AI tuaj yeem coj los rau kev muag khoom, peb tuaj yeem hais txog qhov ua tau ntawm kev sau, khaws cia, thiab tshawb nrhiav cov ntaub ntawv los txheeb xyuas cov qauv kev yuav khoom ntawm cov neeg siv khoom, nkag siab txog cov khoom muag zoo tshaj plaws, thiab kwv yees qhov xav tau rov qab muab khoom dua. Cov peev txheej no pab txo cov nqi cuam tshuam nrog cov khoom muag tsis tsim nyog, cov khoom pov tseg, thiab npaj rau qhov kev thov siab tshaj plaws vim yog lub caij nyoog.
Nrog lub database uas muaj AI, cov khw muag khoom tuaj yeem tsim cov tswv yim lag luam uas tsom mus rau, kev tshaj tawm uas tau faib ua ntu, cov kev muab tshwj xeeb, thiab cov lus pom zoo rau tus kheej. Ua li no, ntxiv rau kev txhawb nqa kev muag khoom, cov thev naus laus zis pab txhawb rau kev ntseeg siab ntawm cov neeg siv khoom.
Nws yog qhov xwm txheej yeej-yeej; tom qab tag nrho, tus khw muag khoom yuav tsum pom cov txiaj ntsig zoo dua, thaum cov neeg siv khoom yuav ib txwm muaj lawv cov khoom nyiam thiab cov npe muaj, feem ntau nrog kev tshaj tawm.
AI kuj cog lus tias yuav pab cov khw muag khoom zoo heev hauv kev tswj hwm kev ua haujlwm thiab kev nyiaj txiag ntawm lawv cov khw muag khoom, pab tswj cov khoom muag zoo dua thiab zam kev poob. Ib qho piv txwv ntawm qhov no yog "daim ntawv xaiv," uas yuav yog tus khw muag khoom "daim ntawv yuav khoom" rau lub sijhawm ntawd. AI yuav twb xav txog cov khoom muag tam sim no, nyiaj ntsuab hauv tes, kev kwv yees muag khoom rau hnub lossis lub lis piam tom ntej (xav txog lub caij), thiab hnub tas sij hawm ntawm cov khoom los tsim cov npe yuav khoom kom raug. Cov txheej txheem yuav khoom uas muaj kev ntseeg siab dua txo qhov kev poob thiab pab tus khw muag khoom cov nyiaj ntsuab, uas tuaj yeem xa mus rau tus neeg siv khoom hauv tus nqi khoom kawg, ua rau lub tshuab muag khoom khiav tau zoo dua.
Hauv kev xaus lus, AI muaj rau cov khw muag khoom thiab tuaj yeem ua rau lawv muaj peev xwm txiav txim siab tau zoo dua, ua kom lawv txoj haujlwm zoo dua, thiab muab kev paub zoo dua rau cov neeg siv khoom. Los ntawm kev siv cov thev naus laus zis no, cov neeg ua lag luam tuaj yeem sib tw tau zoo dua hauv kev ua lag luam uas muaj zog thiab sib tw heev. Hauv qhov xwm txheej no, kev ua lag luam thoob ntiaj teb rau cov cuab yeej AI hauv kev muag khoom yuav loj hlob sai heev, ncav cuag, raws li Statista kwv yees, US $ 31 billion los ntawm 2028. Nrog cov kev hloov pauv tshiab no, AI tsis yog tsuas yog pab tab sis kuj hloov pauv kev muag khoom, ua rau lawv yooj yim dua, ua haujlwm tau zoo, thiab tsom mus rau cov neeg siv khoom.
