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With 68%, social media dominates deals at Easter; Southeast represents 46% in search

Changes in consumer behavior have been accelerating, and commemorative dates such as Easter are an important thermometer of these transformations. A survey by Shopping Brasil (https://w0.shoppingbrasil.com.br/), a leading company in search of offers in the country, which monitors daily the main national and regional retailers from ads served on social media, TV campaigns and physical and digital inserts, points out that this year 68% of offers with the theme of Easter were served on social networks such as Instagram, WhatsApp and Facebook 3% growth compared to 2024.

“This trend has already been consolidated: talking to the consumer through the mobile phone has become essential to generate flow in physical stores, which continue to be the main selling point”, says Renata Ribeiro Gonzalez, Commercial and Marketing Director and partner of Shopping Brasil. The average price of products such as eggs and chocolate rabbits, rose 29% compared to the previous year.

Growth outside the Southeast The CEO of Shopping Brasil, Minoru Wakabayashi, argues that although still leading with 46% of the offers, the Southeast region lost 2% in market share. The highlight was for the South (growth of 4%), pulled by networks such as Condor, Top Network and Muffato. Midwest and North also grew, driven by Super Tatico, and Carrefour and Brothers Goncalves, respectively.

The so-called “ share”, which shows the presence of brands in the offers, revealed important changes. The brands Garoto (Nestle) and Arcor/Tortuguita (growth of 4% each) and Kinder (Ferrero, with growth of 1%) gained ground.

More personalized promotions & more personalized promotions Promotional mechanics have also evolved. Offers with exclusive prices for loyalty customers, via apps and cards, represented 61% of the total, a growth of 8% in a year. Already the progressive discounts 15% for those who buy more units & took second place, with 15% of participation.

As Wakabayashi and Renata say, Easter 2025 has opened a new consumer scenario: more digital offers, a more competitive market and with attentive, selective and price-sensitive consumers. “To stand out, industry and retail increasingly need to unite data intelligence, promotional creativity and accurate communication”, argue executives.

Retail Media gains strength as a bet to leverage sales and loyal customer on Mother's Day

Considered one of the most important dates in the retail calendar, Mother's Day moves millions in physical and digital commerce. In 2024, the sector had already registered significant growth: 15.8% in e-commerce and 4.5% in physical stores, according to data from the Unlimitail, a joint venture between the Carrefour Group and the Publicis Group.For 2025, the expectation is for an even more robust performance & Retail Media it emerges as one of the main allies of brands to convert seasonal opportunities into lasting results.

“Mother's Day is the great opportunity of the first semester for retail. It is essential that brands anticipate to attract and retain their customers before the date, since, according to the survey, consumers begin to seek gift ideas 15 days in advance”, highlights Fatima Leal, Director of Key Accounts at Unlimitail.

According to a study by the National Confederation of Directors and Shopkeepers (CNDL), Serasa and Offerwise, the date should move R$40 billion this year. And according to data from a new survey by Globo, 82% intends to present the $300 average ticket of R$300. The ranking of souvenirs consists of perfumes and cosmetics (34%), clothing, chocolates and sweets (15%), footwear (1213T3T), flowers (13T13T), (13T13T).

In that context, Retail Media the proposal is simple but powerful: use the digital channels of large retailers (such as websites, apps and social networks AS MEDIA platforms to impact consumers at the time they are most likely to purchase. An example of the power of strategy are people reached by Carrefour media (31 million/month), Sam’s Club (2 million/month) and Wholesale (35 million/month), among others 

“The differential of Retail Media is the combination of reach and accuracy. By advertising in environments where the consumer is already browsing with purchase intent, it is possible to significantly increase the chances of” conversion, explains Fatima. Personalization is also a strong point: based on browsing data and purchase history, it is possible to direct more relevant and accurate campaigns.

But the impact of Retail Media goes beyond point sales. The strategy also proves to be efficient in building customer relationships.“Date dates are the gateway for new consumers, but brands need to think beyond immediacy. Loyalty to these customers means ensuring new purchases in the future and still rely on spontaneous recommendation from a good” experience, concludes the executive.

With advance planning and intelligent use of data, Retail Media consolidates itself as a powerful strategy not only to boost sales on Mother's Day, but also to generate value throughout the year.

Bling launches campaign to strengthen solutions that boost SMEs in RS

Aiming to strengthen its position as a complete management platform for micro and small entrepreneurs, Bling, owned by LWSA, has just launched the “Tem no Bling!” campaign.  Check out the campaign video here. 

The play will air between the months of May and October, in digital media, such as social networks, search platforms, Spotify and TikTok, as well as open TV, radio, OOH (Out of Home) and events, especially in strategic regions such as Rio de Janeiro, Minas Gerais, Rio Grande do Sul, Bahia and Ceara. 

“In addition to repositioning ourselves, with this campaign we highlight the main pillars of Bling such as ERP, integration hub and intelligence-based solutions to boost sales and reduce concerns about the management of MSEs, that is, we want to show that what the entrepreneur needs “Tem in Bling”, says Marcelo Navarini, director of Bling. 

Divided into two phases, the campaign brings two films of 30 seconds each. The first video presents the new positioning of the brand “SIntelligent management to sell more and worry less, has in Bling” DO and sets the tone of what will be explored in the sequence.

The second phase highlights specific features offered by the platform, such as financial management, including digital PJ account and credit offer, such as loans and receivables anticipation, and logistics management, which position Bling as an even more relevant business partner.   

Also, there are integrations with several market solutions that go beyond the sale (platforms, marketplaces and dropshipping), such as customer relationship solutions via email (CRM), warehouse management solutions (“WMS”) and several AI solutions, which allow greater automation in various day-to-day processes. 

In addition, the campaign reinforces one of the main news of the year: the My Business, intelligent dashboard that allows you to view the company's performance on the platform or directly by WhatsApp.“O dashboard is an important tool because through the data the entrepreneur can make strategic decisions for your business”, says Navarini. 

The storytelling of the campaign gains even more strength with the participation of the entrepreneur and Bling client, Leticia Vaz, founder of LV Store, women's fashion store, highlighting how the platform helps her in the management of her business. The communication strategy will be enhanced through the company's partner network.

Want to work with automation? See what you need to learn

Automation is no longer a rack technology and has taken up strategic space in companies. From microentrepreneurs to large corporations, the search for professionals who know how to organize processes and implement digital tools with a focus on efficiency grows.

But after all, what do you need to know to enter this market? Automation specialist Luciana Papini, who has trained more than 5,700 professionals in the area, lists the main skills for those who want to work with automation, either as an internal employee or service provider.

Skills that make a difference

  • Process vision: Before applying any tool, it is necessary to understand what the company does, where there are bottlenecks and how automation can solve these points.
  • Organizational capacity: Automating requires logic and clarity.The professional needs to know how to assemble steps, structure flows and document what was done.
  • Knowledge of digital tools: It is important to master marketing automation, fulfillment, sales and systems integration platforms.
  • Data interpretation: Knowing how to analyze this data helps you identify what works and what needs to change.
  • Communication with different areas: The automation manager talks to the sales, marketing, customer service and even the financial team. Speaking the language of everyone is a differential.

Who is this profession for?

According to Luciana, the area attracts from technology professionals to people seeking career transition. 

“Automation requires more logical reasoning than code. Therefore, many people outside IT adapt well”, to explains.

How to start?

Luciana recommends starting with free courses and applied practice. “O ideal is to test the tools with real problems. Automating a simple process already helps to understand how everything works”, he states.

With companies increasingly dependent on digital processes, the market for those who master automation only tends to grow, according to the expert.“There is no shortage of tools. There are a lot of people who know how to use”, concludes.

From the curriculum to the shelves, expert explains how to turn your story into authority

Publishing a book is no longer just a personal project to become a concrete strategy for positioning and strengthening personal brand. Increasingly, doctors, lawyers, consultants and coaches recognize the potential to transform their trajectories and knowledge into non-fiction works that expand their presence in the market and generate new business opportunities. The publication consolidates itself as an effective way to open doors for lectures, mentoring, courses and specialized consulting.

According to a survey by the Getulio Vargas Foundation (FGV), professionals who invest in the construction of their own brand have an increase of up to 25% in the recognition of their skills, which directly impacts on the generation of new professional opportunities and the expansion of authority in the market.

Book as a marketing tool 

Although many experts accumulate vast experience in their areas, the difficulty in structuring this baggage in a solid editorial format is still a common obstacle.Lack of time, insecurity in writing and absence of a clear methodology lead many to postpone the project of publishing a book. To overcome these barriers, the partnership with a ghostwriter allows the author to focus on sharing their knowledge while a specialized professional transforms this information into a cohesive and engaging narrative.

“Most experts have a lot to share, but do not necessarily master the techniques of writing and narrative construction. The ghostwriter enters this process as a facilitator, organizing the ideas of the author, respecting their essence and ensuring that the content is presented strategically and professionally”, he explains Julianne Guimaraes Amadeu, founder of Alma Publisher.

In addition to structuring the content, the publication of a book provides an effect of expanding the personal brand of the specialist. “With a published work, the professional is seen as a reference in his field of activity, which translates into new invitations to lectures, participation in events, consultancies and other businesses that value the consolidated expertise”, he says.

Build legacy and expand the market

The publication experience goes beyond immediate exposure. The book becomes a long-term asset, capable of strengthening the professional trajectory and generating strategic connections. According to Julyanne Amadeu, the impact of a book on the career can be so relevant that many customers report a significant change in market perception after the launch of their works. “Publishing a book is not just sharing what you know. It is to leave your mark, become a reference and open doors that previously did not even exist”, he points.

The writing journey, however, requires commitment and strategic vision. It is necessary to extract the right stories, connect experiences in a way that builds authority and structure the content focusing on the positioning desired by the expert. 

“Esse is a process that must be conducted in a personalized way, respecting the trajectory of each author and seeking to maximize the impact of the work. Our work is to transform experiences into a narrative that has purpose, relevance and that really speaks to the audience that he wants to reach”, concludes the expert.

Use of AI in digital marketing popularizes, and ends with differentials for companies

There is no denying that artificial intelligence has arrived with everything in digital marketing. Are posts, photos and even logos being developed 100% by the new tool, and the question that remains in the air is: is this good or bad for companies?

In the design part, the Art Director of KAKOI Communication, Dieiniffer Busch, draws attention to the repercussions on the use of the tool.In addition to ethical issues, such as the recent trend that used the creation of Ghibli Studios, there are also practical issues:

“When completely supporting design in AI, there are many things that need to be taken into account. In the case of trademarks, there is the issue of registration; the INPI has strong restrictions regarding the use of elements ready for registration. It is not impossible, but quite difficult. Another point is the result itself. When everyone does the same thing, the differential some”, explains Busch.

In the designer's view, although they are distinct from each other, AIs such as GPT, Gemini, Firefly and others feed on the same bases, that is, previous creations. So, the trend is that, in the long term, publications are increasingly dependent on ads to reach the target audience:

“The question is not to use or not. The tool exists, facilitates the work and will certainly be used. The discussion is: to what extent is it worth abandoning human creation completely in the name of an economy? The cheap can come out expensive very quickly”, concludes.

According to the expert, the rational use of AIs can increase the work of designers and make smaller companies have access to media that were previously restricted to large accounts because of the budget.

Recently, a private school in Curitiba became the target of controversy and memes on the internet for having used AI to make the image of a child on the billboard. With disproportionate hands, the repercussion yielded more problems than enrollment for school and can serve as a lesson for other companies.

Pinterest announces new edition of Inclusion Fund to support new creators

Pinterest is announcing another edition of its Inclusion Fund, celebrating five years of encouraging new content creators, small brands and retailers on their way to growth and connecting with new audiences.This year, the program expands its global reach and includes a new group of participants in strategic markets such as Brazil, Mexico, Colombia and Argentina.

Pinterest Inclusion Fund is an incubation program created to support new content creators, brands and retailers in sectors such as beauty, fashion and lifestyle, who create content and products aligned with Pinterest's inclusive features, such as skin tone search filters, body types and hair. Selected participants will have access to specialized training, strategic tools, educational sessions and financial support through scholarships or advertising credits.

In Brazil, Pinterest is expanding this initiative through a strategic partnership with mLabs, the leading Brazilian social media management platform in Latin America.The collaboration includes one year of free access to the full platform plan, which offers an educational area with specialized courses in social networks.

“Being part of a project like the Pinterest Inclusion Fund is a valuable opportunity for mLabs, which has at the heart of its purpose the success of brands on social media.All selected will have access to mLabs to program content on Pinterest and ensure the frequency of posting, as well as take advantage of numerous other features that the platform offers”, and caio Rigoldi, CEO of mLabs.

The results of the Inclusion Fund demonstrate its impact: users who interact with inclusive resources on Pinterest save 75% plus Pins. Since its launch in 2021, more than 350 participants have received support globally, many of whom have achieved increasing growth. For example, Boutique de Krioula, a pioneer brand of turbans and afro jewelry in Brazil, since joining the Pinterest Inclusion Fund, has registered an increase of 200% in outbound clicks and engagement on the platform.

“Participating in the Pinterest Inclusion Fund was a key turnaround for the Krioula Boutique.As a brand that celebrates African-Brazilian culture, having this support and visibility has allowed us to reach a larger audience and strengthen our digital presence. Pinterest has not only boosted our sales, but also helped tell our story in an authentic and powerful way. Seeing our pieces winning the world is exciting and proof that representativeness matters!”michelle Fernandes, co-founder of the brand.

When new content creators, brands and retailers from all backgrounds have the tools to grow, new ideas flourish, as well as new connections and opportunities.The Pinterest Inclusion Fund exists to make this a reality”, Pinterest agustin Caso Jacobs, director of content strategies at Pinterest for Latin America.

Registration is now open and runs until May 15, 2025, at 23h (brasilia time), for content creators in Brazil, Mexico and Colombia. For brands and retailers in Brazil, Mexico and Argentina, the deadline extends until May 30, 2025.

Since its inception, Pinterest has invested more than US$ 3.9 million in this program reinforcing its commitment to providing concrete tools to help people of all profiles strengthen their presence and relevance on the platform.

Influencers, rewards and gamification: the new formula for brands to win customers and community in 2025

Digital influence and shopping apps are shaping a new model of loyalty and engagement between brands, content creators and consumers. Forget about the old point programs: the new era mixes commissioning, gamification and genuine connection with the community. While brands like Oscar Footwear and Linus bet on ambassador programs to boost sales and strengthen ties with their customers, content creation experts like the LOI Global agency, and technology companies for retail, like Kobe Apps, adapt to show that building lasting relationships with the consumer goes through a new logic.

At Oscar Footwear, the program Oscar Haus Creators it already gathers almost 100 partner influencers in less than a year. Creators with from 10 thousand followers on TikTok (or 5 thousand on Instagram) are commissioned according to the category of followers The greater the number of followers, the greater the value of the voucher. The monitoring of sales is done through the coupons released by each influencer, which are applied on the site before finalizing the purchase. Upon reaching the minimum sales ceiling, the influencer is entitled to the withdrawal of commission. In addition, the group has daily updates on promotions and performance, and also participate in challenges with bonuses, such as: maintaining the minimum sales ceiling, the influencer, the goal of tickets to keep engaged with other.

“O program, with less than a year of existence, has received more than a thousand applications throughout Brazil and has a careful analysis of the profiles to select those that most align with the purpose of the brand”, says Renan Constantino, managing partner of Oscar Footwear Group.

But the bond goes beyond money. It is about affinity, community and belonging 'as shown by Linus, a brand of sustainable footwear that structured its Ambassador Program with a focus on relationship. According to research done by the brand itself, 43% of consumers met Linus through friends or family, and 46% were based on indications at the time of purchase. “From the beginning, we bet on this type of communication in which the greatest strength comes from the community ' and how it interacts naturally and genuinely with the brand”, says Olivia Araujo, Brand Manager of Linus.

LOI, a global agency specializing in influence and performance, reinforces that this model only works when there is authenticity in the narrative.“Marcas do not just want numbers. They seek well-told stories, not just creators with strategy, connection and clarity in the” data, says Felipe Colaneri, founder of LOI. For those who want to stand out in these programs, the tip is to dominate your audience, present good metrics, invest in content with purpose and cultivate the relationship with the brand even outside of commercial actions.

This logic of reward, loyalty and engagement also extends to shopping applications, which gained new functions and protagonism in 2025.“Apps have evolved to become centers of the consumer journey, integrating gamification, personalized missions, cashback and interactions that reinforce the link with the brand”, explains Bruno Bulso, COO of Kobe Apps, a platform that develops retail applications.In practice, the company already brings together cases of retailers with more than 250 thousand active users in apps with points systems exchangeable for products, while others bet on cashback proportional to the average ticket to encourage the return, even in low turnover categories.

According to Bulso, “a loyalty is no longer a differential: it is a must for brands that want to remain relevant. Consumers want to be recognized & well-structured apps are today the most efficient channel for this.”

De creators to customers, the new consumer expects more than a good offer: he seeks experiences with purpose, tangible benefits and authentic relationships. Brands that understand this logic & know how to activate it in the right places, with the right people & & 2025 have great chances to lead the game of influence.

Payface expands presence in Rio Grande do Sul in partnership with Grazziotin Group

THE  Payface, a pioneer in payment solutions by facial recognition, signs a strategic partnership with the Grazziotin Group, one of the largest retail chains in southern Brazil. The initial implementation covered 13 retail stores in Passo Fundo, with expansion already carried out to 34 more units in the south of the country. The initiative seeks to eliminate operational bottlenecks, optimize the payment process and provide customers with a safer and faster journey.

With the implementation of Payface, Creditor and Personal Loan transactions, which were previously formalized through printing and physical signature on paper accompanied by the presentation of an official document with a photo of the consumer, became fully digital, authorized by the transaction solution by facial recognition Payface.

Payface's advanced facial biometrics solution not only simplifies the financial transaction process, but also adds a robust layer of security.The closed-end payment arrangement model adopted by Grazziotin enables financial products such as credit and personal loan to be operated internally, without the intermediation of an external market processor.

“In Grazziotin, we found the ideal scenario to demonstrate the versatility of our solution. Operating on a credit and personal loan model, not exactly a private label card, and which does not involve an external market processor, requires robust technology, and that is exactly what Payface offers: complete integration, high level of security and a fluid experience for both the retailer and its consumer”, says Victor Braz, Payface's Closed Arrangement Director.

Payface, which was born in Santa Catarina, sees the southern region of Brazil as a key part of its growth and expansion of its operations.Focused in 2025 on operations with private label payment methods, the company plans to intensify its presence in the region, expanding the network of partners and consolidating its position as a leader in facial recognition payment solutions in the retail sector.

Martechs gain prominence with solutions that boost digital marketing and attract investors

With the consolidation of digital marketing as a central part in the growth of companies from all sectors, startups specializing in technological solutions for this universe known as Martechs & O. D. gain more and more space on the radar of investors and venture capital funds. The rise of these solutions has been driven by the search for greater efficiency, customization and intelligence in communication with the consumer, especially in a scenario of fierce competition and highly segmented consumption.

According to Grand View Research, the global marketing technology market was estimated at US$ 465.18 billion in 2024, with growth forecast at an annual compound rate of 19.9% from 2025 to 2030. In Brazil, the movement follows the same pace.

Technology as a driver of performance

Among the main attractions of these solutions is the ability to integrate data from various sources - browsing behavior, purchase history, engagement in social networks - TO generate more efficient campaigns, with greater return on investment and less waste of advertising money.The use of artificial intelligence has further enhanced this process, allowing platforms to learn from user behavior, adjust actions in real time and deliver personalized experiences with high accuracy.

For Marilucia Silva Pertile, startup mentor and co-founder of Start Growth, companies that still treat marketing as an isolated function, detached from sales strategy, are falling behind. “Martechs offer just this link: they transform data into practical decisions, reduce inefficiencies and allow them to scale results with” intelligence, he says.

The expert believes that the advancement of marketing technologies has been shaping a new generation of entrepreneurs and managers who operate based on clear metrics and total focus on performance. “A professionalization of the area and the search for plug-and-play solutions that integrate easily into existing systems (increase even more the attractiveness of these startups”, he points out.

From funnel to loyalty

In addition to capturing leads and automating campaigns, Martechs have innovated in loyalty and relationship strategies. Solutions based on artificial intelligence are being used to predict consumer behavior and offer recommendations in real time. Other platforms work with gamification, microsegmentation and dynamic content, adapted to the profile of each user.

Startups like Leads2b have been standing out by offering a lead prospecting and management platform that helps companies increase their sales. With solutions that integrate data and automation, martech allows commercial teams to optimize their processes, identify business opportunities and make more assertive decisions, directly contributing to the growth of organizations.

“We are following startups that started with simple automation solutions and today operate with robust systems, integrating financial, operational and marketing data to make decisions in real time. This is the new standard of excellence”, points Marilucia.

An ecosystem in full maturity

Start Growth, Venture Capital specialized in scalable business and B2B technology, closely follows this movement. Since 2014, the company invests in startups focused on performance and support “mao na mass”, applying its own business structuring methodology.In its portfolio, there are startups that work with direct solutions for digital marketing, communication and business intelligence.

Although the marketing area has historically been one of the last to be automated within companies, the scenario has changed rapidly in recent years.The combination of pressure for results, need for predictability and abundance of data has consolidated the Martechs as protagonists in any growth strategy.

“We believe that Martechs still have a lot of room to innovate, especially in integration with areas such as sales, service and operations. The challenge now is to transform data into practical decisions, and startups that can do this with agility will be at the forefront”, concludes Marilucia.

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