GetNinjas, the largest service contracting application in Brazil, was one of the winners of the Reclame Aqui 2024 Award, which honors Brazilian companies with greater efficiency in customer service, higher problem solving rates, and better reputation with the public.
Nominated in the category Classifieds & General Services, GetNinjas received 22,010 thousand votes, a difference of more than 13,700 for the second place. The presentation of the winning companies took place last Monday (9) and Tuesday (10) in Sao Paulo. This year, the award totaled more than xx million votes, a new voting record.
“Receiving an award like this is already a great achievement, but adding the fourth trophy to our shelf is even more satisfying, especially at a time of significant transformations for the company.We are experiencing profound changes, including strategic partnerships with major market players and greater investment in new solutions and security, always with the customer at the center of our decisions. This recognition reinforces that we are in the right direction and motivates us to continue working with dedication to serve even more people, raising the quality of our services”, said Marilia Dolce, director of operations at GetNinjas.
GetNinjas has a solution index of 96.1% and currently maintains a score of 8.9, in addition to the RA1000 Seal. Through a well-defined strategy, the company has been investing in the area of customer support, especially in the qualification of employees, technical training, better tools for service and better adaptation in the processes to achieve success in the objectives.
The Reclame Aqui Award emerged 14 years ago to recognize the companies that most respect the consumer, valuing service and providing a positive experience. During this time, the award has grown and become desired by companies from all segments of activity that deal directly with the consumer. To date, more than a thousand brands have been recognized.
In GetNinjas, you find experts in more than 500 types of services available in the largest professional hiring application in Brazil. Just download the app “GetNinjas:” customers, register and detail your request. You will receive up to four contacts to choose the one that best meets your needs.
