ChatGuru, a platform specialized in customer service and relationship automation via WhatsApp, has just announced two strategic names to lead its new phase of evolution. Gabriela Vargas takes over as Chief Strategy Officer (CSO) and Fabricio Fonseca as Chief Technology Officer (CTO), in a move that repositions the company in the spotlight of the technology sector in Brazil.
“Bring professionals of this caliber to our operation reinforces our commitment to building a competitive technology company with a strong product, strategic vision and a team ready to deliver what the market demands, and more”, says Fernando Cavalcanti, CEO of ChatGuru.
According to Cavalcanti, more than leadership reinforcements, the new hires represent a leap towards the future.“A company bets on market intelligence, continuous innovation and high performance to scale consistently, focusing on the excellence of the digital experience”, he reinforces.
Gabriela brings a solid career in strategic expansion and product development in large operations in Latin America. With passage through companies such as Zenvia, combines analytical vision, mastery in customer experience and execution capacity. At ChatGuru, she arrives with the mission of leading the next growth cycle with a focus on competitive positioning and sustainable performance.
Fabricio, in turn, is a reference in software engineering and technological architecture. Co-founder of Anapro, acquired by OLX Brazil, has expertise in transforming ideas into robust and scalable operations. Now, he takes on the challenge of taking the technological structure of ChatGuru to a new level of efficiency and innovation.
“O announcement marks a turning point in the history of the company, which is more mature, bold and prepared to occupy space among the major players of conversational technology. With Gabriela and Fabricio on board, ChatGuru not only grows, but projects a new horizon for the” sector, concludes the CEO.