Digital transformation reveals a fundamental pillar in retail, and increasingly ubiquitous applications play an essential role in the buying and selling process. The strategic decision to invest in well-designed tools can generate significant benefits such as optimizing journeys, increasing productivity and even boosting sales. However, ready-made solutions do not always meet the specific needs of a business, taking into account variables such as size, demand and sector.
One strategy that has gained more and more strength in the market is technology low-codeaccording to a recent study by Gartner, It is estimated that by the end of this year, 70% of the new applications will be developed using low coding methodologies. The trend allows creations quickly and without the need for advanced programming skills. Companies gain the possibility of building solutions tailored to their operations, without the complexity of traditional development, with reduced costs and accelerated results.
“A scanning does not have to be expensive and slow, it can be agile, affordable and, most importantly: efficient. What previously took 6 months or even 1 year for the development and usability of a new tool, today in just a few days it is possible to create scalable, secure and fully integrated applications, in an uncomplicated way. It is a guaranteed gain for the operation, in terms of speed, democratization and increased revenue”, explains Jitterbit VP LatAm Sales & CS, Lucas Felisberto.
But, after all, as technology low-code can it truly transform the operational activity of a company? Jitterbit, a global market leader with low-code solutions, has listed 10 applications that can be developed with this approach and that offer the potential to optimize retail operations and increase process efficiency.
1. Approval of shop windows
Shopkeepers can send photos of the windows for approval and the responsible team performs the analysis, approving or rejecting the images with comments. This ensures a more agile communication, in addition to maintaining a uniform visual standard between establishments in the same segment.
2. Control of movement of products
Record and approve inventory movements for companies that need control over the flow of products. A history of movements is also generated, using digital signature to ensure process security and traceability.
3. Salesman commission calculator
Automates the calculation of sales commissions, considering sales made and possible discount coupons, as well as the option to analyze reports more accurately and quickly.
4. Course offerings in sales channels
It can be used by companies to manage and market their offers on training or courses, with the function of registering classes, controlling certification and activating or blocking in different sales channels.
5. Supplier approval
Registration and analysis of suppliers, integrating information directly to the ERP and platform of e-commerce, With the record of each step for greater control.
6. Carrier drive
Optimization of the request process for order withdrawal, obtaining ease for sending requests in a simple way, monitoring the logistics process in real time and agility in the processes.
7. Price management
Efficient control over pricing and channel discounts policy online e marketplaces, marketplaces facilitating the updating of prices and approval of discounts that exceed the defined limits, all integrated with the e-commerce the company.
8. In Loco Audit
Conducting conferences in physical stores, accessing integrated data to verify discrepancies in real time, improving the accuracy of audits and reducing errors.
9. 360° customer service
Centralizing all customer information in a single interface, allows service with a personalized service, extracting data from systems such as e-commerce, CRM e SAC. The application enables the creation of promotions, improving the consumer experience.
10. Supplier portal
Optimization of the management of orders placed to suppliers, enabling the monitoring of all stages, from negotiation to delivery, with action buttons such as “Request accepted”, “Request produced” and “Request dispatched”.
Solutions like these represent the various purposes and possibilities that technology can offer low-code offers for operational optimization in retail, both physically and digitally. Integrated tools provide more agility, customization and autonomy, helping companies to adapt to market needs quickly, productive efficiency and without the need for large investments in programming.
The adoption of technological platforms, which combine innovative and uncomplicated solutions, can be part of a strategic plan for businesses of different sizes and segments, facilitating positive market competitiveness in relation to the constantly evolving digital landscape.