Don't know what to give your mother this year? Zenvia's artificial intelligence helps you in this mission!

Choosing the ideal gift for Mother's Day may seem easy.until you find yourself researching at the last minute, with no idea what suits her.And you are not alone. According to research from YouGov Profiles, more than 70% of people are concerned about what to buy. 

With this in mind, the Perfect Gift Chatbot was born, idealized with Zenvia's generative artificial intelligence, which enables companies to create personal, engaging and fluid experiences throughout the customer journey.

And best of all: it's easy and quick to use. No complicated codes, installation need or hours of research. Just access the link https://zenvia.chat/QHJJi and give a ’i’ to start the conversation. With simple questions and light chat, Chatbot understands the profile of the mother and suggests gift options that have to do with her, intuitively and affordably.

But what about ChatGPT?

While other artificial intelligences require the person to know what to ask (so-called prompts), the Perfect Gift Chatbot does the reverse: it conducts the conversation lightly, exploring the mother's style, her preferences and even if she likes consumable gifts or affective experiences more.

Based on multiple consolidated AIs, the chatbot accesses a broader set of data, delivering varied and assertive alternatives. 

“We created our chatbot to be a support at this special time of the year, in which family ties gain even more meaning. It does not replace the affection of a son or daughter when choosing a gift, but acts as a facilitator, rescuing affective memories that sometimes we do not even remember that we have, inspiring ideas and helping to transform memories into gestures that thrill”, lilian Lima, VP of Technology at Zenvia, said. 

More than practicality, the tool shows how artificial intelligence can also be used to bring people together, helping to turn a simple memory into a gift full of intention.