GetNinjas, Brazil's leading app for hiring services, was one of the winners of the 2024 Reclame Aqui Awards. The awards recognize Brazilian companies with the highest efficiency in customer service, the greatest problem-resolution rates, and the best public reputation.
Listed in the Classifieds – General Services category, GetNinjas received 22,010 votes, a difference of over 13,700 votes from the runner-up. The presentation of the winning companies took place last Monday (9th) and Tuesday (10th) in São Paulo. This year, the awards totaled over xx million votes, a new voting record.
"Receiving an award like this is already a significant achievement, but adding a fourth trophy to our shelf is even more satisfying, especially during a period of significant transformations for the company. We are experiencing profound changes, including strategic partnerships with major market players and increased investment in new solutions and security, always with the customer at the heart of our decisions. This recognition reinforces that we are heading in the right direction and motivates us to continue working diligently to serve even more people, elevating the quality of our services," stated Marília Dolce, Director of Operations at GetNinjas.
GetNinjas has a solution index of 96.1% and currently maintains an 8.9 rating, in addition to the RA1000 Seal. Through a well-defined strategy, the company has been investing heavily in customer support, particularly in employee training, technical skills development, improved support tools, and process optimization to achieve its goals.
The Reclame Aqui Award emerged 14 years ago to recognize companies that best respect consumers, valuing customer service and providing a positive experience. During this time, the award has grown and become highly sought after by companies in all sectors that interact directly with consumers. Over a thousand brands have been recognized to date.
On GetNinjas, you find specialists in over 500 types of services available on Brazil's largest professional hiring app. Just download the "GetNinjas: Clients" app, register, and detail your request. You'll receive up to four contacts to choose the one that best meets your needs.
