New solution integrates convenience services with smart cabinets in condominiums

THE Click Remove, the largest network of smart cabinets in Brazil, announces the launch of the Click One, one convenience service available in all condominiums they own lockers characterized as a subscription club capable of connecting users to various services directly in the building, such as laundries, keychains and seamstresses, the app is also able to optimize e-commerce returns and reverse logistics actions, Offering practicality, safety and time saving.

This practicality represents a significant differential for consumers and companies. According to a report by the National Retail Federation (NRF) and Appriss Retail released at the end of 2023, product returns totaled US$ 743 billion in the same year, which is equivalent to 14.5% of all retail sales in 2023. In addition, a survey by Narvar revealed that 39% of consumers return an item purchased over the internet at least once a month, and 60% are also open to the convenient process of credits instead of being refunded to the store. 

In this context, Click One emerges as a milestone in the evolution of condominium services by integrating technology, sustainability and convenience into a single platform, creating a fluid and efficient experience. Technology not only simplifies the lives of residents, but also contributes to strengthening the position of condominiums as modern spaces and aligned with the demands of the contemporary consumer. The application offers different subscription plans with exclusive discounts and benefits, in order to ensure that users can choose the option that best suits their needs. 

“Following the commitment of Click Remove with convenience and practicality within the condominiums, Click One is born as a new solution to expand the services that can be accessed through the” smart lockers, he says Gustavo Artuzo, CEO of Clique Retire“With the integration of convenience services, we want to create a reliable and easily accessible supplier network for residents, as well as reinforce the incidence of sustainability in our portfolio by optimizing reverse logistics and reducing carbon emissions associated with displacement to access external services”, he adds.

The solution aims to meet the administrative needs of users to increase the free time available in everyday life. According to data collected by the company, Click One effectively contributes to the reduction of up to 30% in time spent on day-to-day tasks, such as sending clothes to laundry or returning products from e-commerce. In addition, residents of condominiums can save financially, with discounts on more than 24 thousand brands available exclusively in the application.  

“To expand the reach and quality of the solutions offered, we have strategic partnerships, such as Nestle and Gaia Greentech, for reverse logistics, as well as services such as laundries and reliable shoe stores.With the specialized curatorship of our team, we aim not only to facilitate the day to day and relieve the pocket of users, but also gradually create a network of professionals and establishments of high added value”, a complements Artuzo. “this network, in addition to benefiting residents, also strengthens the local economy by connecting small businesses and service providers to a qualified and engaged” audience.

Regarding sustainability and ESG principles, the initiative of Clique Retire enhances the correct disposal of electronic waste and other materials through reverse logistics integrated into the app, reinforcing the company's commitment to a greener and sustainable future. With the convenience of services associated with the condominium, it also contributes to reducing carbon emissions by eliminating the need for travel to access external services.

Finally, Click One stands out for its ease of use. With an intuitive and friendly interface, the application allows users to manage all services with a few clicks, receiving real-time notifications about the status of their requests. 

The Click Remove platform is available for Android and iOS.