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OmniChat expands its presence in Chat Commerce with native integration for Magento and Shopify

THE OmniChat, a leading Brazilian chat commerce platform, has just announced its native integration with the Magento and Shopify e-commerce platforms. More than just integrating systems, the novelty positions OmniChat artificial intelligence as a central element of the operation: autonomous sales agents start using, in real time, data from integrations with e-commerce platforms to enhance results in a personalized and automated way.

The new integration layer includes the use of generative AI applied to sales, with Whizz Agent, the autonomous sales agent developed by the company.The agent acts as a human seller, in real time, recommending products, answering questions and leading the customer to conversion & everything in a personalized and scalable way.

From native integrations, Whizz can send products, collections and checkout links straight into the conversation, automate receptive routines such as tracking and order status, issuing invoices and second-way tickets, as well as activate cart recovery campaigns and, with VTEX, payment reminders via PIX and order status.

With the new integrations, the company becomes the platform with the greatest coverage among the main players of e-commerce, with native connectivity with VTEX, Magento and Shopify '.

“In addition to the VTEX integration we already offer, the expansion of the scope for Magento and Shopify strengthens our positioning as the most complete sales ecosystem assisted by conversational channels. Integrations such as these simplify adoption and leverage a fluid digital buying journey”, says Mauricio Trezub, CEO of OmniChat.

Plug & play to scale sales in chat

The differential of the new integrations is not only in native connectivity, but in the ability of autonomous agents to transform e-commerce data into sales interactions with context and customization. Among the functionalities of AI are:

  • Consultation and recommendation of products and collections in real time, Based on stock, history and consumer profile, 24h a day and 7 days a week.
  • Generation and sending of checkout links instantly, reducing friction and conversion time.
  • Answer questions and conduct the buying journey from end to end, as a human salesman.
  • Activation of smart campaigns cart recovery and payment reminders (including via PIX, with VTEX).

Currently, more than 500 brands use OmniChat to boost their results through conversational sales, including Decathlon, Acer, Natura, La Moda and AZZAS 2154.

ERP in the digital era drives corporate efficiency

In a scenario marked by the acceleration of digital transformation, the systems of Enterprise Resource Planning (ERP) consolidate as strategic foundations to boost operational efficiency. More than management tools, these platforms evolve into intelligent ecosystems, integrating disruptive technologies such as cloud, Internet of Things (IoT) and Artificial Intelligence (AI) to respond to the demands of a hyperconnected market.

Initially focused on transactional stability and data integrity, ERP has become a strategic element, shaping the digital transformation journey of companies.In a combined scenario of historical robustness and with new analytical capabilities, embedded intelligence and automation journeys, ERP becomes a cog for innovation, making room for a new approach to services.

Transition to cloud-based ERP

Migration to models cloud-based gartner data indicates that 85% of large enterprises will adopt cloud ERP by the end of 2025, driven by advantages such as dynamic scalability, reduced operating costs and continuous upgrades. Eliminating hardware investments and ensuring remote access with integrated disaster recovery transforms business agility, enabling organizations of all sizes to adapt to market fluctuations in real time.

Universal mobile access

Demand for ubiquitous access requires ERPs to transcend physical boundaries.Rugged mobile features, with intuitive interfaces similar to consumer-grade applications, allow employees to approve production orders, track financial metrics, or manage supply chains directly from smartphones. This portability not only eliminates logistical bottlenecks, but also synchronizes critical decisions with the speed of modern business.

Embedded Business Intelligence

The era of intuition-based decision-making is gradually coming to an end. Contemporary ERP platforms incorporate predictive analytics and interactive dashboards, consolidating as single sources of truthby integrating data visualizations and self-service reports, they eliminate fragmentation between systems and deliver actionable insights from cost optimizations to demand forecasts. According to Grand View Research, this move will contribute to the ERP market reaching US$ 64.83 billion by 2025, with annual growth of 11.7%.

AI and Machine Learning in process autonomy

Machine learning algorithms are rewriting the logic of ERPs. By analyzing historical and behavioral patterns, these solutions not only automate repetitive tasks, but anticipate failures in production lines, customize workflows, and refine tax forecasts with increasing accuracy.Forbes projects that by 2025, more than 90% of enterprise applications will integrate AI, a leap that redefines human-machine interaction, transferring reactive functions to cognitive systems.

Connecting smart businesses with IoT

The convergence between ERP and Internet of Things materializes the vision of smart enterprisesensors embedded in physical assets, from industrial machines to logistics vehicles, feed systems with real-time data, allowing algorithms to detect anomalies, adjust delivery routes or optimize energy consumption autonomously. This interaction between physical and digital worlds not only eliminates manual intermediaries, but creates virtuous cycles where each operation generates intelligence for the next.

The future is already contextual

Even with all the benefits, ERP transformation still presents a key challenge, which is perceived cost x delivered value. There are still challenges of perception about return on investment (ROI), especially for companies that adopt migration in a partial or conservative way.

Looking ahead, the tools that support the upgrade with the growing maturity and consolidation of practices such as clean core and cloud-first strategy, the scenario becomes more promising for companies that decide to move forward.

While traditional ERPs were limited to recording transactions, the new generations of these systems act as digital orchestratorsthe combination of cloud computing, ubiquitous mobility and prescriptive analytics draws a picture where efficiency ceases to be metric to become a continuous, adaptive, proactive and, above all, invisible process. For companies that aim for digital maturity, the message is clear: integrate or lag behind.

What can artificial intelligence do for your business?

Artificial intelligence (AI) is no longer a trend to become an essential tool in the transformation of business management. More than automating processes, AI has the potential to redesign the way companies operate, optimize resources and make decisions. By integrating this technology into the business routine, it is possible to achieve significant productivity gains, reduce costs and create a safer and more strategic environment for business performance.

AI stands out for its ability to learn from data and adapt to different contexts. This means that, unlike traditional software, which always operates in the same way, AI can evolve according to the needs of the company, offering increasingly accurate and aligned responses to business objectives. This feature allows operational tasks such as reporting, performance analysis and data management, for example, to be performed more quickly, freeing time and energy to focus on strategic decisions.

“If I had to define in one word what artificial intelligence represents for companies and businesses, this word would be: efficiency. It expands our ability to see paths, optimizes the use of time and makes room for more strategic decisions. With it, it is possible to do more & better & BETTER IN less TIME”, says Joao Maia, director of strategies and business at Venturus.

In addition, automation enabled by artificial intelligence also contributes directly to the safety and efficiency of repetitive tasks or those involving operational risks.In contexts where demands require excessive effort from professionals, AI makes processes more reliable and less vulnerable to human failures. The result is a significant gain in agility, predictability and scalability for the business.

Thus, for a complete and invulnerable operation, data security becomes one of the main foundations for the differential of having an AI of their own. By adopting internal solutions, companies ensure that sensitive information remains protected in a controlled environment, strengthening information governance and ensuring compliance with regulatory standards.

“For companies, having their own AI is a great competitive and institutional differential. When this technology operates in a safe environment, capable of protecting and processing internal data, it further enhances its value by identifying patterns and correlations that would hardly be perceived only by human analysis. Becoming an active principle in the expansion of business”, exalts the Venturus director.

In an increasingly competitive scenario, artificial intelligence presents itself not only as a technological solution, but as a true engine of growth and innovation. By adopting AI strategically, companies pave the way for more informed decisions, smarter operations and a more robust and strategic market positioning.

Koin leads BNPL in Brazil and follows a global trend of accelerated growth

The model Buy Now, Pay Later (BNPL) continues to curve upward on the global scenario and gains strength also in Brazil. In 2023, the global volume of transactions via BNPL reached US$316 billion 18% high compared to the previous year & the projection is for annual growth of 9% until 2027, reaching US$452 billion in movements, according to data from the Global Payments Report, 2024.

The trend already impacts consumer behavior and the payments sector, driving the integration between BNPL and traditional credit by banks, technology companies, retailers and regulators. In Brazil, Koin 'fintech specializes in simplifying digital commerce & has been standing out as a pioneer and leader in the development of the modality, with solutions tailored to the digital journey of the consumer and the reality of national retail.

In Latin America, the scenario is of development. In 2023, BNPL represented only 1% of the volume of transactions in regional e-commerce. However, the projection is of accelerated growth, with an annual rate of 35% between 2023 and 2026, according to data from PCMI (Digital Payments and E-commerce in Latin America 2023-2026).

In Brazil, the model is also beginning to gain strength.A Morgan Stanley survey based on 150 e-commerce sites revealed that 18% already accepted BNPL in the first quarter of 2024. Although the number is still modest when compared to markets such as Mexico and the United States, the trend is of significant expansion.

“esse advancement is strongly driven by consumer behavior, which increasingly seeks flexibility and payment options that fit their needs. At Koin, we are focused on offering secure and affordable solutions, allowing more people to have control over their purchases without compromising their” budget, explains Raphael Valente, Chief Risk Officer of Koin.

In addition, in Brazil, the environment is especially favorable. The culture of installment has deep roots, dating back to the 1980s and 1990s, in a period of economic instability and scarce credit. With the consolidation of e-commerce, the popularization of Pix and the barriers to access to credit via card, BNPL emerges as an evolution of this behavior, more flexible, digital and accessible. “Parcelling has always been part of the Brazilian consumer habit. BNPL modernizes this experience, making access to credit simpler, inclusive and adapted to the needs of the digital consumer”, says the executive.

This movement occurs amid the growing digitization of payment methods in the country. According to the Febraban Survey of Banking Technology (2024), seven out of ten banking transactions in the country are carried out via mobile devices 251% jump between 2019 and 2023. In addition, 72% of digital users are considered heavy users, Performing more than 80% of its transactions through digital channels. Approach payment, for example, was adopted by 61% of card users in 2024, up from 48% in the previous year, according to ABECS data.

In this scenario, the executive highlights that Koin was born with the purpose of democratizing access to responsible consumption.“Today, in addition to being a reference in the BNPL sector, we work to foster a healthy credit ecosystem in Brazil, in partnership with retailers and players in the financial market”, reinforces the CRO of Koin, highlighting the strategic role of fintech in the development of the model in the country.

With a strong retail presence, cutting-edge technology and a focus on customer experience, Koin continues to lead the adoption of BNPL in Brazil, contributing to make credit more accessible, secure and integrated into the new digital reality of consumers.

Professional at“cara of the company”: what are the risks?

The image of a company goes beyond a mere logo or slogan. Certainly, you know some business that became famous and represented by some CEO, founder or professional, who become “a face of the company” 0 as occurred with Apple, Tesla, and many others. This personification, however natural and often inevitable to occur, is not always something 100% positive to the parties, something that deserves to be looked at with greater attention in order to avoid image risks that harm operations.

There are several ways in which a corporate personification can take place, either by representing the culture and values of the brand in a particular professional (something more directed from the door inside), or in a more marketable aspect, where customers recognize a certain person as someone influential in commercial agreements, who solves the problems or with whom they accept to relate in the acquisition of the products or services offered.

For the business community, having this personification can be advantageous to some extent, considering their power of influence before a greater representation in the market, increased sales and partnerships signed. However, negatively, end up at the mercy of this talent for various operational issues, with a high risk of suffering large losses if this professional resigns.

In the long run, this is a concern that needs to be on the radar of companies, being able to make key turns along their journey through a solidified culture that does not depend on one or a few people to thrive.

Looking at the Tesla scenario, as an example, as much as electric cars are taking over Europe, sales of the American company fell 45% in January this year, compared to the same month of 2024, according to the European Association of Automobile Manufacturers (ACEA). The reason for this is mainly due to the political position of Elon Musk, the great embodiment of the brand, which has generated a series of disagreements that not only triggered protests, but also caused Tesla shares to plummet more than 25% in the last month.

This situation reflects the dangers that a professional who has the “cara of the company” can cause, not only for the organization itself, but for the talent itself. After all, if you want to disconnect from the business and follow a different path, how will you eliminate this association in a new opportunity and detach, without there being any reflection or influence of your previous experience to another brand?

The impacts of personalization can reach companies of all sizes and segments, as well as all professionals in different chairs. A huge challenge to be overcome that does not have a cake recipe as a response to mitigate any obstacles, being something that needs to be followed with maximum care at all times by all involved, seeking not to centralize this image and responsibility in only one professional.

It is essential that companies have this concern with corporate prosperity, considering, of course, the satisfaction and growth of their teams, but prevailing the competitive prominence of the brand, protecting its culture and shielding itself against an extremely influential personification. Thus, the chances of suffering a movement that brings something abrupt to either side are minimized, valuing the best possible business performance and its good reputation in the segment.

Northeast Logtech bets on AI to make highways safer

Infleet, a Brazilian company of technological solutions for fleet management, closed its balance sheet in 2024, which pointed to a growth of 120% in the last year.For 2025, the objective is to intensify this expansion, investing in safety. The company has contributed resources in artificial intelligence in its solution that reduces traffic accidents: the vehicular camera that detects and analyzes the behavior of drivers.

Reaching the R$ 18 million mark in pickup rounds, the startup projects to expand its customer portfolio . TODAY there are 700 nationwide.Infleet fleet management solutions impact up to 40% reduction in maintenance costs, promote savings of 25% in fuel consumption and increase in 20% the productivity of those who drive.

The co-founders of the startup, Victor Cavalcanti and Vitor Reis (respectively, CEO and COO of the company), are just smiling from ear to ear, when they make the balance of 2024 and project 2025. “It was a period of decisive achievements. In addition to attracting investments, we were awarded the Black Founders Fund, we figured in the 100 Startups to Watch and GPTW”, says Cavalcanti.

The Black Founders Fund is a Google for Startups program, which applies resources in startups founded and led by blacks (Vitor Reis case. Already the 100 Startups to Watch is a survey of the magazine Small Business & Large Business (PEGN), in partnership with EloGroup, Innovc, Economic Value and Business Season, which highlights innovative companies. Figuring in this list is to be in evidence for investors, entrepreneurs and professionals. In turn, the GPTW (Great Place To Work) is a ranking of homonymous organization that points out the best companies to work.

“A Infleet has already captured R$ 18 million in venture capital resources. Now, we are looking for an even faster growth in” in 2025, say Cavalcanti and Reis.

Currently, Infleet solutions include telemetry, vehicle camera, real-time fleet monitoring, preventive and corrective maintenance planning, digital checklist and data analysis, with detailed vision of vehicle performance, allowing to identify patterns and trends, such as fuel consumption, maintenance and uptime.

Another tool makes the organized control of the offences committed by drivers, facilitating the registration, monitoring and resolution of fines, which helps to avoid the accumulation of unpaid offenses and possible legal problems for the company.

The vehicle camera, for example, has artificial intelligence features. It consists of cameras installed in vehicles and that analyze the driver's driving and behavior. The devices have the ability to identify fatigue faces, gestures that denote distraction or lack of care, cell phone use, among other details that contribute to accidents and accidents.

What is missing in most brands?

In a survey conducted in 2023 by Sebrae, it was found that Brazil and therefore Brazilians are one of the people who most seek to undertake. We occupy the 8th position in the global ranking of entrepreneurs, with 30.1% of the adult population involved with the business world.In 2024, according to another study by GEM, this number rose to 33.4%, representing a third of our population. These data show that the growing desire and attempt to undertake of Brazilians is remarkable. However, several end up performing their actions without a direction, which impacts the very negative growth, of form, the very negative growth of these companies. 

Although it is interesting to reflect on the reasons that lead this number to be so high in Brazil, we need to strengthen attention in the analysis of the mortality rate within the sector. In a study conducted by IBGE in 2022, as an example, 60% of companies in Brazil do not survive after five years of activities. A very alarming fact for all who seek to open their businesses: although Brazilians have a very strong entrepreneurial spirit, many are disappointed with the results and have no outlets other than to announce the bankruptcy of the business. But why does this happen? 

According to another study conducted by Sebrae, based on RFB data and field research conducted between 2018 and 2021, the three main factors that cause business failure are: poor personal preparation, poor business planning and poor business management. 

On the one hand, Brazilians seek to undertake, and this should be praised. However, the creation of enterprises without proper planning and personal preparation only results, in most cases, in money being thrown away. 

Analyzing most companies through the marketing perspective, many have no differential, and it is necessary to understand that having one or several differentials, currently, is essential to even start walking this “road of the entrepreneur”.  

To illustrate, imagine that a possible customer is looking for a shirt. Between two companies, one of them has differentials in their values, payment methods and even in actions aimed at the environment. On the other hand, the second company was recently created, has no differentials and, in addition, presents forms of payment more rigid than the competitor. It is evident that the final consumer will definitely choose the first option. 

Brands that do not have differentials will be treated as commodities. These are only different places that sell the same “arroz and” beans, without competitive differential, without attractiveness.This was also proven in another study conducted by Think Consumer Goods and released by Google, which found that 64% of Brazilians do not have preferred brands and take into account factors such as price and personal values to make their product choices.  

In Generation Z (GenZ), formed by born from 1995, brand infidelity reaches 65%, still according to the research. It can be inferred from this research that Brazilians, especially this generation, will look for brands that align with their values, and may stop buying in large chains to go in a small venture that presents interesting differentials in the eyes of the consumer.  

This scenario shows that if you do not have differentials, potential customers will stop buying in your trade to go to the competitor that has these points of individualization. The market today has become complex and, because of this, brands that think about selling products as commodities will not be able to thrive.  

While some sell a shoe, others sell a Nike running shoe, in a chain of stores that has a commitment to sustainability, solidarity and social responsibility actions, focus on customer experience, appreciation of human values, digital engagement with purpose, etc. Everything will depend on how you position yourself and differentiate from those who do the same as your business. 

Oracle helps customers navigate the complexity of global trade and pricing

Oracle has added new business management features to the Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) to help organizations manage the complexities of import tariffs and trade agreements.The latest updates to the Oracle Fusion Cloud Global Trade Management enable customers to automate global supply chain processes, increase order shipment visibility and improve decision making.

“supply chain leaders are excelling at the moment, seeking new ways to manage their business with global trade agreements and international tariffs in a constantly changing landscape of”, said Chris Leone, executive vice president of application development at Oracle.“To help our customers with this complexity, we have added new capabilities to Oracle Global Trade Management that enable these leaders to respond quickly to change and minimize disruption to their global supply chains

Oracle Global Trade Management enables organizations to centrally manage international business processes, increase visibility and control over orders and shipments, minimize tariff exposure, and adapt to rapidly changing business regulations.The latest features include:

  • Classification of products with artificial intelligence: helps logistics managers quickly and accurately sort new and modified products based on tariff schedules, export control lists, and ammunition lists, using machine learning-based product classification.
  • Support for the US foreign trade zone: helps logistics managers defer or reduce tariffs and exposure on U. S. imports by managing the status of the foreign trade zone, auditing inventory levels, and generating foreign trade zone reports.
  • Relief in the processing of the commercial incentive program: helps logistics managers mitigate the impact of tariffs on the supply chain and better utilize tax return programs by tracking goods and fees from import to export.
  • Reports of the commercial incentive program: helps logistics managers reduce costs by quickly generating the data and reports needed to prepare and record return complaints to customs authorities.

Part of Oracle Fusion Cloud Applications Suiteoracle Cloud SCM enables customers to seamlessly connect supply chain processes and respond quickly to changing demand, supply, and market conditions.In addition, embedded AI acts as a consultant to help analyze supply chain data, generate content, and augment or automate processes to help improve business operations and create a resilient supply network in the face of change.

To learn more about managing global trade, visit Global trade checklist: 3 ways to navigate complexity

For additional information about Oracle Cloud SCM applications, visit oracle.com/scm

Get ready for Generation Alpha: how they will reinvent CX

We are concerned about Generation Z (those born between the mid-90s and early 2010) that we are not paying attention to one fact: the older “ of the next generation, Alpha 2010 to the time we are 2010 are already teenagers. 

These children, daughters of Millennial parents and in some cases, Generation Z, grew up in an environment fully immersed in connected devices, social networks and streaming platforms, where information circulates at a totally different pace than for their Millennial parents. 

The almost constant presence of screens and virtual assistants has made their contact with digital become almost organic, shaping not only the way they learn, but also the way they perceive the world and interact with brands. In this light, the Alpha Generation anticipates behaviors that, in the coming years, should become the pattern of consumption and interaction, decisively influencing Customer Experience (CX) strategies.

The notion of experience, for this group, exceeds the traditional expectation of a good service or a functional product. They were exposed from an early age to personalization and convenience in virtually all spheres of their lives: from on-demand entertainment, where they choose what they want to watch at any time, to smart devices that learn preferences and habits inside the home. 

This early contact with digital tools creates a relationship of trust and, at the same time, of demand: it is not enough for a company to offer an efficient service channel; it is necessary to be agile, connected and genuinely concerned with understanding and anticipating needs. For brands, the message is clear: anyone who does not create channels and integrated experiences, fast and that reflect values such as inclusion and sustainability risks losing relevance in an increasingly close future.

The power of the first generation 100% digital

While many executives have already mapped out the importance of digital natives in business transformation, the Alpha Generation takes this concept to another level. 

If Generation Z had to learn and adapt to technologies that emerged while growing up, Alpha children, in turn, arrived in the world with tablets, smartphones and voice assistants already consolidated.This generation did not live the transition; it is directly in digital reality, without language barriers or custom. Everything seems natural, from interacting with devices without keyboards to absorbing content on gamified platforms that mix education and entertainment.

For CX leaders, this implies rethinking what it means to connect” with the customer. Models based on linear processes, with predefined touchpoints, tend to become obsolete. The Alpha Generation demands a fluid and ubiquitous approach, expecting brands to be able to respond in any context, in any channel, without loss of continuity. 

An eight-year-old, for example, will not understand why a music application is not integrated into the family's smart speaker or why there is a mismatch of information between e-commerce and the physical store. This level of demand accompanies the child at each stage of his or her maturation. When she becomes a young consumer in search of products and services, she will have little patience with brands that do not offer a perfect journey or that do not offer interaction options based on voice, augmented reality and other features that, for her, will already be standard.

There is also a relevant factor linked to instantaneity.The Alpha Generation has become accustomed to having everything quickly, from deliveries to software updates, and rarely waits days for a problem to be solved. This faster pattern of consumption affects the entire business ecosystem, encouraging changes in the logistics structure, service and exchange and return policies, for example. It is not just a matter of convenience; it is a paradigm shift in the way consumer relations are expected to happen. This first generation fully digital wants and will require more intuitive technologies, frictionless processes and brands that communicate clearly.

A new perception of value

When we analyze how Generation Alpha sees the value of a product or service, we see a strong emphasis on emotional factors and connected to a global vision of impact. The concern with sustainability, ethics and social responsibility of companies is not a distant accessory for these children, but an important part of what they learn in school and on the internet. 

They see digital influencers talking about environmental causes, observe initiatives from major brands that promote awareness campaigns and create a sense that all this is part of a larger package when choosing who to relate to. They are, in essence, small consumers who, in the future, will bring this mindset to the labor market and to more complex purchasing decisions.

For CX leaders, the message is clear: the customer experience should not be limited to optimizing steps and interfaces. It is necessary to incorporate values that translate care for people and the planet. The Alpha Generation probably will not forgive greenwashing actions or superficial campaigns that have no real basis. This transparency, combined with authenticity, will be fundamental to create lasting relationships. They may not even express this formally while they are children, but the fact is that they grow attentive to the movements of brands, absorbing which companies act in a genuine way and which only pretend to care.

Building experiences for a different tomorrow

In a few decades, Generation Alpha will be the dominant group of consumers and market influencers. It is in this horizon that current leaders need to aim. What we now consider “futuro” will be the reality of these new decision makers, either as end users or as managers within their own companies. This perspective reinforces the need for consistent preparation, which involves, above all, the adoption of new technologies and the creation of flexible service ecosystems.

In parallel, CX executives need to remember that this generation was born in a context of climate change and disruptive global events, such as the COVID-19 pandemic.These children grow up with the notion that the world is unstable and that crises can happen at any time. This perception of vulnerability makes them value resilient brands, able to adapt, act with social responsibility and create safe and reliable environments.It is not just about delivering a good product, but transmitting a sense of security and coherence with the values propagated.

Finally, it is important to recognize that, although still small, the Alpha exert influence on the consumption habits of their families and, soon, on the labor market. They are surrounded by opportunities to express themselves and already learn to negotiate from an early age.They are accustomed to question and issue opinions about what is fair, ethical or sustainable, and take this to consumer choices. The key word for those who plan the future of CX is readiness: readiness to evolve platforms, readiness to embrace new formats of interaction and readiness to align to principles that go beyond immediate profit. 

The Alpha Generation arrives armed with broader, deeper expectations and a critical sense that challenges the status quo. Whoever listens to this will have the chance to shape a long-term relationship, while those who remain stagnant risk becoming obsolete in the face of a new perception of the world.

Threat Intelligence is a weapon to predict new ransomware attacks

That Brazil is a huge barn for cybercrime, and more and more companies suffer from ransomware.WE already know. But what can organizations do to face this complex scenario? The general context is alarming, and requires organizations to invest in adopting a proactive stance when it comes to cybersecurity. And it is in this sense that threat intelligence, or Threat Intelligence can be used to prevent possible attacks.

Recent statistics show an exponential increase in the number of attacks, with cybercriminals employing increasingly sophisticated techniques to exploit vulnerabilities.These attacks involve encrypting critical company data, followed by a ransom demand to restore access.However, simple data recovery is not the only problem; disruption of operations, loss of customer trust and possible legal repercussions are equally devastating.

And there is another problem: the events themselves, although they cause a shock to the victim IO are always the same. If you are a security manager, I am sure you know two or three cases of ransomware with subsequent data hijacking in which the criminals had one modus operandi the problem is that most criminals work with the idea that IT managers still consider that this will not happen to them.

Threat intelligence enables security teams to collect, monitor, and process information regarding potential active threats to the security of the organization. The information collected includes details about cyber attack plans, methods, malicious groups that pose a threat, possible weaknesses in the organization's current security infrastructure, and others.By collecting information and conducting data analysis, Intel Threat tools can help companies proactively identify, understand, and defend against attacks.

Artificial intelligence and machine learning in war

Intel Threat platforms can also utilize Artificial Intelligence and machine learning with automated correlation processing to identify specific cyber breach occurrences and map behavior patterns across all instances. Behavioural analysis techniques are often employed to understand the tactics, techniques and procedures (TTPs) of attackers. For example, by analyzing botnet communications patterns or specific methods of data exfiltration, analysts can predict future attacks and develop effective countermeasures.

Sharing threat intelligence across different organizations and government entities significantly extends the reach of Intel Threat platforms, meaning companies in similar industries can share information about specific incidents as well as mitigation strategies.

Threat Intelligence systems also help security analysts prioritize patching and updating to mitigate vulnerabilities exploited by ransomware attackers, and also to configure more efficient intrusion detection and response systems that can identify and neutralize early-stage attacks.

Strategic for the C-Level

For top management, threat intelligence offers a strategic vision that goes beyond simple data protection. These systems enable the most efficient allocation of security resources, ensuring that investments are targeted to the areas of greatest risk.In addition, the integration of Threat Intelligence with the business continuity and disaster recovery plan ensures a coordinated and effective response to incidents, minimizing downtime and financial impacts.

Implementing a Threat Intelligence solution, however, is not without challenges. The accuracy of the data collected is very important, as incorrect information can lead to false alarms or a sense of false security. Adapting organizations to the constant changes in the threat landscape also requires a robust cybersecurity culture and continuous staff training.In addition, managing large volumes of data and integrating different sources can be complex and require an advanced technological infrastructure.

However, the benefits far outweigh the challenges.The ability to predict and counteract ransomware attacks before they occur ensures a significant competitive advantage. Enterprises that take a proactive, Threat Intelligence-based approach not only protect their digital assets, but also ensure the continued trust of customers and stakeholders.By integrating threat intelligence into the core of security strategy, businesses can not only respond faster, but also anticipate and neutralize future attacks, ensuring long-term continuity and success.

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