OmniChat launches OmniCast: Real success stories in chat commerce

Leader in chat-commerce in Brazil and WhatsApp Business Solution Provider (BSP), the OmniChat announces the launch of OmniCast, a biweekly videocast that will bring together success stories, market insights and future perspectives on the use of messaging channels in business transformation. The project that debuts on the 16th arrives to strengthen the dialogue between brands seeking to enhance their digital presence through omnichannel strategies.

OmniCast will be available on multiple platforms, including YouTube, Spotify and social networks like Instagram e LinkedIn, Allowing marketers, sales and customer service professionals to follow discussions in the format of their choice.

“The idea came to connect our customers and partners around the best practices of chat commerce. With this new space, we want to show how companies are transforming their operations and results by centralizing their communication channels in an integrated” strategy, explains Mauricio Trezub, CEO of OmniChat and host of OmniCast.

Each episode, the videocast will receive representatives from different market segments, from customers using the OmniChat platform to partners. Guests will share real-world experiences on how they automated processes, increased sales and improved the customer experience.

OmniChat was founded in 2016 and currently serves more than 500 brands, offering technology that combines artificial intelligence and humanized service to create complete communication experiences. The platform operates in the SaaS (Software as a Service) model and provides companies with operational cost savings while enhancing sales results and customer satisfaction.

The first episode of OmniCast will feature a renowned fine gift brand that has managed to increase revenue with the use of Whizz, the AI of OmniChat.