Zebra study with Oxford Economics: Workflow automation drives 20% productivity increase

THE Zebra Technologies Corporation, Global company in digitizing and automating workflows to deliver intelligent operations, announces a new search in collaboration with Oxford Economics, the study shows how modernizing frontline workflows with technologies such as artificial intelligence (AI), automation and data increases profitability and elevates the customer experience.

The survey also highlights the transformative impact that enhanced workflows can have on retail, manufacturing, transportation and logistics sectors. For example, retailers reported a 21% improvement in customer satisfaction, manufacturers noted a 20% increase in employee productivity, and transportation and logistics leaders reported a 21% growth in productivity with more efficient workflows.In addition, the study indicates that AI investments help organizations gain real-time visibility, generate actionable insights, and increase efficiency.

Optimizing frontline workflows drives financial growth

If the 20 largest organizations on the Forbes Global 2000 list in each of these retail, manufacturing, transportation, and logistics sectors achieved significant improvements in their frontline workflows, Oxford Economics estimates that each company could achieve, on average, US$ 3 billion in additional revenue and about US$ 120 million in extra profit.

Organizations that adopt intelligent operations & integrating advanced technologies such as AI, automation and data with human experience to optimize business processes & AI have made significant gains.The study points out that:

• Retailers achieved up to 1.8 percentage point of revenue and profitability growth by improving inventory management priority workflow.
• Manufacturers that optimized their core flow of control and quality assurance saw a 2.4 percentage point increase in revenue growth and a 1.4 percentage point improvement in profitability.
• Shipping and logistics companies that optimized key delivery and inventory flows recorded growth of up to 3.4 percentage points in revenue, with a similar increase in profitability.

“Retail, manufacturing and logistics are being redefined at the workflow level & & & & & & & & & & & & & & & & & & & & & & & & & & & 3.Survege drives growth, increases frontline productivity and improves the customer experience”, he says Joe White's, Chief Product & Solutions Officer, Zebra Technologies.“Smart operations simplify complexity by combining the best of advanced technologies with people on the frontline, enabling organizations to adapt quickly and thrive in competitive markets

Investments in technology, including AI, yield tangible benefits

The study entitled“Impact of the” Intelligent Operations indicates:

• Retailers are testing AI to tackle critical areas such as loss prevention, risk detection and inventory optimization.
• More than two-thirds of transport and logistics organizations and nearly half of manufacturers have already implemented AI in inventory management, demand forecasting, and predictive analytics.
• Advanced tools such as RFID and computer vision are essential to increase operational visibility and efficiency in different industries.

From the warehouse, production line, retail corridors to the hospital bed, Zebra offers solutions that help organizations address persistent challenges such as labor shortages and changing consumer expectations.The new Zebra brand platform, “Better Every Day” (Best Every Day) reinforces the company's commitment to delivering smart, connected solutions and services that continuously improve frontline performance, agility and responsiveness in critical workflows.

“A Zebra Technologies empowers organizations of all sizes around the world to continuously drive more efficient processes and adapt to” changes, he says Bill Burns's, CEO (Chief Executive Officer) from Zebra Technologies.“Our powerful portfolio of connected edge solutions, asset visibility and intelligent automation is specifically designed to support modern workflows and optimize the way you work every DAY”.

Through deep industry knowledge and a global ecosystem of partners, Zebra harnesses the power of these advanced technologies in a portfolio of products and solutions that enable organizations to:

• Capture and act on real-time data, making faster, smarter decisions.
• Standardize repetitive tasks, reduce manual errors, and increase consistency.
• Redesign workflows for greater simplicity, speed and productivity.
• Use AI on the front line to drive continuous innovation at the point of execution.

MAIN CONCLUSIONS

• According to research from Zebra Technologies and Oxford Economics, retailers, manufacturers, as well as transportation and logistics companies have recorded significant increases in revenue and profitability by optimizing frontline workflows.
• Industries are increasingly adopting AI for predictive analytics, inventory management and risk detection, while tools like RFID and computer vision increase operational efficiency.
• Zebra's new brand narrative, “Better Every Day”, reaffirms the company's commitment to empowering organizations through automation and AI, creating new ways of working that make everyday life better.
• For more information, visit this one page at Zebra.com.

METHODOLOGY

Zebra Technologies commissioned a global survey from Oxford Economics, conducted through a combination of interviews and econometric analyses. 1,000 senior executives from the retail (400), manufacturing (400), transportation and technology (200) sectors participated in the US, Mexico, UK, Germany, India, Japan, Australia and New Zealand sectors.The focus areas included inventory management, quality control, delivery operations, material handling and loss prevention workflows. A regression analysis was applied to correlate improvements in workflows with financial performance metrics.