THE 99Pay99, announces the arrival of Luis Zan as the new Head of Risk Assessment and Fraud Prevention of the company in Brazil.
With over 20 years of experience in the financial sector, Zan has built his career working in banks, fintechs, e-commerce and credit card processors, always focusing on customer safety and combating electronic crime. His professional journey includes passages by companies such as XP Inc. and Magazine Luiza.
The executive takes on the challenge of strengthening customer protection mechanisms and continuing to improve the security of the digital account. His work will be focused on reducing friction in the user experience, through the application of the concept of Smart Friction ''which allows you to detect atypical behaviors without compromising the agility of transactions.
“I arrive at 99Pay with a commitment to further strengthen our risk management strategy, supporting the sustainable and safe growth of the company. Our focus will be to improve processes, innovate solutions and ensure that our users always have the best experience with confidence, tranquility and transparency”, says Zan.