Annual archives: 2025

How to improve customer experience on WhatsApp?

Is your company truly leveraging all the market's communication channels to strengthen its relationship with its customers?

100 days before the event, Fabio Porchat is a confirmed speaker at RD Summit 2025

Counting down to RD Summit 2025, RD Station, a TOTVS business unit, announces the participation of Fabio Porchat in the event,...

Rock Encantech survey points out the trends in dermocosmetics consumption by age group in 2025

Rock Encantech, a reference in customer engagement solutions across Latin America, released a study focused on the consumption behavior of dermocosmetic products in the ... channel.

The Challenge of Multi-Cultural Bots: Adapting Conversational AI for Different Latin American Countries

Adoption of AI-powered virtual assistants is rapidly advancing in Latin America, but most companies still underestimate one of...

6G advancements and rising cyberattacks elevate AI's role in digital security

Brazil moved R$$17 billion in cybersecurity in 2024, according to a survey by Peers Consulting + Technology, a direct reflection of the escalating digital crime rate.

Faria Lima creates influencer CEOs to increase revenue.

While the market faces economic uncertainties, Brazilian entrepreneurs are increasingly investing in a new currency of value: authority. In recent years,...

70% home décor sales come from millennial and Gen X women, says Giuliana Flores

Giuliana Flores saw a 30% increase in sales of home décor products between January and June 2025, primarily driven by...

Fashion e-commerce businesses can increase conversion by 32% with seasonal strategies, according to a Flowbiz survey.

Retailers who adapt their e-commerce fashion marketing strategies to each collection convert up to 32% more than competitors with campaigns...

Not using AI agents will get you out of the sales game soon

While many still do not know or do not apply the use of Artificial Intelligence agents, those who already use them are making the sales cycle...

“Until when?” Gabriel O Pensador sues online stores for unauthorized use of music and raises e-commerce alert

One of the biggest icons of Brazilian rap, singer and songwriter Gabriel O Pensador, has filed a lawsuit in the Rio de Janeiro courts...
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