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Legalized bets register new record of accesses in August

The legal sports betting market in Brazil has had in august the highest number of accesses ever recorded from history.

Sites that use the “ domain.bet.br” 2.21 Billion visits, surpassing the previous record, which was 2.18 Billion it was registered in May of this year.

> The withdrawal is made monthly by the Legal Bet, and the details are in https://apostalegal.com/noticias/mercado-legal-de-bets-quebra-recorde-de-acessos-em-agosto

The number of hits registered by the legalized bookmakers in the country was almost three times higher than in August 2024: the same set of bets monitored by the Legal Bet had 761 Million accesses 1 Year ago, jumping approximately 190%.

The significant increase in accesses reflects not only the popularization of bookmakers, but also the possibility of brands advertising freely on the internet, investing in advertising and redirecting traffic to their homepages, after regulation in January 2025.

What explains the growth of betas?

August performance may have been driven by the resumption of the sports calendar, with decisive games in Brazilian and international football, as well as the growing popularity of online casino modalities such as TigerAviator e Spaceman.

According to official data from the Ministry of Finance, Fixed quota betting companies billed R$ 17.4 billion in the first half, already discounted the prizes paid to the players.

With the record results of august, it is estimated that, only in july and august, the sector has moved the equivalent of 38% of the billing of the entire first half, signaling a trend of accelerating gains.

Black Friday: event generated R$ 6.3 billion in 2024, what professionals must do to ensure success in 2025

Black Friday has consolidated as the most important date for Brazilian retail, with digital sales totaling R$ 6.3 billion in 2024, according to Neotrust data.For technology professionals, digital marketing and retailers, this represents a huge opportunity, but also a challenge, such as ensuring that campaigns generate significant results without technical failures or performance losses.

To achieve success in 2025, it is critical that IT and marketing teams work together, anticipating demands, testing systems, and developing accurate strategies to engage audiences.

1. Technical preparation: scalability and stability are priority

One of the biggest risks during Black Friday is the site going down or slow, which can compromise thousands of dollars in sales. According to IDC, more than 70% of Brazilian consumers give up the purchase when finding flaws in the site.

Therefore, technology professionals must ensure that the infrastructure supports access peaks, using cloud computing solutions that allow you to increase resources dynamically.In addition, the use of tools such as Content Delivery Networks (CDNs) helps distribute traffic and reduce page load time.

In this context, the appropriate choice of hosting websites it is crucial, as it directly impacts the speed and stability of the digital platform. Investing in services that offer high availability, 24/7 support and scalability can be the differential between sales success and failure.

Security cannot be overlooked, as attempts at cyberattacks often increase during the date.The implementation of protocols such as HTTPS, with SSL certificate, continuous monitoring and multi-factor authentication are essential to protect customer data and brand reputation.

2. Integrated and customized digital marketing strategies

On the marketing side, the focus should be on smart targeting and creating offers that truly generate value for the consumer. According to NielsenIQ research, 68% of Brazilians prioritize personalized promotions that are aligned with their interests.

Multichannel campaigns, involving email marketing, social networks, influencers and paid ads, are key to reaching different audiences.In addition, remarketing strategies help win back customers who visited the site but did not finalize the purchase.

Another important point is the transparency and clarity in the communication of promotions, which avoids frustrations and increases consumer confidence. The use of real-time data analysis tools allows you to adjust offers and prices during the campaign, boosting the results.

Black Friday is a great opportunity to increase revenue, strengthen the brand and win loyal customers. But for this, technology and digital marketing need to be aligned and prepared to act quickly and accurately. The combination of robust infrastructure, enhanced security and personalized strategies is the way to transform the potential of the date into concrete results in 2025.

I Deliver reaches the mark of 9 million deliveries made in 2025

Eu Delivergo, a digital platform founded in 2016 that connects retailers to the largest network of autonomous delivery companies in the country, announces a significant milestone in its operation: the realization of approximately nine million deliveries between January and August 2025. The expressive volume consolidates the company's position as a reference in fast, scalable and high level of reliability deliveries in the Brazilian market.

Since its foundation, Eu Delivergo has been dedicated to optimizing last mile logistics, promoting efficiency and predictability for its customers. The platform has expanded its operations, serving a base of 260 active companies, including large retailers, marketplaces and niche players.In the months evaluated in 2025, the company recorded an accumulated growth of 26% compared to the same period of 2024, maintaining the positive expansion trajectory.

The main sectors served by Eu Delivero, between January and August 2025, were Fashion (30%), Pharmacies & Health (25%), Pet (15%), Electronics & Technology (15%) and Supermarkets & Convenience (15%). The diversification of the customer portfolio and the ability to adapt to the demands of different segments demonstrate the robustness and flexibility of the solution offered by the company.

With the proximity of important seasonal dates such as Black Friday and Christmas, Eu Delivergo projects growth of more than 30% in the volume of deliveries in November and December. To absorb the extra demand, the company is strengthening its operational capacity, ensuring that the quality and agility of deliveries are maintained. The goal is to offer more and more efficiency and predictability in the logistics operations of its customers, contributing to the success of digital retail in Brazil.

World-wide launch, GoDaddy Airo Site Designer creates WordPress sites with AI support

GoDaddy has announced the worldwide launch of GoDaddy Airo Site Designer, a new WordPress website building tool that uses artificial intelligence to support small entrepreneurs in building their digital presence.

The feature comes as a response to one of the main challenges identified by the GoDaddy Small Business Research Lab: getting a business online with agility. The survey shows that although 64% of entrepreneurs who have already experienced AI report positive results, 39% still do not feel confident in using it and 35% remain unfamiliar with the technology. This scenario reinforces the importance of accessible tools, which simplify processes such as website creation.

With Airo Site Designer, the user can describe the business idea in a simple text command (ex: “I want to open a dog grooming service at home in Sao Paulo”). From this, the tool generates a WordPress site proposal ready to be adjusted and published, including texts, images, layout and other necessary elements. WordPress is recognized as the most robust, but not always friendly, platform for professional websites, and a

From concept to digital presence in less time

Airo Site Designer can shorten the time between the initial idea and the publication of a WordPress site.By reducing the need to select templates, search for images in banks or create sample texts, the tool allows entrepreneurs to devote more attention to the development of their own business.

Available as part of GoDaddy's Managed WordPress Hosting offering, Airo Site Designer is integrated with other features in the company's portfolio, which includes solutions across domains, marketing, e-commerce, and more.

Support also for agencies and freelancers

In addition to small business owners, the novelty can also benefit digital agencies and freelance professionals who serve multiple clients.Airo Site Designer helps quickly turn a briefing into early drafts, reducing repetitive tasks and freeing up time for activities of greater strategic value, such as user experience and growth planning.

Having a website remains essential for many small businesses, and artificial intelligence can help reduce barriers in this process, making creation more accessible and practical”, says Luiz D’Elboux, Country Manager at GoDaddy in Brazil.

WHETHER to open the first business or run several at the same time, Airo Site Designer was designed to support entrepreneurs to put their WordPress site on the air in an agile way, without the need for technical design skills.It is a tool with AI, simple to use and prepared to grow together with each” client, adds D’lboux.

Joao Kepler creates Network Hub and attracts Millionaires at Faria Lima

Brazil is experiencing a wave of entrepreneurial expansion. 96% Of the new businesses opened monthly, small businesses are the majority, and more than half of the country's formal jobs come from this sector. Furthermore, more than... 47 million [incomplete text] Please provide the complete Portuguese text. I need the rest of the sentence to provide a complete and accurate English translation. New Economy And reinforce the need to build bridges between sectors that often operate in isolation. It is precisely to fill this gap that Hub Society, in partnership with Equity Group, a holding company led by João Kepler, and SME The New Economy, led by Theo Braga, is holding an event today in São Paulo, with the presence of over... 30 ecosystems Business, innovation, education, and industry of Brazil.

We want this meeting to go far beyond a simple exchange of business cards. The idea is... build bridges Between sectors that rarely dialogue, such as academia, media, technology, and finance, so that concrete projects emerge," says Eduardo Nunes, founder of Hub Society. The investor highlights that the format was carefully designed to ensure representation: Bank directors, innovation hub presidents, startup managers, and association executives "Connecting those with forward-thinking visions is the shortest path for..." business "Let them happen," says João Kepler, CEO of Equity Group. The proposal is to transform this meeting into a catalyst for partnerships and joint initiatives that can immediately and durably impact the market.

The confirmed list includes prominent names like Stanford; InovaBra, Cubo Itaú; MIT Tech, XP Educação, Editora Gente, among others.  The logic is simple: each guest is a strategic point Within its ecosystem, it's possible to reach any relevant contact in Brazil in a maximum of two phone calls. The logic works like a network of strategic shortcuts. Each dinner guest officially represents an ecosystem, whether it's a bank, a trade association, an accelerator, or an innovation hub, and has direct access to the key leaders of that group. This means that if a startup needs support for internationalization, for example, it just needs to contact the representative present, who can connect the demand to the person who can solve it within two phone calls. The concept transforms the meeting into a national network of ecosystems, where any relevant contact is just a few steps away, eliminating traditional access barriers and accelerating business. The goal isn't to form a club of entrepreneurs, but rather a ecosystem network that connect to generate value between themselves.

Beyond business connections, the dinner will also have a significant social impact. The results and projects arising from the networking will be channeled into a skills development program for... 500 University students in technology and artificial intelligence, an initiative made possible by Hub Society, the event sponsor, in partnership with Atria. This meeting not only brings together some of the country's leading business and innovation hubs, but also... return value to societyReinforcing the role of the business ecosystem as an agent of economic and social transformation.

Mastercard introduces new tools and partnerships to drive smart, secure commerce with agentic use

Mastercard is driving payments with artificial intelligence through new developer tools, expanded consulting services, and deeper collaboration across the global technology and finance ecosystem. These efforts are building the foundation for smarter and more secure shopping experiences, leveraging both AI and agency, while also helping to define the standards for how AI can power secure and reliable payments.

Building the future of shopping with artificial intelligence

Mastercard is partnering with AI and commerce leaders, including Stripe, Google, and Antom (from Ant International), to make transactions secure with Agentic Accessible and scalable for merchants and platforms worldwide. By the end of the year, all Mastercard cardholders in the United States will have access to the program. Mastercard Agent Pay With global expansion planned shortly afterward. Before that, Citi and U.S. Bank Mastercard cardholders will be the first to experience AI-powered shopping as solutions like PayOS and other industry partners begin operating.

New tools to accelerate implementation

Furthermore, to help developers and businesses get started quickly, Mastercard is launching:

– Agent Toolkit: Available in Mastercard DevelopersThe toolkit allows AI assistants and tools to Agentic Access and interpret Mastercard API documentation in an integrated way, using structured and automated content. Model Context Protocol (MCP) serverThis facilitates integration with platforms such as ClaudeCursor e GitHub Copilotmaking Mastercard APIs more accessible and easier to use in workflows with AgenticThe MCP availability complements the protocol. Agent2Agent.

Agent Sign-Up: A simple way for those who use... Agent Toolkit Identify your agents and access Mastercard AI-enabled products and services.

– Insight Tokens: A secure and controlled way for agents to access and use authorized Mastercard information. As commerce with... Agentic evolves, the Insight Tokens will allow consumers to receive, with their consent, more personalized and useful experiences and information. Insight Tokens They are based on Mastercard technology already compatible with B2B partners, such as SAP Concur.

– Agentic Consulting Services: Specialized support to help AI issuers, acquirers, merchants, and facilitators design intelligent purchasing experiences and implement these solutions faster.

Defining the standards for the future of payments

Mastercard is leveraging its expertise in defining global, interoperable standards for digital payments, including contactless payments and tokenization, to help establish how payments should function in environments with... AgenticIn partnership with FIDO Alliance and his/her/their Payments Working GroupMastercard and other industry leaders are developing a standard for... Verifiable credentials For payments, which confirms transaction details such as amount, merchant, and product. This ensures that all parties involved in the transaction are certain that it has been approved by the buyer, paving the way for a more secure, smooth, and reliable payment process. Agentic.

Building the foundation for experiences with Agentic

"AI-powered payments aren't just a trend; they represent a transformation," said Craig Vosburg, Mastercard's director of services. "Payments need to be an integral part of the overall experience." AgenticWe are building the infrastructure for a new generation of intelligent transactions, where consumers and developers can empower AI agents to act on their behalf with confidence, transparency, and precision.

We are working with partners across the entire ecosystem to create the standards and tools that will define commerce with Agentic"We are committed to enabling a reliable environment for AI-powered payments to expand globally," said Jorn Lambert, Mastercard's head of product.

Mastercard's infrastructure and standards are designed to support reliable transactions with Agentic Today, in the real world, and are ready to scale as more people and businesses adopt them.

7 Tips to have a good relationship with the customer and not only sell

Building a strong relationship with a client is crucial to ensuring not just a sale, but loyalty, trust, and positive referrals. More than offering a product or service, what remains is the experience the client takes away. Here are seven key practices highlighted by business consultant Bruno Carvalho dos Santos, CEO of the marketing and relationship agency AMZMP:

1. Listen carefully
"The customer needs to feel that their opinion matters. Truly listening avoids standardized solutions and opens the space for personalized service," explains Bruno.

2. Be transparent
According to the expert, promising more than can be delivered creates frustration. "Clarity regarding deadlines, pricing, and outcomes strengthens credibility."

3. Build trust
The relationship should go beyond the commercial transaction. Showing genuine interest in the client's needs creates bonds that extend beyond the purchase.

4. Be available
Responding quickly and being accessible conveys security. "Availability is one of the biggest drivers of customer satisfaction," reinforces Bruno.

5. Offer solutions, not just products
More than selling, it's essential to show how your solution positively impacts the customer's life or business. This adds genuine value.

6. Follow up after the sale
"After-sales service is crucial. Asking if the client is satisfied, offering support, and maintaining contact demonstrates ongoing care," says the consultant.

7. Surprise with small gestures
Simple actions, like thanking clients for their preference or sending a message on special occasions, strengthen the bond and humanize the relationship.

Start Growth creates digital marketing cell to accelerate early stage startups

Start Growth, a venture capital firm founded in 2014, is launching a new initiative to support early-stage startups: its own digital marketing operation integrated into the acceleration program. The goal is to address a recurring bottleneck for companies that have validated their product but have not yet managed to structure sales and customer acquisition strategies.

According to a survey by CB Insights, 42% of startups cease their activities due to lack of market and 29% due to capital problems. In Brazil, data from the Brazilian Startups Association (Abstartups) show that 74% of emerging companies are in the initial phase, precisely the most vulnerable stage in terms of cash flow. It is in this scenario that Start Growth intends to operate, offering a ready-made marketing and communication structure, with lower costs than building an in-house team.

Second Marilucia Silva Pertile, co-founder of Start Growth and mentor for startups, the decision was made after observing recurring difficulties in the portfolio. "I've noticed that most of the startups we serve, especially early-stage ones, have a product ready, minimally validated, but can't invest in basic sales and growth infrastructure," she states.

The executive explains that the proposal is to take on a more active role within the selected companies. "We are offering startups that open their cap table to us a digital marketing operation within Start Growth, to accelerate this more quickly. The startup will pay a much lower monthly fee than it would with its own structure, and at the same time will have a dedicated team to create and execute strategies with us," she says.

In practice, the manager will assemble a specialized team in media, digital marketing, and communication, led internally. The model differs from a conventional agency, as Start Growth becomes part of the cap table and, therefore, shares the business's risk and return. "We don't want to be compared to an agency because an agency does everything packaged the same for everyone. By being on the cap table, it makes much more sense for us to fight for results, to truly be the growth," says Marilucia.

She also points out that the solution seeks to reduce common delays in startups that try to structure marketing internally. "We recently saw cases where the startup took months to hire and train an analyst or to get basic campaigns right. During that time, the top of the funnel remained empty. With our team, in six months we will already be validating hypotheses, accelerating and bringing qualified leads," she highlights.

The financial burden of the in-house structure

A survey based on average salaries in Brazil shows that assembling a minimal in-house digital marketing team costs around R$ 25,000 per month — considering a mid-level marketing analyst (R$ 6,000), a performance manager (R$ 10,000), a designer (R$ 5,000), and automation tools, paid media, and CRM which total another R$ 4,000 monthly. This amount does not include labor charges, training time, or learning curve.

In the model announced by Start Growth, selected startups pay a significantly lower monthly fee, with access to an already structured and dedicated team. The differentiator, according to the management company, lies in the alignment of interests: as Start Growth becomes part of the cap table, the return depends directly on the startup's commercial success.

Global trend of "hands-on" acceleration

The Start Growth strategy follows a trend observed in international acceleration programs. Y Combinator, in Silicon Valley, created teams of growth, product, and technology specialists who work directly with the invested companies, shortening the learning curve. In Brazil, accelerators such as ACE and Darwin Startups have also expanded their internal service offerings, going beyond just providing capital and offering support in sales, people management, and technology.

This movement reflects a change in the profile of early-stage investors. Financial capital remains essential, but it is no longer enough to differentiate a program. According to the Global Accelerator Report 2023, more than 60% of global accelerators have started offering complementary services such as marketing, legal, and operations to increase the survival chances of their invested startups.

With the new digital marketing cell, Start Growth positions itself on this same path, with a proposal adapted to the Brazilian reality: reducing costs and accelerating commercial results for early-stage startups, precisely when cash flow is tighter and the risk of mortality is higher.

The manager expects the model to increase the attractiveness of the acceleration batch, which currently has applications extended until September 18, and strengthen the startups' ability to generate revenue immediately after initial product validation.

Five ways to apply Artificial Intelligence to the customer experience

According to a global McKinsey study, 65% of executives already use artificial intelligence to strengthen customer relationships, resulting in efficiency gains and increased loyalty. The study found that companies that incorporated the technology into customer service saw up to 20% growth in satisfaction and a 15% improvement in answer accuracy on the first contact. In Brazil, telecommunications operators and digital platforms report approximately a 30% reduction in average response time, and are freeing up teams to focus on more complex demands.

The data reinforces the extent of the changes. For Hygor Limaprocess specialist and founder of the consulting firm Maximize ResultsAdoption is no longer a trend; it's become a requirement for competitiveness. "AI allows for a reduction in service times measured in minutes, predicts demand, and personalizes offers at scale. Those who continue to operate on the fly will lose ground to better-structured competitors."

Personalization is another key feature. AI solutions analyze consumption history, real-time behavior, and preferences, enabling more accurate recommendations. "Technology expands team autonomy and guarantees a consistent customer journey, without relying solely on the memory or improvisation of the service provider. This improves the experience and strengthens customer confidence," observes Lima.

In addition to speeding up interactions, systems are being used to anticipate problems, such as alerting about accounts that fall outside the norm, offering alternative payment options, and adjusting inventory levels according to demand forecasts. For the expert, this is a structural change: “The company that adopts AI moves beyond being merely reactive and begins to act proactively. This proactivity transforms the customer relationship and increases profitability,” he concludes.

Challenges

Despite advancements, barriers still exist. Privacy concerns, technological integration, and the fear of losing human contact are among the key obstacles. Even so, accelerated expansion is expected. A McKinsey study shows that 92% of executives intend to increase their AI investments in the next three years, with more than half projecting an increase of at least 10% in the budget allocated to the technology. "The message is clear: artificial intelligence is no longer a differentiator, it's a basic requirement for companies that want to maintain relevance in the market," says Lima.

How to apply AI to the customer experience

  1. Intelligent chatbots24/7 support with natural language, reducing average response time.
  2. Predictive analysisDemand forecasting, proactive problem alerts, and personalized offers.
  3. Real-time recommendationsCross-referencing consumption data to suggest products and services more aligned with the profile.
  4. Back-office automationSystem integration to reduce errors and free up teams for strategic tasks.
  5. Sentiment monitoringAnalysis of social media and customer service interactions to identify critical points in the customer journey.

Among the segments that will lead AI adoption in the coming years are: Telecommunications, digital banks, online retail, and services. The expert from... Maximize ResultsThe text is difficult to translate accurately because of the unintelligible string "20%". A translation that acknowledges the error is best: The observation is that the fear of losing human contact still exists, but when applied correctly, technology increases customer satisfaction and strengthens customer trust by up to an unspecified amount (the string "20%" is unintelligible). "AI should be a support, not a replacement, requiring trained teams to balance efficiency and empathy. Today, it's no longer a differentiator: it's a basic requirement for maintaining relevance," the recommendation suggests.

10 Million investment drives integrated management solution for multichannel delivery and promises to reduce food sector costs

Delivery has consolidated itself as a strategic sales channel in Brazil, but its accelerated expansion has brought a side effect: operational complexity for restaurant managers and franchise networks. To address this, Alphacode, a company responsible for large-scale projects like Domino's Pizza, Madero, and China In Box, announced a R$10 million investment in developing AnyFood, a platform designed to simplify operations and reduce multi-channel delivery costs by up to 30%.

The system centralizes orders on a single screen, automatically synchronizes menus across marketplaces, and integrates inventory and POS data. It also provides consolidated reports offering greater visibility into business performance.

Second Rafael Franco's, CEO of AlphacodeThe proposal is to create an infrastructure for the future of the sector. “Exclusive reliance on marketplaces pressures restaurant margins and increases operational vulnerability. AnyFood emerges to give networks more control and efficiency, allowing them to focus on what truly matters: the customer,” he says.

Data from the Brazilian Association of Bars and Restaurants (Abrasel) shows that delivery already accounts for approximately 30% of the revenue for many restaurant chains. At the same time, market research indicates that managers spend hours per week simply updating menus on multiple applications, a process that hinders strategic decision-making.

Franco reinforces that centralizing operations is an inevitable path to ensuring competitiveness. "The future of delivery is multi-channel and integrated. Those who don't centralize their management will lose efficiency and margins. We're talking about a sector that moves billions every month in Brazil and needs robust solutions to remain sustainable," he explains.

The executive emphasizes that the tool should not be viewed solely as software, but as infrastructure that prepares restaurants and franchises for an increasingly digital landscape. "Our goal is to eliminate operational chaos and offer predictability. When managers have clarity on costs, inventory, and sales in real time, they can make smarter, more profitable decisions," he concludes.

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