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AI and CX in Brazil: the era of customer service that understands before responding --- This translation maintains the original tone and context, ensuring that the technical and specialized terminology is accurately conveyed. The phrase "IA e CX" refers to "AI and CX" (Artificial Intelligence and Customer Experience), and the title captures the essence of the evolving landscape in customer service in Brazil.
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AI Decision: The second wave that will separate leaders from followers
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Adoption of digital certificates is crucial to strengthen cybersecurity in 2025
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Logistics trend for 2025: run with the truck always full
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Automation with AI: companies will never be the same again
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Prepare for the market of the future: the professions that connect innovation and success
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AI could transform security sector in Brazil by 2025
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BPO can help the Financial sector to reduce 30% of fraud in Brazil
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