StartArticlesWe want AI now. But do we know what for? 

We want AI now. But do we know what for? 

A comic strip went viral a few weeks ago and caught my attention. A little figure asks, "Who are we?" and several others reply, "CEOs." "And what do we want?" They reply, "AI!" "Artificial intelligence to do what?" And they reply, "We don't know!" "But when do we want it?" And they reply, "Now!"

The joke perfectly reflects reality, not just what we see in our daily lives, but also what's emerging from the "The GenAI Divide: State of AI in Business 2025" report, published by the MIT's Networked AI Agents in Decentralized Architecture (NANDA) initiative.

The study reveals that, while generative AI holds promise for agility, problem-solving, and even profitability in the corporate world, most initiatives have yet to achieve significant levels of success. 

The report states that only about 5% of the pilot AI programs achieved any significant revenue acceleration. Most initiatives stalled, resulting in little to no measurable impact on profits or losses. 

In an interview with Fortune, the lead author of the report and collaborator on the MIT NANDA project, Aditya Challapally, explained which pilot programs from large companies and younger startups stood out using generative AI in recent years. "They choose a problematic point, execute well, and make smart partnerships with companies that use their tools," he added. 

For the 95% companies included in the report, simply implementing a generative AI solution wasn't enough. The core issue wasn't the quality of the models and tools, but rather a "learning gap". 

Fortune reports that, while executives blame regulation or model performance, the MIT investigation points to flaws in business integration. 

In other words, the AI solution does exist, but problems were found in the work routine of the other parts of this process: the humans. 

More general-purpose tools, like ChatGPT, are excellent for individuals due to their flexibility, but they're not a miracle for business use because they don't learn or adapt to workflows, explained Challapally.

I've spoken about this in several talks and conversations. AI tools are a great support, but not a shortcut. AI excels at accelerating testing, refining ideas, checking data, or even performing a complex task, like mastering a dedicated software or application.

As the report stated, companies that made the right AI agent selection chose a problematic issue or friction point and managed to resolve or at least accelerate that process, naturally leading to increased productivity and profitability.

A good question to ask before joining the chorus of "We want AI in everything now" is: what tools and solutions are readily available that can help address the company's needs? 

There may not yet be products and applications ready for the biggest challenges. However, if you can accelerate a process or provide a better foundation for your employees to make better decisions, that will be the best AI support for your company right now. 

The final decision is always human, including in determining how far artificial intelligence will help. And like all technology, we are in a period of evolution and refinement. Therefore, your decision may also change within six months.

Henrique Calandra He is the founder of WallJobs, a Brazilian tech company offering automated solutions for internship contracts, author of the book "Generative Artificial Intelligence for Beginners", columnist for ABStartups, and speaker at major ecosystems like InovaBRA and Distrito.

E-Commerce Update
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E-Commerce Update is a leading company in the Brazilian market, specialized in producing and disseminating high-quality content about the e-commerce sector.
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