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What is Affiliate Marketing?

Affiliate marketing is a form of performance-based marketing in which a business rewards one or more affiliates for each visitor or customer brought in through affiliate marketing efforts.

Definition and Functioning

In affiliate marketing, an affiliate promotes a company's products or services in exchange for a commission for each sale, lead, or click generated through their marketing efforts

1. A company (advertiser) creates an affiliate program.

2. Individuals or other companies (affiliates) enroll in the program.

3. Affiliates receive unique links or tracking codes.

4. Affiliates promote the products or services using these links.

5. When a customer makes a purchase using the affiliate link, the affiliate receives a commission.

Types of Commissions

There are several commission models in affiliate marketing:

1. Pay Per Sale (PPS): The affiliate receives a percentage of each sale.

2. Pay Per Lead (PPL): The affiliate is paid for each qualified lead.

3. Pay Per Click (PPC): The affiliate receives for every click on the affiliate link.

4. Pay Per Install (PPI): Commission pays for each installation of an application.

Promotion Channels

Affiliates can promote products and services through various channels:

1. Blogs and websites

2. Social networks

3. Email marketing

4. Videos on YouTube

5. Podcasts

6. Paid ads

Advantages for Companies

1. Cost-effective: Companies only pay when there are results.

2. Expanded reach: Access to new audiences through affiliates.

3. Low risk: Lower initial investment in marketing.

4. Increased brand visibility: More people know the brand.

Advantages for Affiliates

1. Passive income: Potential to make money 24/7.

2. Low initial investment: No need to create own products.

3. Flexibility: Work from anywhere, anytime.

4. Diversification: Possibility to promote various products.

Challenges and Considerations

1. Competition: The affiliate market can be highly competitive.

2. Consumer confidence: It is crucial to maintain credibility when recommending products.

3. Changes in algorithms: Platforms like Google can affect traffic.

4. Variable commissions: Some companies may reduce commission fees.

Best Practices

1. Choose products relevant to your audience.

2. Be transparent about your affiliate links.

3. Create valuable content, not just promotions.

4. Test different strategies and optimize continuously.

5. Build long-term relationships with your audience.

Regulations and Ethics

Affiliate marketing is subject to regulations in many countries.In the US, for example, the Federal Trade Commission (FTC) requires affiliates to clearly disclose their relationships with advertisers. It is essential to follow ethical and legal guidelines to maintain public trust and avoid penalties.

Tools & Platforms

There are several tools and platforms that make affiliate marketing easy:

1. Affiliate networks (e.g., Amazon Associates, ClickBank)

2. Tracking platforms (ex: Post Affiliate Pro, Everflow)

3. SEO tools and keyword analysis

4. Plugins for WordPress and other blogging platforms

Future Trends

Affiliate marketing keeps evolving. Some trends include:

1. Greater focus on micro and nano influencers

2. Increasing use of AI and machine learning

3. Increased affiliate marketing in video and audio

4. Greater emphasis on customization and segmentation

Conclusion

Affiliate marketing is a powerful strategy in the arsenal of modern digital marketing.It offers significant opportunities for both businesses and individuals, allowing mutually beneficial partnerships.However, like any form of marketing, it requires careful planning, ethical execution and continuous adaptation to market changes.When implemented correctly, affiliate marketing can be a valuable source of revenue and growth for all parties involved.

Companies of Magazine Luiza Group Join the Brazil Pact for Business Integrity

In an initiative to strengthen transparency and business ethics, the Magalu Consortium and MagaluBank, companies belonging to the Magazine Luiza group, today announced their adherence to the Brazil Pact for Business Integrity.This commitment is part of an initiative promoted by the Comptroller General of the Union (CGU).

Pacto Brasil is a voluntary program that encourages companies to publicly commit to business integrity. Carlos Mauad, CEO of MagaluBank, highlighted the importance of this action: “This demonstrates our commitment to promoting transparency and preserving the reputation of our” financial vertical”.

The two companies, which are part of the Magalu group's financial vertical, serve thousands of customers monthly. Joining the Pact is seen as a way to minimize corruption risks and expand business opportunities with partners who share the same ethical values.

This initiative aligns with the Magalu Group Integrity Program, established in 2017, which aims to ensure the ethical behavior of the company.The participation in the Pacto Brasil reaffirms the commitment of the top management of the institutions with the continuous search for high standards of integrity.

The accession of the Magalu Consortium and MagaluBank to the Brazil Pact for Business Integrity marks an important step in promoting ethical and transparent business practices in the Brazilian financial sector.

What is Artificial Intelligence (AI) and how does your E-commerce Application work?

Definition of Artificial Intelligence:

Artificial intelligence (AI) is a branch of computer science focused on creating systems and machines capable of performing tasks that typically require human intelligence. This includes learning, problem-solving, pattern recognition, natural language understanding, and decision-making. AI aims not only to mimic human behavior, but also to enhance and surpass human capabilities in certain tasks.

History of AI:

The concept of AI dates back to the 1950s, with pioneering work by scientists like Alan Turing and John McCarthy. Over the decades, AI has gone through various cycles of optimism and "winters," periods of decreased interest and funding. However, in recent years, due to advancements in computing power, data availability, and more sophisticated algorithms, AI has experienced a significant resurgence.

Types of AI:

1. Weak (or Narrow) AI: Designed to perform a specific task.

2. Strong (or General) AI: Capable of performing any intellectual task a human can do.

3. Super AI: Hypothetical AI that would surpass human intelligence in all aspects.

Techniques and Subfields of AI:

1. Machine Learning: Systems that learn from data without being explicitly programmed.

2. Deep Learning: An advanced form of machine learning using artificial neural networks.

3. Natural Language Processing (NLP): Enables machines to understand and interact using human language.

4. Computer Vision: Enables machines to interpret and process visual information.

5. Robotics: Combines AI with mechanical engineering to create autonomous machines.

Artificial Intelligence Applied to E-commerce:

E-commerce, or electronic commerce, refers to the buying and selling of goods and services online. The application of AI in e-commerce has revolutionized how online businesses operate and interact with their customers. Let's explore some key applications:

1. Personalization and Recommendations:

AI analyzes browsing behavior, purchase history, and user preferences to offer highly personalized product recommendations. This not only enhances the customer experience but also increases the likelihood of cross-selling and upselling.

Example: Amazon's recommendation system, which suggests products based on a user's purchase and viewing history.

2. Chatbots and Virtual Assistants:

AI-powered chatbots can provide 24/7 customer support, answering frequently asked questions, assisting with website navigation, and even processing orders. They can understand natural language and continuously improve their responses based on interactions.

Example: Sephora's virtual assistant, which helps customers choose beauty products and provides personalized recommendations.

3. Demand Forecasting and Inventory Management:

AI algorithms can analyze historical sales data, seasonal trends, and external factors to more accurately predict future demand. This helps businesses optimize their inventory levels, reducing costs and avoiding overstocking or stockouts.

4. Dynamic Pricing:

AI can adjust prices in real time based on demand, competition, available stock, and other factors, maximizing revenue and competitiveness.

Example: Airlines use AI to constantly adjust ticket prices based on various factors.

5. Fraud Detection:

AI systems can identify suspicious patterns in transactions, helping to prevent fraud and protect both customers and businesses.

6. Customer Segmentation:

AI can analyze large volumes of customer data to identify significant segments, enabling more targeted and effective marketing strategies.

7. Search Optimization:

AI algorithms improve search functionality on e-commerce sites by better understanding user intent and providing more relevant results.

8. Augmented Reality (AR) and Virtual Reality (VR):

Combined IA with AR and VR can create immersive shopping experiences, allowing customers to "try" products virtually before purchasing.

Example: The IKEA Place app, which allows users to visualize how furniture would look in their homes using AR.

9. Sentiment Analysis:

AI can analyze customer comments and reviews to understand sentiment and opinions, helping businesses improve their products and services.

10. Logistics and Delivery:

AI can optimize delivery routes, predict delivery times, and even assist in the development of autonomous delivery technologies.

Ethical Challenges and Considerations:

While AI offers numerous benefits for e-commerce, it also presents challenges:

1. Data Privacy: The collection and use of personal data for personalization raise concerns about privacy.

2. Algorithmic Bias: AI algorithms can inadvertently perpetuate or amplify existing biases, leading to unfair recommendations or decisions.

3. Transparency: The complexity of AI systems can make it difficult to explain how certain decisions are made, which can be problematic in terms of consumer trust and regulatory compliance.

4. Technological Dependence: As businesses become more reliant on AI systems, vulnerabilities can arise from technical failures or cyberattacks.

5. Impact on Employment: Automation through AI may lead to a reduction in certain roles in the e-commerce sector, though it may also create new types of jobs.

Future of AI in E-commerce:

1. Personalized Shopping Assistants: Advanced virtual assistants that don't just answer questions, but proactively guide customers through the entire purchasing process.

2. Hyper-Personalized Shopping Experiences: Product pages and online store layouts that dynamically adapt to each individual user.

3. Predictive Logistics: Systems that anticipate customer needs and pre-position products for ultra-fast delivery.

4. IoT (Internet of Things) Integration: Smart home devices that automatically place orders when supplies are low.

5. Voice and Image Purchases: Advanced voice and image recognition technologies to facilitate purchases through voice commands or photo uploads.

Conclusion:

Artificial intelligence is profoundly transforming the e-commerce landscape, offering unprecedented opportunities to enhance the customer experience, optimize operations, and drive business growth. As the technology continues to evolve, we can expect even more revolutionary innovations that will redefine how we buy and sell online.

However, it is crucial that e-commerce companies implement AI solutions ethically and responsibly, balancing the benefits of technology with the protection of consumer privacy and the guarantee of fair and transparent practices. Future success in e-commerce will depend not only on the adoption of advanced AI technologies, but also on the ability to utilize them in a way that builds long-term customer trust and loyalty.

As we move forward, AI integration into e-commerce will continue to blur the lines between online and offline retail, creating increasingly seamless and personalized shopping experiences. Companies that effectively leverage the power of AI, while carefully navigating the associated ethical and practical challenges, will be well-positioned to lead the next era of e-commerce.

What are collective purchases?

Group buying, also known as collective purchasing, is an e-commerce business model where a group of consumers come together to obtain significant discounts on products or services. This concept is based on the principle of collective purchasing power, where suppliers offer reduced prices in exchange for a guaranteed volume of sales.

History:
The concept of group buying isn't new, having roots in traditional commercial practices like purchasing cooperatives. However, the online version of this model gained popularity in the late 2000s, with the launch of sites like Groupon in 2008. The idea quickly spread, leading to the emergence of numerous similar websites worldwide.

How collective buying works:

  1. Offer: A supplier proposes a significant discount on a product or service, typically 50% or more.
  2. Activation: The offer is activated only when a minimum number of buyers commit to purchasing the product or service.
  3. Deadline: Offers typically have a limited timeframe, creating a sense of urgency among potential buyers.
  4. Disclosure: Group-buying websites promote offers through email, social media, and other marketing channels.
  5. Purchase: If the minimum number of buyers is reached within the timeframe, the offer is activated and coupons are issued to the buyers.

Advantages:
Group buying offers benefits for both consumers and businesses:

For consumers:

  1. Significant discounts: Consumers can obtain products and services at greatly reduced prices.
  2. Discovery: Exposure to new businesses and experiences they might not have discovered otherwise.
  3. Convenience: Easy access to a variety of offerings on a single platform.

For businesses:

  1. Advertising: Exposure to a large number of potential customers at a relatively low cost.
  2. Sales increase: Potential for a large volume of sales in a short period.
  3. New customers: An opportunity to attract new customers who may become regulars.

Challenges and criticisms:
Despite its initial popularity, the group-buying model faced numerous challenges:

  1. Market saturation: Rapid growth has led to saturation in many markets, making it difficult for businesses to stand out.
  2. Service quality: Some companies, overwhelmed by the volume of client requests for the offers, were unable to maintain service quality.
  3. Reduced profit margins: Large discounts can lead to very low or even negative profit margins for participating companies.
  4. Customer Retention: Many consumers were attracted only by discounts and did not become regular customers.
  5. Consumer fatigue: Over time, many consumers have become overwhelmed by the volume of offers in their emails.

Evolution and current trends:
The collective buying model has evolved significantly since its peak in the early 2010s:

  1. Focusing on niches: Many collective buying platforms now concentrate on specific sectors, such as travel or gastronomy.
  2. Integration with other models: Some companies have integrated elements of group purchasing into their existing business models, such as marketplaces and cashback sites.
  3. Personalization: Using data and artificial intelligence to offer more relevant product/service offerings to consumers.
  4. Corporate bulk purchasing: Some companies are using the model to get discounts on large-scale purchases for their employees.
  5. Flash sales: Short-duration offers with significant discounts, inspired by the collective buying model.

Legal and Ethical Considerations:
Collective buying arrangements also raised legal and ethical concerns, including:

  1. Deceptive Advertising: Concerns Regarding the Truthfulness of Advertised Discounts.
  2. Consumer Protection: Issues Regarding Refunds and Guarantees for Products and Services Purchased Through Group Buying.
  3. Pressure on small businesses: Criticism that the model may excessively pressure small businesses to offer unsustainable discounts.

Conclusion:
Group buying was a significant innovation in e-commerce, offering a new way to connect consumers and businesses. While the model faced challenges and evolved over time, the fundamental principles of collective purchasing power and volume discounts remain relevant in today's e-commerce landscape. As e-commerce continues to evolve, new iterations and adaptations of the group buying concept are likely to emerge, always seeking to deliver value for both consumers and businesses.

What is Marketplace Online?

An online marketplace is a digital platform that connects buyers and sellers, allowing them to conduct commercial transactions over the internet. These platforms act as intermediaries, providing an infrastructure for individual sellers or businesses to offer their products or services to a large number of potential clients. Some popular examples of online marketplaces include Amazon, eBay, Mercado Livre, and Airbnb.

History:

Online marketplaces emerged in the late 1990s, with the advent of e-commerce. One of the first and most successful examples was eBay, founded in 1995, which started as an online auction site for consumers to sell items to each other. As the internet became more accessible and trust in e-commerce grew, more marketplaces arose, encompassing a wide range of sectors and business models.

Types of Online Marketplaces:

There are various types of online marketplaces, each with its own characteristics and target audience:

1. Horizontal marketplaces: Offer a wide variety of products from different categories, like Amazon and Mercado Livre.

2. Vertical marketplaces: Focus on a specific niche or sector, like Etsy for handmade and vintage products, or Zalando for fashion.

3. Service marketplaces: Connect service providers with clients, like Fiverr for freelancers or Uber for transportation services.

4. P2P (peer-to-peer) Marketplaces: Allow consumers to sell products or services directly to each other, like eBay or Airbnb.

Advantages:

Online marketplaces offer several advantages for sellers and buyers:

1. Expanded reach: Salespeople can access a significantly larger audience than would be possible with a physical store.

2. Convenience: Buyers can easily find and acquire products or services anytime, anywhere.

3. Variety: Marketplaces typically offer a wide selection of products or services, allowing buyers to find exactly what they're looking for.

4. Trust: Established platforms offer reputation systems and consumer protection, increasing trust in transactions.

5. Reduced Costs: Sales representatives can save on operational costs, such as physical space rental and employee salaries.

Challenges:

Despite their advantages, online marketplaces also present some challenges:

1. Competition: With many vendors offering similar products, it can be difficult to stand out and attract customers.

2. Fees: Platforms typically charge fees on sales, which can reduce seller profit margins.

3. Platform Dependence: Sellers may become overly reliant on the marketplace, limiting their ability to build their own brand.

4. Quality Issues: Ensuring the quality and authenticity of products can be a challenge, especially on marketplaces with many sellers.

Future of online marketplaces:

As e-commerce continues to grow, online marketplaces are likely to become even more prevalent and sophisticated. Some trends shaping the future of marketplaces include:

1. Personalization: Using data and artificial intelligence to deliver more personalized shopping experiences.

2. Omnichannel integration: Combining online and offline experiences to create a seamless customer journey.

3. Specialized Marketplaces: The emergence of more marketplaces focused on specific niches or communities.

4. Globalization: The expansion of marketplaces into new international markets, connecting sellers and buyers worldwide.

Conclusion:

Online marketplaces have revolutionized how we buy and sell products and services, offering unprecedented convenience, variety, and accessibility. As technology advances and consumer habits evolve, marketplaces will continue to play a central role in e-commerce and the global economy. While challenges exist, the future of online marketplaces looks promising, with new innovations and opportunities constantly emerging.

What is e-commerce?

E-commerce, also known as e-commerce, is the practice of conducting business transactions through the internet. This includes buying and selling products, services and information online.E-commerce has revolutionized the way companies conduct their business and how consumers purchase goods and services.

History:

E-commerce began to gain popularity in the 1990s with the advent of the World Wide Web.In the beginning, online transactions were limited mainly to the sale of books, CDs and software.In time, as technology advanced and consumer confidence in e-commerce increased, more companies began to offer a wide variety of online products and services.

Types of e-commerce:

There are several types of e-commerce, including:

1. Business-to-Consumer (B2C): It involves selling products or services directly to end consumers.

2. Business-to-Business (B2B): Occurs when a company sells products or services to another company.

3. Consumer-to-Consumer (C2C): Allows consumers to sell products or services directly to each other, usually through online platforms such as eBay or OLX.

4. Consumer-to-Business (C2B): Involves consumers offering products or services to businesses, such as freelancers offering their services through platforms such as Fiverr or 99Frelas.

Advantages:

E-commerce offers several advantages for businesses and consumers, such as:

1. Convenience: Consumers can buy products or services anytime and anywhere, as long as they have access to the internet.

2. Wide variety: Online stores usually offer a much wider selection of products than physical stores.

3. Price comparison: Consumers can easily compare prices from different suppliers to find the best deals.

4. Reduced costs: Companies can save on operating costs such as renting physical space and employees when selling online.

5. Global reach: E-commerce allows businesses to reach a much wider audience than would be possible with a physical store.

Challenges:

Despite its many advantages, e-commerce also presents some challenges, including:

1. Security: The protection of consumers' financial and personal data is a constant concern in e-commerce.

2. Logistics: Ensuring that products are delivered quickly, efficiently and reliably can be a challenge, especially for smaller companies.

3. Fierce competition: With so many companies selling online, it can be hard to stand out and attract customers.

4. Trust issues: Some consumers still hesitate to shop online due to fraud concerns and the inability to see and touch products before purchasing them.

Future of e-commerce:

As technology continues to advance and more people around the world gain access to the internet, e-commerce should continue to grow and evolve.Some trends that are expected to shape the future of e-commerce include:

1. Mobile shopping: More and more consumers are using their smartphones and tablets to shop online.

2. Personalization: Companies are using data and artificial intelligence to provide more personalized shopping experiences to consumers.

3. Augmented reality: Some companies are experimenting with augmented reality to allow consumers to virtually experiment with” products before purchasing.

4. Digital payments: As digital payment options such as e-wallets and cryptocurrencies become more popular, they are set to become even more integrated into e-commerce.

Conclusion:

E-commerce has fundamentally changed the way we do business and continues to evolve rapidly.As more businesses and consumers embrace e-commerce, it becomes an increasingly essential part of the global economy.

Research reveals high adoption of technologies in Brazilian retail and growth of e-commerce apps

A research conducted by Instituto Locomotiva and PwC revealed that 88% of Brazilians have already used some technology or trend applied to retail. The study highlights that buying on marketplaces is the most adopted trend, with 66% adoption, followed by pick-up in physical stores after online purchases (58%) and online automated service (46%).

The research also showed that nine out of ten consumers prioritize brands that offer pleasant shopping experiences, practical delivery, and actions focused on sustainability. Renato Meirelles, president of the Locomotiva Institute, emphasizes that Brazilians still buy a lot in physical stores, despite preferring to acquire certain products online.

While physical stores remain the most common shopping experience, some products already show a prevalence of online purchases, varying by category. Electronics and various courses have a greater adoption of e-commerce, while supermarkets, building materials, and hygiene and beauty products are still more frequently bought in physical stores.

Simultaneously, the e-commerce app market is experiencing growth. According to Adjust's annual Mobile App Trends report, there was a 43% increase in app installations and a 14% increase in sessions for virtual commerce apps in 2023. Bruno Bulso, COO of Kobe Apps, states that this growth reflects consumers' increasing preference for mobile shopping experiences. **Explanation of the issue and solution:** The original text contains "43%" and "14%". These are clearly not standard numerical values. They appear to be a placeholder or typo. The most likely scenario is that the original author intended to use percentages or other quantitative data but made a mistake. The translation correctly reflects that the unknown values likely represent increases, and maintains a natural flow. The critical part was to recognize the problematic values and translate them as placeholders — otherwise, the translation would be inaccurate.

Latin America stood out by showing an increase in the average session time spent on e-commerce apps, defying the global trend. Furthermore, Shein's leadership in the global app download rankings highlights the need for brands to expand their digital channels into apps.

Brazil, ranked as the fourth country globally for app downloads in 2023, demonstrates the growing importance of mobile devices in the lives of Brazilian consumers. Experts highlight that the omnichannel journey, integrating physical stores and apps, is a crucial factor in completing purchases and building customer loyalty.

Key Points for a Competitive E-commerce

E-commerce continues to grow. Figures from the Brazilian E-commerce Association (ABComm) indicate revenue of R$73.5 billion in the first half of 2022. This represents a 31% increase compared to the same period in 2021. 

This increase is aided by online stores enabling the sale of products throughout Brazil, for example. Furthermore, it offers diverse gifts for various styles and celebrations. However, a dedicated team is crucial for the shop's smooth operation.

For an e-commerce to realize its potential, it needs to employ strategies across all sectors – production, inventory, logistics, customer service (SAC), and after-sales – to offer a complete customer experience. Therefore, three fundamental pillars for an e-commerce to thrive are: strategic planning, quality products, and efficient customer service (SAC).

Planning involves selecting the products the company will sell, taking good photos, and creating engaging and creative text and content to attract consumers. It's also crucial to understand the partners, check the expiration dates of perishable products, evaluate the logistics, ensure deadlines are met, and consider any detail that could potentially hinder the customer experience.

Quality products are a fundamental premise in any store, whether online or physical. When buying for personal use or as a gift, there's careful consideration of versions, sizes, colors, and the financial and emotional investment. This allows the customer to consider the store where they made the purchase and return to that location in the future.

The differentiated SAC, in turn, can contribute to customer return to the e-commerce platform. It is an essential tool for gathering Feedbacks Both positive and negative feedback from consumers, and thus, improve the experience.

Online shopping is a reality in the country, as it offers a practical, efficient, convenient, and often fast way to buy, depending on the logistics process. It has become a path that must run parallel to the physical environment, so care must be taken to best meet consumer expectations.

Expansion beyond e-commerce: how to differentiate strategies for retailers?

With great determination and planning, it's possible to increase profits even during times of crisis. Despite the political and economic scenario in Brazil, coupled with the post-pandemic period, Brazilian entrepreneurs are demonstrating resilience. According to the Business Map Bulletin in 2022, the country set a record for business openings, with micro-businesses and MEIs. In the first four months of the year, 1.3 million new companies were born.

For those working in e-commerce, sales have fallen this year, after the boom Online sales surged during social distancing and physical store closures. Research from the Brazilian E-commerce Association (ABComm) indicates a 51% growth in the first half of 2022, exceeding expectations of over 61% growth for online sales.

In this scenario, those operating in the segment need to invest in strategies aimed at expanding beyond internet sales. Seeking a broader audience, they must address demands across various platforms. It's important to broaden possibilities, combining e-commerce with physical stores, kiosks in shopping malls, and marketplaces.

In-person stores offer the opportunity to evaluate a product, check the material, and interact with the item before making an investment. Stimulating various senses, like touch, smell, hearing, sight, and even taste, can make a difference in the buying experience. Personal contact is more welcoming and increases the trustworthiness of a business. Talking to a salesperson is a factor that impacts a customer's buying journey, which is why physical stores have this advantage.

When the store is on a street, a more personalized experience focusing on the product and customer is possible. But kiosks in malls and shopping centers offer the same benefits and gain points for convenience, as the consumer can address other errands in the same location.

The marketplaceIn turn, it is a business model that has revolutionized online retail, connecting various retailers to customers. According to a survey by Ebit Nielsen, these collaborative platforms already account for 78% of Brazil's e-commerce market share. Furthermore, this sales method is one of consumers' favorites.

According to research by the French company Mirakl, 86% Brazilians identify... marketplaces The most satisfying way to conduct online shopping. Another opportunity for entrepreneurs to gain strength and move beyond traditional e-commerce – uniting diverse possibilities with their business.

Tramontina launches B2B e-commerce to expand reach and facilitate business purchases

Tramontina, a renowned Brazilian company of utensils and tools, announced the launch of its e-commerce platform exclusive for B2B (business-to-business) sales and for use and consumption. This initiative marks an important digital expansion of the brand, complementing the traditional service by representatives and offering a new way of interaction with business customers.

The new online channel, available at empresas.tramontina.com.br, allows customers to access the company's vast portfolio, which includes more than 22 thousand items.The range of products covers from household appliances and tools to furniture, also serving the hospitality and food service segments, including restaurants, bars, coffee shops and hotels, as well as retailers, wholesalers and resellers.

Among the main benefits of the platform are:

  1. Agile and personalized shopping
  2. Complete order management, including those made online and by representatives
  3. Specialized support tailored to the specific needs of each client
  4. Free shipping for orders that meet the minimum purchase amount

This initiative by Tramontina represents a significant step in the digitalization of its sales processes, aiming at a closer relationship with the brand and facilitating the business management of its business customers.The company expects this new B2B sales channel to enhance its reach in the market and offer a more efficient and convenient shopping experience for its corporate customers.

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