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Transforming professional trajectory into book strengthens market positioning

Publishing a book is no longer just a personal project to become a concrete strategy for positioning and strengthening personal brand. Increasingly, doctors, lawyers, consultants and coaches recognize the potential to transform their trajectories and knowledge into non-fiction works that expand their presence in the market and generate new business opportunities. The publication consolidates itself as an effective way to open doors for lectures, mentoring, courses and specialized consulting.

According to a survey by the Getulio Vargas Foundation (FGV), professionals who invest in the construction of their own brand have an increase of up to 25% in the recognition of their skills, which directly impacts on the generation of new professional opportunities and the expansion of authority in the market.

Book as a marketing tool 

Although many experts accumulate vast experience in their areas, the difficulty in structuring this baggage in a solid editorial format is still a common obstacle.Lack of time, insecurity in writing and absence of a clear methodology lead many to postpone the project of publishing a book. To overcome these barriers, the partnership with a ghostwriter allows the author to focus on sharing their knowledge while a specialized professional transforms this information into a cohesive and engaging narrative.

“Most experts have a lot to share, but do not necessarily master the techniques of writing and narrative construction. The ghostwriter enters this process as a facilitator, organizing the ideas of the author, respecting their essence and ensuring that the content is presented strategically and professionally”, he explains Julianne Guimaraes Amadeu, founder of Alma Publisher.

In addition to structuring the content, the publication of a book provides an effect of expanding the personal brand of the specialist. “With a published work, the professional is seen as a reference in his field of activity, which translates into new invitations to lectures, participation in events, consultancies and other businesses that value the consolidated expertise”, he says.

Build legacy and expand the market

The publication experience goes beyond immediate exposure. The book becomes a long-term asset, capable of strengthening the professional trajectory and generating strategic connections. According to Julyanne Amadeu, the impact of a book on the career can be so relevant that many customers report a significant change in market perception after the launch of their works. “Publishing a book is not just sharing what you know. It is to leave your mark, become a reference and open doors that previously did not even exist”, he points.

The writing journey, however, requires commitment and strategic vision. It is necessary to extract the right stories, connect experiences in a way that builds authority and structure the content focusing on the positioning desired by the expert. 

“Esse is a process that must be conducted in a personalized way, respecting the trajectory of each author and seeking to maximize the impact of the work. Our work is to transform experiences into a narrative that has purpose, relevance and that really speaks to the audience that he wants to reach”, concludes the expert.

Loyalty 4.0: AI and loyalty programs as a trend in this market

In recent years, Artificial Intelligence (AI) has revolutionized the customer loyalty industry.What was once a standardized model of rewards and discounts, today has become a sophisticated strategy of personalization and engagement. With the evolution of technology, companies that adopt AI in their loyalty programs are reaping significant results in retention, increased lifetime value (LTV) and consumer satisfaction.

The era of massive personalization has arrived. Consumers expect offers and interactions tailored to their profile, behavior and preferences. AI allows companies to segment and analyze their customers in real time, creating personalized campaigns that really make sense for each individual. Machine Learning (ML) and Deep Learning (DL) models make it possible to predict which products a customer can buy in the future based on their past purchases, site interactions, browsing history and even external events such as seasonality and market trends. This allows companies to offer unique and highly relevant offers, raising the perception of loyalty program value.

The prediction of churn, or abandonment of the loyalty program, is one of the most critical aspects of customer retention. With AI, it is possible to identify behavior patterns that indicate disinterest before the customer even leaves the brand. This allows the company to take proactive measures, such as offering incentives, personalized rewards or unique experiences to keep the consumer engaged.In addition, AI can be used to understand the best time to contact the customer and which channel to use, whether email, SMS, WhatsApp, push notifications, among others. This level of intelligent automation not only improves the user experience, but also optimizes the costs of companies, ensuring that they are more effective investments in marketing.

AI-based chatbots are also becoming a key player in loyalty programs, enabling fast, personalized and efficient interactions. They help customers understand their points balance, redeem rewards and discover new offers. Virtual assistants can also act as loyalty consultants, suggesting products and services based on the user profile, making the experience more fluid and intuitive. The integration of AI with omnichannel systems ensures that the interaction is consistent regardless of the channel used.

Gamification is a proven strategy to increase customer engagement, and AI is making this technique even more effective.Based on data analytics, systems can tailor challenges, missions and rewards for different consumer profiles, ensuring a more engaging and relevant experience. AI also helps dynamically adjust difficulty levels and reward type, ensuring that the customer remains motivated and engaged without feeling frustration or disinterest.

With the growing concern for security and privacy, the combination of Blockchain and AI is bringing a new level of reliability to loyalty programs.Blockchain ensures transparency in transactions and prevents fraud, while AI can detect suspicious patterns in real time and prevent fraudulent activities.

Artificial intelligence is transforming loyalty programs in a profound way, raising personalization, engagement and security to unprecedented levels. Companies that know how to take advantage of this technology strategically will be able to not only retain their customers, but also create remarkable and highly profitable experiences.I believe that AI is the future of loyalty and you need to be prepared to exploit this revolution to the fullest.

Corporate events solidify as a strategic branding tool

In an increasingly competitive and consumer experience-driven market, corporate events have evolved from being mere occasional gatherings to becoming strategic branding platforms. This is the view defended by Eduardo Zech, Marketing and Operations Director at Panda Inteligência em Eventos, a company specialized in creating corporate experiences focused on brand building.

“We work with the client’s brand objective as our main guideline, considering its attributes, values, behaviors, and key messages they wish to convey,” explains Zech. According to him, every detail of an event—from scenography to visual language—can and should be used as an emotional touchpoint with the audience, reinforcing the brand’s positioning and values.

For Panda, the event planning journey begins with a deep dive into the client’s identity and strategic moment. From this, sensory, visual, and interactive experiences are built, aiming not only for visibility but also for an authentic brand experience. “The idea is always to generate relevance, differentiation, and increased impact through the creation of positive reputation,” states the executive.

From Physical to Digital – The company also invests in digital strategies as a way to amplify the reach of events and prolong their impact. “We plan content for before, during, and after the event through a contact funnel. Additionally, we focus on Instagrammable experiences, partnerships with influencers, hashtags, and digital activations,” reports Zech.

This integration between physical and digital, referred to as the phygital experience, is seen by Panda as an essential trend for the coming years. “In-person events remain irreplaceable in creating human connections. But today, digital extends the reach and longevity of the event. We believe that physical and digital go hand in hand to create complete experiences,” he emphasizes.

Branding with Results – Far from improvisation, branding through events requires planning and result measurement. Panda uses data analysis, benchmarking, KPIs, and even local impact indicators to evaluate the success of projects. “We measure everything from engagement, interactions during activations, and brand perception to territorial development, such as job creation and local revenue,” says Zech.

Cases such as the projects carried out for Anglo American and Localiza illustrate the power of events as positioning tools. In the latter case, according to Eduardo, the concept created for the event was so aligned with the company’s purpose that it became decisive in choosing Panda as the responsible agency.

Brand Culture – For companies that do not yet use events as a branding tool, Panda’s message is straightforward: start with purpose. “Before thinking about the format, think about the why. What message do you want to convey? What feeling do you want to evoke?” advises Zech. He concludes: “Events are experienced with the body, emotion, and senses. When a brand provides a special experience, it ceases to be just a name and begins to occupy a place in the audience’s emotional memory,” he affirms.

Event brings together more than 80 great entrepreneurs of the Holy Spirit

Promote knowledge, strategic connections and solutions to corporate challenges. These are the foundations of Disruption, an event mastermind organized monthly by Enjoy, a business ecosystem focused on connecting and developing entrepreneurs, promoting disruptive and transformative solutions.Held on April 16, the event was attended by more than 80 entrepreneurs at Coco Bambu, and was attended by Giovanna de Carvalho, Head of Operations at Ready to Go.

Aimed at entrepreneurs who earn more than R$ 4.8 million/year, Disruption was developed to encourage the exchange of experiences among these select professionals. “We focus on bringing an agenda that reinforces growth, human connection and disruption among our participants, provoking thinking outside the box. These are deep networking sessions aimed at boosting the growth of the” businesses, shares Wander Miranda, founder of Enjoy.

Managing more than 100 employees, Giovanna de Carvalho boosted the growth of an operation that generated more than R$ 100 million in turnover in the last year, with a central role in the strategic and operational leadership of the company that, today, is recognized globally as one of the largest operations of Hotmart, obtaining the Great Place to Work certification with the highest score in the Midwest.

All the planning behind this success was shared at the meeting. “My goal was to bring not only the hiring formats that can be most beneficial to leverage corporate potential, but also the importance of leadership training to engage teams in the goals and targets set, as well as tips on how to develop effective team management that unites professionals and elevates their performance and productivity to achieve better and better results”, he explains.

For Rafael Rodrigues, CEO of FioForte Distributor of Electrical Materials and one of the participants of the meeting, the immersion and exchange of experience was enriching.“A Enjoy managed to bring together very qualified entrepreneurs and deliver content that exceeded my expectations. It was a meeting that brought me many intelligent insights, took me out of the comfort zone and provided both new connections and the rewarming of those I already had, but had not yet explored. I left with the accelerated mind and with the feeling that we are participating in something relevant to the” state, he points out.

Now, the expectation is to disseminate the insights shared at the event among the members of the group.“We intend to make the content available in the form of cuts and video excerpts on social networks. This will allow more people, especially those who face challenges related to management, strategy and leadership, to access and apply the knowledge acquired in their own companies, transforming the potential of our market and leveraging the competitive power”, concludes Miranda.

Generative AI in WhatsApp: how to implement in the company effectively?

WhatsApp is no longer an exclusive channel for personal communication, becoming one of the most used platforms in the market to approach and improve communication with its customers. Surfing the wave of this popularity, the incorporation of Generative AI in this messaging system has already proven to be something highly capable of increasing the effectiveness of this relationship through more personalized and enriched content 'provided that your process is properly structured and designed to bring this greater return on investment.

Meta imposes strict guidelines for the business use of WhatsApp, which raises the challenge of maintaining assertive and relevant communication. Excessive or out-of-profile messaging can result in penalties. In this scenario, Generative AI stands out as a strategic ally, offering scalability and customization by adapting the language of campaigns intelligently. Estimates indicate that chatbots based on this technology can generate incremental revenue of US$ 16.6 billion in 2025, and may exceed US$ 45 billion by 2030.

By intelligently personalizing messages and avoiding generic approaches, Generative AI contributes to more relevant communication that respects the personal space of the user. This reduces rejections, increases engagement and improves the quality of the data collected, strengthening brand reputation on the channel.

The level of complexity for implementation varies by company size and structure.Small businesses may face technical and operational barriers, while large companies have greater potential for scale, but need to integrate AI into an omnichannel strategy that ensures fluidity in the customer journey, regardless of channel.

There are no restrictions on its use regarding the size or segment of the business. However, there are three key factors that need to be weighed in order to confirm whether this choice is, in fact, valid and beneficial to be invested: the volume of interactions, if it has a significant amount that justifies the investment in this automation; the structuring of corporate data, supported by measurement tools such as CRMs that bring these reliable assets and in real time; and a better understanding of the journey of your customer, understanding where Generative AI can improve this experience and other aspects such as support, prospecting or customer retention.

Generative AI is not a plug-and-play solution. Its effectiveness depends on a well-defined planning, with mapping of personas and deep understanding of key moments of the journey. Setting the tone of voice of the brand and applying it in WhatsApp is also essential to maintain a consistent identity at all points of contact.

Set the tone of your brand voice and insert these elements within WhatsApp, reinforcing the identity of your business in all communication made. And, so that there is an assertive integration of Generative AI in this channel, having the support of a specialized partner will increase the security and performance of the use of this technology in the relationship between the parties.

Artificial intelligence is alive and the more it is interacted with, the greater its continuous learning. Therefore, it must be constantly monitored, being refined based on the identified opportunities and adjusted based on the real data collected through measurement tools such as CRMs and ERPs.

Finally, the success of Generative AI in WhatsApp depends not only on the connection between systems, but on strategic continuity. Investing, with the support of experts, in an approach with intelligent fallback (activating alternative channels when the message is not delivered & offering human service whenever necessary, is what ensures that the customer receives the right message, in the right channel, at the right time.

Taboola extends partnership with Samsung and now offers news recommendations on more devices and news channels of the brand

Taboola it announced a new partnership with Samsung to display news recommendations on Samsung devices and news channels.Under this new multi-year agreement, Taboola will be responsible for driving news recommendations on Samsung News, the popular news app present on millions of Samsung mobile devices worldwide, with operations in markets in Europe and India.

Today's news expands a long-standing relationship between Taboola and Samsung, adding even more ways for Samsung device users to connect with content from reputable publishers.Taboola continues to integrate recommendations from its broad network of editorial partners directly into the offerings of mobile operators and device manufacturers, helping these publishers increase reader traffic.

“We are excited to further strengthen our partnership with Samsung, a name synonymous with quality products and experiences around the world”, says Adam Singolda, CEO of Taboola.“With this deepening of the partnership, we are offering more Samsung customers easy access to relevant and engaging news.Today's news reflects the ongoing development of our long-term relationship with Samsung & providing personalized content recommendations to users, driving traffic to publishers, and ultimately providing exceptional mobile experiences for users of the” devices.

Closing a business without loss: 8 tips to turn assets into revenue

Closing a business, whether by changing plans, end of cycle or need, is always a challenge. The decision, by itself, already carries an emotional and strategic weight and becomes even more complex when it involves the allocation of goods and utensils accumulated throughout the operation. However, what many entrepreneurs are unaware of is that this collection can become an excellent opportunity for financial return.

Kitchen equipment, furniture, office items, electronics, industrial machinery and even utility vehicles can be resold quickly and safely through specialized digital platforms.This resale market has grown rapidly and sustainably, driven by increasing interest in cost-effective solutions.

One study thredup points out that the second-hand products sector advances, on average, three times faster than traditional clothing. By 2027, segments such as thrift stores should double in size, moving about US$ 350 billion.In Brazil, the OLX it revealed that 61% of consumers already use online platforms to sell used items as a way to generate extra income. On average, each person has R$ 2,113 in objects that could be monetized, a source of capital standing waiting for exploitation.

In this scenario, closing a business does not have to mean total loss. On the contrary: with planning and strategy, the dismantling process can become a smart step of financial recovery.

“We live in a time when consumers and small entrepreneurs are more attentive to cost-benefit. Auctions and marketplaces are practical alternatives to acquire and resell products without paying the full price”, says Kwara CEO Thiago da Mata.

Why bet on resale?

In addition to financial gain, reselling used assets also strengthens the circular economy by extending the life of equipment and avoiding the early disposal of materials in good condition.

Reverse logistics, a key part of this process, allows the return of products to the production cycle through reuse, recycling or correct destination. Despite its importance, Brazil still faces bottlenecks: according to the Abrelpe45% of the waste that could be reused ends up lost, generating an estimated annual loss in R$ 14 billion.

Adopting sustainable practices not only reduces operating costs and optimizes resources, but also strengthens the image of the company even in the closing phase as a socially and environmentally responsible organization.

“O entrepreneur who chooses to resell its assets relieves the financial impact of the closure and still encourages sustainable practices, as well as contributing to small businesses that seek quality equipment at affordable prices”, reinforces Thiago.

8 Tips to turn your business assets into revenue:

1) Make a detailed inventory

List all items available for sale: furniture, appliances, tools, equipment, inventory parts and the like. The more complete the inventory, the greater the attractiveness for buyers.

2) Assess the conservation status

Well-cared items usually generate more interest and reach better deals.Take good photos, document any wear and tear, and if possible, make simple repairs before announcing them.

3) Choose trusted platforms

Prefer sites with good reputation, security and national reach. Kwara, Enjoei, OLX and Facebook Marketplace are popular and effective options.

4) Be transparent in descriptions

Inform brand, model, usage time and actual state of the item.This honesty helps build trust and avoid future complaints.

5) Set realistic prices based on the market

Research values practiced in auctions and similar marketplaces.“The goal is to rotate the stock efficiently, not maximize profit at any cost”, or thiago.

6) Take advantage of the reach of platforms

Specialized environments already have an audience willing to buy. Kwara Auctions, for example, attract interested parties and have dissemination on social networks and in the press, optimizing the reach of their products.

7) Sale in lots when possible

Grouping similar items (such as chairs, kitchen utensils, or electronics) speeds up the selling process and can increase the average bid value.

8) Well match the shipping and pickup

Logistics vary according to the platform used. Some leave the transport on behalf of the buyer, others the seller. Combine beforehand to avoid surprises and ensure a smooth transaction.

“Finding a business can actually represent the beginning of a new phase. And selling your utensils with strategy makes all the difference in the final balance.What often seems like a problem can become immediate liquidity, just know how and where to sell”, concludes Thiago da Mata. 

75% of top American executives attribute their success to mentors

For a long time, mentoring was an exclusive resource of large corporations, such as those on the U.S.Fortunity 500 list, where 97.6% already have structured mentoring programs.However, this scenario has changed: today, more and more entrepreneurs and startups turn to mentoring to accelerate growth, avoid strategic mistakes and develop a high-performance mindset.

According to the Brazilian Association of Business Mentors (ABMEN), the number of mentors in Brazil grew 78% between 2019 and 2020, reaching 35 thousand professionals, and continues to expand, with an average annual growth of 19.5%.

For Filipe Bento, founder and CEO of Atomic Group, the search for mentoring reflects the need for continuous learning and a well-defined strategy.“S Successful entrepreneurs do not grow alone. Access to a qualified network, a strategic vision and the right mindset makes all the difference to scale businesses in a solid and sustainable manner”, he says.

What differentiates high-impact mentoring?

Contrary to what many imagine, mentoring is not just about one-off tips or exchanges of experiences. It is a strategic acceleration tool that combines access to qualified networks, informed decision making and development of essential skills for leadership.

Filipe Bento, who leads companies such as Br24, Atomic Ventures and Atomic Growth, explains that high-level mentors focus on developing advanced power skills that include leadership in uncertainty scenarios, negotiation, influence and execution of ideas efficiently.

“Startups are increasingly aware of the importance of mentoring. The market requires agile and informed decisions, and interaction with experienced mentors provides a valuable shortcut, offering validation, direction and new opportunities for growth”, points Filipe.

Entrepreneurs seeking this type of support, he said, are visionaries in search of exponential growth.However, they face challenges such as fundraising, structuring processes and defining scalable strategies.

Six strategies for solid, scalable growth

With experience in accelerating business and transforming companies into highly profitable operations, Filipe Bento highlights six fundamental pillars that he works on in his mentoring for entrepreneurs:

  • Strategic alliances & Sustainable growth requires strong partnerships, whether with suppliers, partners or strategic investors.
  • Timming and speed & Agile team building and creating well-defined operational processes are essential for scalability.
  • Operating systems - Efficient procurement, delivery and after-sales models are the backbone of a sustainable business.
  • Breaking internal barriers and limiting beliefs is a differentiator for leading and innovating.
  • Impact and recurring revenue & Profitable companies do not rely on one-off billing, but on predictable and sustainable models.
  • Scalable growth & product and process structuring allows a business to grow in an orderly and exponential manner.

For Filipe, mentoring is not a ready-made formula, but a process of strategic customization. “We adapt the approach according to the reality and challenges of each entrepreneur, ensuring that he has the tools and support necessary to achieve concrete and sustainable results”, he concludes.

How to differentiate yourself from the competition in entrepreneurship

In a universe where thousands of new businesses emerge every day, finding their differential has become a matter of survival in entrepreneurship. More than competing for price, modern entrepreneurs need to create real connections with their audience and offer unique experiences. But how to stand out from the competition effectively?

According to data from the most recent edition of the Global Entrepreneurship Monitor (GEM 2024), the Brazilian scenario has shown significant growth. Currently, about 47 million Brazilians are engaged in entrepreneurial activities, formal or informal. In 2024, the entrepreneurship rate reached 33.4%, the highest index recorded in the last four years, reflecting the strengthening of entrepreneurial culture in the country.

For Raphael Lassance, partner and mentor of Sales Clube, the largest sales community in Brazil, the first step is to deeply understand your target audience. “Knowing the customer goes beyond demographic data.You need to understand their desires, pains and consumption habits”, he says.

Brands that know how to communicate their value proposition clearly and authentically tend to create stronger bonds with consumers. Well-built branding, coupled with consistent digital presence, is one of the main weapons to differentiate themselves.

In addition, betting on constant innovation, whether in the product, service or business model also shows an effective strategy. Below, Lassance lists some practical tips to stand out from the competition:

  • Invest in the customer experience: service, after-sales and support are powerful differentiators;
  • Create a strong purpose and communicate it authentically;
  • Use technology to your advantage: automation, personalization and data analysis are accessible and effective tools;
  • Bet on niche markets: often, focusing on a specific segment can be more advantageous than trying to please everyone.

Undertaking is a constant challenge, but also an opportunity to build something unique.In a market saturated with options, those who deliver real value and have their own identity, conquer the space that really matters: consumer preference.

Companies that have adopted ISO Innovation have 271% more understanding about the importance of innovating

We are one of the largest economies in the world.But there are few companies in the country that enjoy robust innovation mechanisms in favor of their competitive growth.In a study conducted by Alexandre Pierro, one of the only Brazilians who participated in the formatting of ISO 56001, innovation management, and e founding partner of PALAS, a pioneer consultancy in this methodology in Brazil, it was found that companies using this international management methodology increase in 271% their understanding of the subject, acquiring greater preparation and ability to generate innovation, collecting positive results in the short term. The study is the result of a master's thesis carried out by the professional at the Federal University of ABC.

For almost two decades, we have occupied intermediate places in the world innovation ranking, even though it is such a thriving economy and has such a large consumer market. According to the latest Global Innovation Index (IGI), conducted by the World Intellectual Property Organization (WIPO), we are in 50th position among 133 countries. “There is a great inconsistency between our economic and innovation positioning. ISO 56001 is an excellent opportunity to reduce this gap”, Pierro points out.

The main objective of the study was to evaluate the performance of organizations before and after the use of the ISO innovation methodology. Within this, five specific objectives were considered: to compare the processes and the innovation structure with the application or not of the standard; to analyze the innovation culture of the company and compare it with the application or not of the standard; to analyze the launch of new products, services or processes created with the application or not of the standard; to compare annual financial revenue generated with products linked to innovation with the application or not of the standard; and to compare the capillarity of the innovation strategy in the organization with the application or not of the standard.

The research methodology considered an online questionnaire on the principles of innovation; online questionnaire on the culture of innovation; and live interviews with innovation professionals of companies at the tactical, strategic and operational levels. Of the response options of the online forms were: totally agree, agree, disagree, totally disagree and do not know how to opine.

The first stage of the study heard 60 medium and large companies from various segments in order to identify which are the most used innovation methodologies. The result pointed out three: Design Thinking, Brainstorm and Agile. In possession of this information, the professional applied the research methodology in 17 Brazilian companies that have already adopted the ISO of innovation. Among them, are Boticario Group, Atento, CPFL Energia, Eneva, Copel and many others with varying sizes and segments.

The responses of each company, according to Pierro, were grouped and classified according to the pillars and concepts of the ISO 56000 family of standards, which makes up a complete governance model of innovation management, with ISO 56001 as the certifiable standard.

According to the researcher, the level of understanding about general innovation strategy is almost three times higher in companies that have adopted ISO. Analyzing topics such as innovation definition; innovation goal; focus and type of innovation; innovation process; innovation objectives and indicators; innovation tools; and ideas program, the maturity level of strategic innovation leaders jumped from 35,71% to 87,50%; among the tactical team was 29,58% to 90,27%; and among the operational team was 32,703T.1018T.

The look at the ecosystem registered a growth of 58% to 67.1%. Communication improved from 55% to 69.5%. The resources needed to innovate & such as time, people, knowledge, infrastructure and budget 62% to 72%. “All these aspects are key to ensuring a continuous innovation strategy and high impact”.

Regarding culture, the fear of making mistakes fell from 43.3% to 37.9%; which demonstrates the creation of a safer environment and favorable to the presentation of new ideas. “This fear creates a defense system in corporations, preventing professionals from sharing their ideas for fear of being reprimanded. ISO can make the corporate environment safer, with less resistance to innovation”, celebrates Pierro.

All these highlighted improvements contribute to a greater balance between efforts and investments in innovations, which was also identified in the study. With this methodology, organizational ambidexterity what is the ability to think the future while meeting the needs of the present IMPROVED about 10% in the companies interviewed, reinforcing the greater ability to explore innovation.

The results achieved so far show that ISO 56001 can be an important methodology to boost innovation in our country. “This governance model is proving to be the most effective way to leverage innovation, creating numerous gains in the aspects of strategy, understanding the ecosystem, culture of innovation, leadership, uncertainty management, communication, support and process.It is our chance to improve our positioning in the global innovation ranking and become more competitive before the world”, concludes Pierro.

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