Who has never felt upset because of the attitude of a coworker? Or was afraid to issue an opinion during a meeting because someone seemed not very receptive to ideas? Situations like these are common in the professional environment, so practicing kindness is a daily and essential exercise to promote better relationships between employees and customers.
It is cordiality, even, that can define the success of a venture or career of someone ¡SO as it claims Domingos Savio Zainaghi, lawyer, university professor, specialist in Human Sciences and author of the book 20 Lessons to become a hot person: a guide to becoming someone everyone wants to be around.
Thinking about the benefits of kindness in the context of work, he prepared four suggestions that can help professionals to have more prosperity and establish better relationships in the corporate universe
1 'Chame people by name
Get in the habit of calling people by name and not by function or pronouns of treatment only. If someone will meet you and did not introduce themselves, ask how you should call him or look for the badge. Also avoid playing with the names of people, and if you do, that they are sweet, as demonstrations of appreciation.
2 Be a good listener
Some people are even compulsive and do not let others finish their stories, as they are always interrupting to tell theirs. So when someone is talking about something, restrain your impulse to interrupt, because it keeps people away.
3 Correct without offending
No one likes to be corrected, especially in public, but there will be times when it will be necessary to correct someone. Incidentally, this is a first recommendation: do not use the word “critical”, because it comes loaded with negative symbolism; an alternative is to say “ COUNselling” or simply “.
Before making notes to misconceptions, start by exalting the positive points, weaving sincere compliments. For example, a subordinate who lacks much without justification can be approached with threat of dismissal or suspension, but this would sour the relationship. Talk to this employee about the value of the job and until the company does not want to lose it, because, taking these absences, he is a collaborator with many virtues.
4 'Admit your mistakes
No one likes to recognize failures or admit that they made a wrong decision. However, it is important to have the humility to recognize a mistake, because this allows you to learn and grow as a human being, in addition to relieving a bad load. Admitting mistakes is the first step to correct mistakes and avoid repeating them in the future.